At a Glance
- Tasks: Drive change and improvement for children’s services through business analytics.
- Company: Children’s Hearings Scotland, committed to making a real difference.
- Benefits: Generous leave, flexible working, fantastic pension, and development opportunities.
- Other info: Inclusive workplace that values diversity and offers hybrid working options.
- Why this job: Make a meaningful impact on children's lives while enhancing your skills.
- Qualifications: Strong analytical skills and ability to collaborate with diverse teams.
The predicted salary is between 30000 - 40000 £ per year.
Children’s Hearings Scotland (CHS) is undergoing an exciting period of reform designed to make a step change in improving outcomes for children who need us most. As Business Analyst at CHS you will play a significant role in driving forward change and improvement across the organisation. Working at the centre of transformation activity, you will help turn ideas into practical solutions that improve how services are designed and delivered. You will collaborate with colleagues across different teams to understand challenges, identify opportunities, and shape changes that make a meaningful difference. A key part of the role is ensuring that improvements are informed by the voices of children and young people, as well as those involved in supporting them, helping to create services that are inclusive, effective, and sustainable. Enhancing service quality is a key focus of this role, alongside improving operational efficiency, with a strong emphasis on user centred design. You will ensure that solutions are evidence led, shaped by real insight, and responsive to the needs of stakeholders, delivering outcomes that have a tangible, positive impact in practice. There will be a range of development opportunities to strengthen your business analytic skills, gain experience across large scale transformation programmes, and build your confidence working in an evolving environment.
Key Responsibilities
- Lead business analytics activities across projects and workstreams, ensuring high-quality outputs are delivered on time and meet agreed objectives.
- Engage and build relationships with stakeholders at all levels to understand needs, manage expectations, and ensure alignment with organisational priorities.
- Gather, analyse, and translate business and user needs into clear, actionable requirements, user stories, and specifications.
- Facilitate workshops, discussions, and decision-making sessions to drive collaboration and progress.
- Map and evaluate current and future processes to identify opportunities for improvement, innovation, and efficiency.
- Work closely with project managers, digital teams, and service leads to ensure solutions are practical, achievable, and aligned to business needs.
- Support the development and implementation of solutions, including contributing to testing activities such as user acceptance testing.
- Monitor progress, risks, issues, and dependencies, ensuring these are clearly communicated and effectively managed.
- Ensure all work aligns with governance standards, policies, and regulatory requirements, including data protection and accessibility.
- Contribute to continuous improvement by enhancing business analysis practices, tools, and ways of work.
Benefits
- Generous annual leave.
- Flexible working and other leave policies.
- Fantastic pension.
- Employee Assistance Programme.
- Development opportunities.
- Wider employee wellbeing initiatives.
- Hybrid working, flexi hours.
- Fantastic pension scheme.
Diversity and Inclusion
CHS is an equal opportunities employer. We encourage diversity and are committed to creating an inclusive environment for all employees. We actively encourage applicants from all protected characteristics and are committed to providing any reasonable adjustments required during application and assessment process, and upon joining us.
Business Analyst employer: Childrens Hearings Scotland
Children’s Hearings Scotland (CHS) is an exceptional employer dedicated to making a meaningful impact in the lives of children and young people. With a strong focus on employee development, flexible working arrangements, and a commitment to diversity and inclusion, CHS fosters a collaborative work culture where your contributions directly influence positive change. Join us in a role that not only enhances your business analytic skills but also allows you to be at the forefront of transformative initiatives that truly matter.
Contact Details:
Childrens Hearings Scotland Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those already working at CHS. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for interviews by practising common questions related to business analysis. We recommend using the STAR method to structure your answers – it helps you showcase your skills effectively.
✨Tip Number 3
Showcase your passion for improving outcomes for children. Share examples of how you've made a difference in previous roles or projects, and connect them to CHS's mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Business Analyst
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Business Analyst role. Highlight your relevant experience and skills that align with the job description, especially around user-centred design and stakeholder engagement.
Showcase Your Analytical Skills:In your application, don’t forget to demonstrate your analytical abilities. Use specific examples of how you've gathered and translated business needs into actionable requirements in past roles. This will show us you can hit the ground running!
Emphasise Collaboration:Since this role involves working closely with various teams, make sure to mention your teamwork skills. Share instances where you've successfully collaborated with others to drive change or improve processes, as this is key to what we do at CHS.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our organisation there!
How to prepare for a job interview at Childrens Hearings Scotland
✨Know Your Stuff
Before the interview, dive deep into the role of a Business Analyst at Children’s Hearings Scotland. Understand their mission and how your skills can contribute to improving outcomes for children. Familiarise yourself with user-centred design principles and be ready to discuss how you can apply them in practice.
✨Showcase Your Collaboration Skills
This role involves working closely with various teams, so be prepared to share examples of how you've successfully collaborated in the past. Highlight any experience you have in facilitating workshops or discussions, as this will demonstrate your ability to engage stakeholders and drive progress.
✨Be Evidence-Led
CHS values solutions that are informed by real insights. Bring examples of how you've gathered and analysed data to inform your decisions in previous roles. Be ready to discuss how you translate business needs into actionable requirements, showcasing your analytical skills.
✨Emphasise Continuous Improvement
Talk about your commitment to continuous improvement and how you've contributed to enhancing business analysis practices in your previous positions. Share specific instances where you've identified opportunities for innovation and efficiency, and how those changes made a tangible impact.
