People & Culture Administrator Corporate Services in Gloucester

Hybrid - split between our Gloucester office and home working with occasional UK-wide travel to events and meetings.

ROLE PURPOSE AND SCOPE

To provide administrative support for the People and Culture team ensuring efficient and effective HR and volunteer processes from onboarding right through to exit. This role requires excellent internal customer service skills and a willingness to help, support and find answers to staff and volunteer queries and questions.

MAIN RESPONSIBILITIES

• To provide administrative support to the People and Culture Team in the recruitment of staff and volunteers.
• To assist with the onboarding of staff and volunteers.
• To issue letters and documentation to staff and volunteers, ensuring copies are filed in relevant online files.
• To update HR and volunteer systems ensuring data is accurate and up to date.
• To assist in monitoring and updating HR and volunteer records such as training, DBS checks or health and safety.
• To monitor HR and volunteer e-mail inboxes and calendars responding to queries where relevant and sending meeting invites where necessary.
• To run reports from HR/volunteer systems as and when required.
• To attend HR/volunteer meetings as and when required which may include occasional out of hours work for volunteer training sessions or social events.
• To carry out any other reasonable tasks as discussed and agreed with your line manager.

ALL STAFF

• Contribute to the vision and mission of Child Bereavement UK; whilst embedding the values into your daily work activities.
• Promote equality of opportunity, diversity and anti-racism in accordance with Child Bereavement UK’s policies.
• Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
• Work to objectives, targets and work plans agreed with your line manager.
• Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
• Take an active part in the Quarterly review process and participate in training agreed with your line manager.
• Recognise and champion the lived experience of grieving children, young people and parents within your work.
• Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Child Bereavement UK policy.

PERSON SPECIFICATION

• Located within commutable distance from our office in central Gloucester.
• A team player who works flexibly to meet the needs of the organisation.
• Excellent organisational and time-management skills, with the ability to prioritise work and meet tight deadlines.
• Strong written and verbal communication skills.
• Ability to work quickly and accurately with data.
• Strong IT skills.
• Driver, with access to own vehicle.
• Previous experience of working in a charity or HR.

28 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service. TOIL for our hours work. Contributory pension scheme. Company sick pay. Employee Assistance Programme. Life assurance. Training loans. Enhanced family friendly policies.

Recruitment Timetable

We reserve the right to close the vacancy early if we receive a high number of applications before the closing date.