At a Glance
- Tasks: Support clinical processes and ensure accurate documentation for children's care.
- Company: Childhood First helps children recover from trauma and achieve their potential.
- Benefits: Enjoy a competitive salary, supportive work environment, and opportunities for professional development.
- Other info: Full-time role based in Kent with a focus on safeguarding children's welfare.
- Why this job: Make a real difference in children's lives while working in a caring and dedicated team.
- Qualifications: Experience in administration, proficiency in Microsoft Office, and strong organisational skills required.
The predicted salary is between 24141 - 31612 £ per year.
Context
Childhood First enables children and young people to recover from early life abuse and relational trauma, to enjoy life and to achieve their potential. We do this through the provision of specialist therapeutic residential care and treatment, together with family and network support. We are also a UKCP Training Organisational Member accredited with Middlesex University, providing in-house clinical training to its clinical staff.
Oakwood House, provides placements for up to 4 children aged between 11 to 16 years on admission.
Purpose
This is a key administrative role within Childhood First’s therapeutic communities, which functions as a Tier 3/4 mental health provisions as well as statutorily regulated children’s homes.
What You’ll Bring to the Role
- Experience in an administrative role, ideally within a care, education, clinical or therapeutic setting.
- A methodical and well-organised approach, with a commitment to maintaining documentation to the highest standard.
- Confidence using databases and Microsoft applications such as Word, Excel and Outlook.
- Strong communication skills and the ability to work effectively with clinical colleagues and wider teams.
- An understanding of the importance of accurate, confidential and timely record keeping.
- The ability to prioritise workload, raise issues constructively and support others with clinical administration processes.
Main Tasks
- Support the Assistant Director of Clinical Practice through effective administration of clinical processes, documentation and recording, helping to support positive clinical outcomes for children.
- Maintain and update children’s clinical information, assessment frameworks and outcomes data within relevant systems.
- Support the production of clinical, governance, management and evaluation reports as required.
- Provide administrative support for clinical staff training, accreditation processes, clinical audits.
- Support staff in the administration of clinical processes and recording, helping to maintain high standards of documentation.
What we will do for you
- Statutory training
- Provide you with a six month introduction to Integrated Systemic Therapy, in line with your probation period
- Monthly supervision and weekly staff support groups
- 25 days annual leave plus public holidays
- Life assurance 3x salary
- Up to 6% enhanced employer pension contribution
- Relocation package subject to T & C
For an informal discussion, please contact Becky Fry, Director of Oakwood House.
If you are applying from outside Oakwood House, please ensure you speak with your director before submitting an application for this role.
Interview date: Tuesday, 3 rd November 2026
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Clinical Case Administrator employer: Childhood First
Childhood First is an exceptional employer, offering a supportive work culture that prioritises the well-being of both employees and the children they serve. Located in the serene setting of Honingham, Norfolk, the company provides comprehensive healthcare benefits, generous leave, and a pension contribution, ensuring a rewarding work-life balance. With a strong focus on professional development, employees have ample opportunities for growth and advancement within the organisation, making it a fulfilling place to build a career in clinical administration.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Case Administrator
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Childhood First.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Childhood First!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Childhood First, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Childhood First or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Clinical Case Administrator
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Childhood First:Before hitting send, make sure to tailor your application specifically to Childhood First! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Childhood First
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
