At a Glance
- Tasks: Lead the National Safeguarders Panel and champion children's rights across Scotland.
- Company: Join a passionate team at Children First, dedicated to protecting children's rights.
- Benefits: Enjoy 40 days annual leave, flexible working, and health support.
- Other info: Collaborative environment with strong values focused on children's welfare.
- Why this job: Make a real impact on children's lives while shaping services for their protection.
- Qualifications: Significant leadership experience in children's services and a relevant professional qualification.
The predicted salary is between 40000 - 50000 £ per year.
About the role
Working alongside the Assistant Director and two other Service Managers, you will help lead the National Safeguarders Panel on behalf of the Scottish Government.
You’ll take the lead on complaints and concerns relating to Safeguarders, ensuring these are managed fairly, consistently and in line with legislation and best practice.
You’ll champion children’s rights throughout our work, drive continuous quality improvement and help shape learning and development for Safeguarders across Scotland.
You’ll also build strong partnerships with Scottish Government, Children’s Hearings Scotland, the Scottish Children’s Reporter Administration and other key stakeholders to ensure children remain at the heart of everything we do.
This is a strategic leadership role where you’ll combine operational management, quality assurance, relationship building and service development to make a lasting difference for children and young people.
- What you’ll bring
- Significant leadership experience within children’s services or a related environment.
- Experience of managing investigations, complaints or quality assurance processes.
- Strong knowledge of Scotland’s Children’s Hearings System and children’s rights.
- The ability to build effective relationships across complex partnerships.
- Experience leading teams, managing resources and delivering service improvement.
- Excellent judgement, communication and decision‑making skills.
- A collaborative leadership style that reflects our values.
- A Social Work qualification or another relevant professional qualification at SCQF Level 9 (or equivalent) is essential.
Why join Children First?
By joining us you will be helping to shape services that protect children’s rights across Scotland while working alongside passionate colleagues who share your commitment to making a difference.
We offer
- 40 days annual leave (inclusive of bank holidays)
- Flexible and hybrid working
- Pension scheme
- Westfield Health wellbeing support
- Blue Light Card discounts
- Learning and development opportunities
- Fair Work accredited workplace
Our values
Everything we do is guided by our values.
With love, we put children first.
With purpose, we transform children’s lives together.
With strength, we do whatever it takes to protect Scotland’s children.
If you’re an experienced leader who shares our commitment to children’s rights and wants to influence practice on a national scale, we’d love to hear from you.
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Service Manager (Rights and Quality Improvement) employer: Children First
As a Community and Events Fundraiser with Children First, you'll join a Fair Work accredited workplace in Edinburgh that prioritises values of love, purpose, and strength. Enjoy generous benefits including 40 days of annual leave, flexible working arrangements, and comprehensive wellbeing support, all while making a meaningful impact in the community by empowering supporters and driving fundraising initiatives to protect Scotland's children.
