Money Advisor

About the Role

Could you play a vital role in helping families overcome poverty and build brighter futures for Scotland's children? Join Children First and be part of a once-in-a-generation transformation in how families access support to alleviate crisis, prevent harm and build long-term stability. As part of Scotland's mission to eradicate child poverty, we are expanding our Money Advice Service to ensure more families can access expert financial support when they need it most. We've been preventing harm, supporting recovery and driving change since 1884. Today, our Money Advice Team works alongside families across Scotland, helping them maximise income, reduce debt, overcome financial hardship and build resilience for the future. This is an exciting opportunity to join our National Money Advice Team, supporting families both within local communities and remotely through our growing national service.

What You'll Be Doing

Supporting Children and Families

• Working alongside families experiencing financial hardship, poverty and adversity.
• Completing benefit entitlement checks and income maximisation assessments.
• Supporting families to access grants, benefits and financial assistance.
• Providing practical advice, guidance and advocacy to help improve financial wellbeing.
• Using relationship-based practice to build resilience, confidence and positive outcomes.
• Ensuring children's wellbeing, rights and voices remain central to all support provided.

Money, Debt and Welfare Rights Advice

• Delivering specialist welfare rights, money, debt and energy advice.
• Supporting benefit applications, redeterminations and appeal processes.
• Helping families understand and manage debt options.
• Providing budgeting support and financial capability guidance.
• Negotiating and advocating with Social Security Scotland, DWP, HMRC, local authorities, utility providers and creditors.
• Supporting families experiencing fuel poverty and financial crisis.

Community and Outreach Work

• Delivering workshops and awareness sessions within communities and schools.
• Facilitating drop-in advice sessions and outreach services.
• Supporting families within their own homes where appropriate.
• Building strong local partnerships to improve access to services.
• Promoting financial wellbeing and early intervention approaches across communities.

Working Together

• Developing positive relationships with colleagues, volunteers and partner agencies.
• Working closely with Children First Services across Scotland.
• Collaborating with education, health, housing and third-sector organisations.
• Participating in supervision, reflective practice and continuous professional development.
• Contributing to service development and organisational learning.

What We're Looking For

• Experience delivering money, debt, welfare rights or financial inclusion advice.
• Knowledge of the welfare benefits system and income maximisation approaches.
• Experience supporting people facing financial hardship or crisis.
• Strong communication, advocacy and relationship-building skills.
• Experience working with vulnerable children, families or communities.
• Excellent assessment, problem-solving and case management skills.
• Confidence delivering advice face-to-face, by telephone and through digital channels.
• The ability to manage a varied workload and work independently.
• An understanding of the impact poverty, trauma and adversity can have on children and families.
• A commitment to children's rights, safeguarding and relational practice.
• SNSIAP-accredited money advice experience would be advantageous but is not essential.

Our Values

With Love - We put children first with compassion, empathy and kindness.

With Purpose - We work alongside families and communities to transform children's lives together.

With Strength - We do whatever it takes to protect Scotland's children and help families thrive.

What You'll Get From Us

• 40 days annual leave including public holidays.
• Contributory pension scheme.
• Flexible and hybrid working opportunities.
• Wellbeing support and health benefits.
• Blue Light Card discounts.
• Learning, training and professional development opportunities.
• The opportunity to make a lasting difference for children and families across Scotland.
• The chance to be part of a national programme helping eradicate child poverty.