At a Glance
- Tasks: Provide top-notch admin support for the Safeguarders Panel Team and manage enquiries.
- Company: A values-driven organisation dedicated to protecting children's rights across Scotland.
- Benefits: 40 days annual leave, flexible working, pension scheme, and wellbeing support.
- Other info: Join a Fair Work accredited workplace with great career growth opportunities.
- Why this job: Make a real difference in children's lives while developing your skills in a supportive environment.
- Qualifications: Experience in office administration and excellent organisational skills required.
The predicted salary is between 25000 - 30000 £ per year.
In this role, you’ll:
- Provide high‑quality administrative support to ensure the smooth running of the Safeguarders Panel Team.
- Act as the first point of contact for the service, responding to enquiries by phone and email.
- Support diary management, reporting, file maintenance and coordination across the team.
- Work closely with Contract Co‑ordinators and the leadership team to help us meet the needs of children, Safeguarders and partners across Scotland.
- Contribute to an organised, responsive and child‑centred service that upholds the rights of children and young people.
We’d love to hear from you if you have:
- Experience in office administration or a relevant qualification.
- Excellent organisational skills and strong attention to detail.
- A proactive, solution‑focused approach.
- Confidence managing competing priorities and working to tight deadlines.
- Great communication skills and a friendly, professional manner.
- A commitment to putting children first and supporting a service that protects their rights.
What we offer:
- A workplace with values of with love, with purpose and with strength.
- 40 days annual leave, inclusive of bank holidays.
- Pension scheme and wellbeing support.
- Flexible and hybrid working arrangements.
- Access to Westfield Health, giving colleagues and their families confidential counselling support, wellbeing resources, and access to health and lifestyle benefits to support physical and mental wellbeing.
- Blue Light Card discount.
- A Fair Work accredited workplace.
Our Values
- Living our values, you will help create a workplace where our people can thrive, ensuring we deliver the best possible support to children and families.
- With love, we put children first.
- With purpose, we transform lives together.
- With strength, we do whatever it takes to protect Scotland’s children.
Service Operations Administrator employer: Children First
As a Service Operations Administrator, you will join a dedicated team that prioritises the welfare of children and young people across Scotland. Our organisation fosters a supportive work culture with a strong commitment to employee wellbeing, offering 40 days of annual leave, flexible working arrangements, and access to health resources. With a focus on personal and professional growth, we empower our staff to thrive in a meaningful role that truly makes a difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Service Operations Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the field, attend relevant events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission to support children and families, and think about how your skills align with that. We want to see your passion for making a difference!
✨Tip Number 3
Practice your communication skills! Whether it’s answering phone calls or responding to emails, being clear and friendly is key. Role-play with a friend or family member to boost your confidence before the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Service Operations Administrator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in office administration. We want to see how your skills align with the role of Service Operations Administrator, so don’t hold back on showcasing your organisational prowess!
Showcase Your Communication Skills:Since you'll be the first point of contact for our service, it’s crucial to demonstrate your excellent communication skills. Use clear and friendly language in your application to reflect the professional manner we value at StudySmarter.
Highlight Your Proactive Approach:We love a solution-focused mindset! In your application, share examples of how you've tackled challenges in previous roles. This will show us that you’re ready to manage competing priorities and tight deadlines like a pro.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our values and what we stand for.
How to prepare for a job interview at Children First
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Service Operations Administrator. Familiarise yourself with the Safeguarders Panel Team's work and how it impacts children and families. This will help you demonstrate your genuine interest and show that you're ready to contribute.
✨Showcase Your Organisational Skills
Since this role requires excellent organisational skills, prepare examples from your past experiences where you've successfully managed competing priorities or tight deadlines. Be ready to discuss specific tools or methods you use to stay organised and efficient.
✨Communicate with Confidence
As the first point of contact for the service, strong communication skills are essential. Practice articulating your thoughts clearly and professionally. You might even want to role-play common scenarios you could face in the role, such as handling enquiries or coordinating with team members.
✨Emphasise Your Child-Centred Approach
Make sure to highlight your commitment to putting children first. Share any relevant experiences where you've supported vulnerable individuals or contributed to child-focused initiatives. This will resonate well with the values of the organisation and show that you align with their mission.
