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- Tasks: Drive quality improvements and support high standards in children's hearings across Scotland.
- Company: Children’s Hearings Scotland, committed to improving outcomes for young people.
- Benefits: Make a real impact while working with passionate professionals in a supportive environment.
- Why this job: Be a vital part of shaping decisions that affect the lives of children and young people.
- Qualifications: Experience in quality management and strong communication skills are essential.
- Other info: Join a dynamic team focused on collaboration and continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
Children’s Hearings Scotland (CHS) is undergoing an exciting period of reform, designed to make a step change in improving the outcomes for infants, children and young people who need us most. Children’s Hearings Tribunal Members play a vital role in Scotland’s society. They listen and make legal decisions for infants, children and young people, ensuring that the young person is at the heart of every decision taken.
As Quality Partner, reporting to the Quality Manager, you will support the delivery of our ambitious Quality strategy, helping drive continuous improvement and ensure we are delivering effective and high-quality tribunals across Scotland. This is a fantastic opportunity for an experienced Quality Partner who will use their passion and experience for quality to help drive organisational excellence.
This role is pivotal to support and monitor consistent, reliable performance and high standards of operational delivery. You will play an important part in helping our people to make high-quality decisions, supporting the knowledge and behaviours that are required of the Hearing Tribunal to help improve outcomes for infants, children and young people.
You will have a track record of delivering evidence-informed projects or services and be ambitious about achieving excellence. You will have skill, experience and enthusiasm with managing complexity and using data to deliver robust approaches to quality, monitoring, evaluation and improvement.
Working as part of a small Quality team, you will help build and maintain processes to collect evidence and drive progress through the implementation of our strategic plan. An experienced and effective leader, you will be working with the National Team and partners and must be able to build collaborative relationships.
Through engagement and gathering evidence, you will reflect the experience and perspectives of the volunteer community. You will be committed to listening to the voice of people with lived experience of the care system to shape and influence what we do and how we do it.
Your Role: Ensuring an agile and robust quality offer, you will work to influence and collaborate with other functions across CHS including Practice and Standards, Participation, Learning and Local Delivery teams to ensure implementation alignment and relevance of the Quality Strategy and its operational delivery.
You will bring experience of working with project teams, diverse stakeholders and leaders to deliver tangible improvements. You will use this track record to work collaboratively, showing leadership and challenging practice and culture when necessary to deliver quality services. You will have excellent communication skills.
Gathering and communicating evidence and data of what we do well, and where we need to improve is a critical element of this role. Working with colleagues, you will help shape practice and policy. You will also influence learning with effective feedback loops that share good practice as well as understanding from situations when CHS has not fully met the expectations of children and young people.
You will play a key role in working with our Tribunal Delivery Managers, as well as supporting our network of 130 Panel Practice Advisor volunteers who work with CHS to improve quality.
Our Positive Outcomes Directorate team: This role sits with the Positive Outcomes directorate, which also includes Practice and Policy, Participation, Complaints and feedback and Learning. The role of the team is to engage with our strong volunteer community, and to raise the profile of who we are and what we do. You will collaborate with other departments and teams across the wider organisation.
Quality Partner in Edinburgh employer: Childrens Hearings Scotland
Contact Detail:
Childrens Hearings Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Partner in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Children’s Hearings Scotland. Attend events, join relevant groups on social media, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching CHS and understanding their Quality Strategy. Familiarise yourself with their recent projects and initiatives. This will not only show your genuine interest but also help you tailor your responses to align with their goals.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family, focusing on common questions related to quality assurance and collaboration. The more comfortable you are speaking about your experience, the better you'll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, keep an eye on our updates and news articles to stay informed about what’s happening at CHS and how you can contribute to making a difference.
We think you need these skills to ace Quality Partner in Edinburgh
Some tips for your application 🫡
Show Your Passion for Quality: When writing your application, let your enthusiasm for quality shine through! Share specific examples of how you've driven improvements in previous roles, especially in areas that align with the responsibilities of a Quality Partner.
Tailor Your Application: Make sure to customise your application to reflect the job description. Highlight your experience with evidence-informed projects and your ability to work collaboratively with diverse stakeholders, as these are key aspects of the role.
Communicate Clearly: Use clear and concise language in your application. Remember, excellent communication skills are crucial for this role, so demonstrate your ability to convey information effectively right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need to make your application stand out!
How to prepare for a job interview at Childrens Hearings Scotland
✨Know Your Quality Strategy
Before the interview, make sure you thoroughly understand the Quality Strategy of Children’s Hearings Scotland. Familiarise yourself with their goals and how your experience aligns with their mission to improve outcomes for children and young people. This will show your genuine interest in the role and your commitment to their objectives.
✨Showcase Your Collaborative Skills
As a Quality Partner, you'll need to work closely with various teams. Prepare examples from your past experiences where you've successfully collaborated with diverse stakeholders. Highlight how you built relationships and influenced positive changes, as this will demonstrate your ability to work effectively within their organisational structure.
✨Prepare Evidence-Based Examples
Since the role involves using data to drive quality improvements, come ready with specific examples of evidence-informed projects you've led or contributed to. Discuss the outcomes of these projects and how they relate to the responsibilities of the Quality Partner position, showcasing your analytical skills and results-driven approach.
✨Emphasise Communication Skills
Effective communication is key in this role. Be prepared to discuss how you've gathered and communicated evidence in previous roles. Share instances where your communication skills helped shape practice or policy, and be ready to explain how you would engage with the volunteer community to gather insights and feedback.