Service Manager for Services for Young People
Service Manager for Services for Young People

Service Manager for Services for Young People

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team supporting young people in education and career development.
  • Company: Hertfordshire County Council, dedicated to empowering youth.
  • Benefits: Competitive salary, professional development, and impactful work.
  • Why this job: Make a real difference in the lives of young people transitioning to adulthood.
  • Qualifications: Degree in relevant field and strong leadership experience required.
  • Other info: Fast-paced environment with opportunities for innovation and growth.

The predicted salary is between 36000 - 60000 £ per year.

About the team

Our vision is to meet the needs of young people who face challenges in education, their community or home life, to ensure a successful transition to adulthood. Hertfordshire County Council Services for Young People (HCC SfYP) supports young people to achieve their potential by delivering high-quality youth work, careers education, information, advice and guidance, as well as work-related learning and work experience opportunities. We review and maintain Education, Health and Care Plans (EHCPs) for young people aged 16 and over, ensuring they receive the support they need post year 11. The service works in schools, colleges, community venues and young people’s centres, using a variety of approaches and methods during the day, evenings and weekends.

About the role

Responsible for a multi-disciplinary team of Careers Education IAG Advisers, Youth Workers, EHCP Coordinators, Employment Training Advisers, and other professionals. You will have recent and relevant expertise in operational performance, with a proven ability to drive a culture of high achievement and continuous improvement. As a member of the senior leadership team, you will have countywide strategic and delivery responsibilities for service priority areas. In addition to core funded work, the team delivers contracted services in schools and colleges including careers guidance and work-related learning. You will demonstrate strong leadership; be innovative, flexible, motivational, have good attention to detail, work at speed, and can engage and negotiate with a wide range of partners.

About you

  • Essential
  • Degree or higher education qualification in a relevant field
  • Strong leadership and current successful operational performance management experience
  • Thrive in a fast-moving multidisciplinary environment - successfully achieving deadlines, at pace
  • Full UK Driving Licence and daily access to a vehicle
  • ICT competent including data and performance analysis
  • Desirable
    • A National JNC qualification in Informal Education / Youth Work or a Level 6 Careers Guidance qualification, demonstrating professional expertise in Youth Work and or Careers Education.

    We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role. This job role is within the Community Services, level COM14 job profile. To hear more about this opportunity please contact headofsfyp@hertfordshire.gov.uk for an informal discussion about the role.

    Interview Date: 11th March (in person)

    Service Manager for Services for Young People employer: Children & Young People Now Jobs

    Hertfordshire County Council Services for Young People is an exceptional employer dedicated to empowering young individuals through high-quality support and guidance. With a strong focus on employee development, a collaborative work culture, and the opportunity to make a meaningful impact in the community, this role offers a rewarding career path in a vibrant environment that values innovation and leadership.
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    Contact Detail:

    Children & Young People Now Jobs Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Service Manager for Services for Young People

    ✨Tip Number 1

    Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

    ✨Tip Number 2

    Prepare for interviews by researching the organisation and its values. Understand their mission to support young people and think about how your experience aligns with that. This will help you stand out as a candidate who truly gets what they’re about.

    ✨Tip Number 3

    Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your leadership skills and operational performance management experience, as these are key for the Service Manager role.

    ✨Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and making a difference in the lives of young people.

    We think you need these skills to ace Service Manager for Services for Young People

    Leadership Skills
    Operational Performance Management
    Attention to Detail
    Negotiation Skills
    Data Analysis
    ICT Competence
    Project Management
    Ability to Work in a Multidisciplinary Environment
    Time Management
    Innovative Thinking
    Flexibility
    Motivational Skills
    Experience in Youth Work
    Experience in Careers Education

    Some tips for your application 🫡

    Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in youth work and operational performance management. We want to see how your skills align with our mission to support young people!

    Showcase Your Leadership Skills: As a Service Manager, strong leadership is key. Use your application to demonstrate specific examples of how you've led teams or projects successfully. We love seeing real-life stories that reflect your ability to motivate and innovate!

    Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your passion for helping young people shines through in every sentence!

    Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Hertfordshire County Council.

    How to prepare for a job interview at Children & Young People Now Jobs

    ✨Know Your Stuff

    Make sure you’re well-versed in the specifics of the role and the services provided by Hertfordshire County Council. Familiarise yourself with their approach to youth work, careers education, and the challenges young people face. This will help you demonstrate your understanding and passion for the position.

    ✨Showcase Your Leadership Skills

    As a Service Manager, strong leadership is key. Prepare examples from your past experiences where you successfully led a team or drove operational performance. Highlight how you motivated others and achieved high standards, as this will resonate well with the interviewers.

    ✨Be Ready for Scenario Questions

    Expect questions that assess your problem-solving abilities in a fast-paced environment. Think of scenarios where you had to make quick decisions or adapt to changing circumstances. Practising these responses will help you feel more confident during the interview.

    ✨Engage and Connect

    During the interview, engage with the panel by asking insightful questions about their current projects or challenges. This shows your interest in the role and helps build rapport. Remember, it’s a two-way street, and they’ll appreciate your enthusiasm!

    Service Manager for Services for Young People
    Children & Young People Now Jobs

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