Delivery Manager (fixed term up to 12 months) - 478796

Children's Hearings Scotland (CHS) is undergoing an exciting period of reform designed to transform Children's Hearings and improve outcomes for children. We have a fantastic opportunity for a Delivery Manager to join our new Strategic Planning and Delivery team. You will use your skills and knowledge of what good change management looks like and have experience of leading projects and programmes in highly collaborative and complex systems.

As Delivery Manager at Children's Hearings Scotland, you will be at the heart of transformation from large scale programmes to continuous improvement projects—driving innovation, fostering collaboration, and ensuring that every improvement reflects the voices of children, young people, and those who support them. You will play a pivotal role in enabling CHS to achieve its strategic and operational priorities, delivering meaningful and sustainable improvements across the organisation and the Children's Hearing system.

You must have experience of managing end-to-end change and be familiar with the principles, methodologies and tools of change and continuous improvement. You'll work closely with subject matter experts to deliver, so will have a collaborative, enabling and coaching approach. You'll be working in a system of complex stakeholders, roles and responsibilities where infants, children and young people are at the heart of what we do. For that reason you will be experienced at working in collaboration across team and organisational boundaries with a sharp focus on stakeholder engagement and management.

You'll be an excellent communicator, holding the narrative of change and be confident in the use of data and information to inform and shape our decisions and actions. You'll be regularly reporting on progress and impact to stakeholders including senior management, so a confident approach to report writing, presenting and engaging people is critical. You will have a resilient and problem‑solving approach, navigating the complexities of change with open communication, project and programme expertise and alignment to our values at Children's Hearings Scotland.

At Children's Hearings Scotland, our highly trained Panel Members make decisions for Scotland's unique Children's Hearings System that upholds and promotes the rights of infants, children and young people. Our 2,500 volunteer Panel Members take part in children's hearings in their local areas, making decisions with and for infants, children and young people. Our organisation also supports a network of Area Support Teams throughout Scotland who support Panel Members in their local communities. As an organisation that works within the Children's Hearings System, we are passionate about making a positive contribution to improving outcomes for Scotland's infants, children and young people.

We also offer a generous benefits package from hybrid working to flexi hours and a fantastic pension scheme.

CHS is an equal opportunities employer. We encourage diversity and are committed to creating an inclusive environment for all employees. We actively encourage applicants from all protected characteristics and are committed to providing any reasonable adjustments required during the application and assessment process, and upon joining us.

This is a hybrid role and will involve being 'on-site' at our CHS Head Office an average of two days per week, it may be more on some weeks. This will be dictated by business needs. Our CHS Head Office is based in Thistle House, Haymarket, Edinburgh. The standard working week is Monday to Friday but the role may on occasion require a level of evening and weekend work in line with business needs.