At a Glance
- Tasks: Provide compassionate support to families and professionals through phone, webchat, and email.
- Company: Children First in Scotland, dedicated to child safety and support.
- Benefits: Flexible hybrid working, making a real difference in children's lives.
- Other info: Fast-paced role with opportunities for personal and professional growth.
- Why this job: Join a passionate team and help keep children safe across Scotland.
- Qualifications: Empathy, communication skills, and a desire to support vulnerable families.
The predicted salary is between 31500 - 38500 £ per year.
Children First in Scotland is seeking a Support Line Coordinator based in Edinburgh with flexible hybrid working.
You will provide compassionate support to families, carers and professionals, handling contacts via phone, webchat and email to offer timely advice and practical guidance.
You will maintain clear records, collaborate with colleagues to strengthen children's voices, and help keep children safe across Scotland in a fast-paced, empathetic role that makes a real difference.
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Compassionate Support Line Coordinator for Child Safety employer: Children First
As a Community and Events Fundraiser with Children First, you'll join a Fair Work accredited workplace in Edinburgh that prioritises values of love, purpose, and strength. Enjoy generous benefits including 40 days of annual leave, flexible working arrangements, and comprehensive wellbeing support, all while making a meaningful impact in the community by empowering supporters and driving fundraising initiatives to protect Scotland's children.
