At a Glance
- Tasks: Support our nursery with administration, customer care, and team collaboration.
- Company: Join Childbase Partnership, a leading inclusive employer in childcare.
- Benefits: Enjoy generous leave, childcare discounts, and wellbeing support.
- Other info: Employee-owned company with excellent career development opportunities.
- Why this job: Be part of a community-driven team making a real difference in children's lives.
- Qualifications: Experience in customer service and strong IT skills are essential.
The predicted salary is between 15.65 - 15.65 £ per hour.
This job is with Childbase Partnership, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Join Childbase Partnership and be part of something extraordinary.
Location: Hampstead Gate Day Nursery | Bradwell Common, Milton Keynes | MK13 8RD.
Contract: Permanent | 37.5 hours/week | 52 weeks/year.
Working pattern: Monday-Friday | Alternating weekly shifts of 08:00-16:30 and 08:30-17:00 (with some flexibility required to suit the needs of the nursery).
Salary: £25,389-£30,517.50 per annum (pro-rata) | £13.02-£15.65 per hour.
We’ve been delivering childcare excellence since 1989. Within our 44-day nurseries, Head Office, and Training Academy, EduBase, our ethos is simple: we all belong, we all matter, and we all contribute. We believe in ‘careers, not jobs’, supporting one another to grow and succeed.
Why join us?
- Generous annual leave: 23 days paid leave per annum (pro-rata), rising to 28 days with length of service, plus paid bank holidays.
- Work-life balance: Up to a further 20 paid days off each year through our Partnership Reward Days incentive; take your leave or sell the days you accrue, tax-free.
- Childcare discount: 75% discount (or 40% grandparent discount) on your fees at any Childbase nursery, from day one.
- Exclusive partner benefits: Long-service rewards, qualification bonuses and retail discounts.
- Wellbeing support: Free meals, mental health and occupational health support, flu jabs, eye care vouchers and a free will-writing service.
- Career development: Team inset days, access to online training and apprenticeships through our academy.
About us
- We are employee-owned: Every colleague is a partner with a voice, who helps drive our success; when we do well, we each receive an annual tax-free dividend.
- We are number 1: Ranked top of the Nursery World league tables for our Ofsted outcomes.
- We are community driven: Supporting causes close to our hearts, we’ve raised more than £3.5 million for charity.
- We are environmentally responsible: Building a greener tomorrow our nurseries all hold Green Flag awards and are powered by 100% renewable energy.
About you
- You are passionate about delivering exceptional customer care: You have experience of working in a busy front-of-house role, providing a warm and friendly welcome to our visitors, answering queries by phone, email and face-to-face in a polite, professional manner.
- You are a skilled IT user: Your attention to detail and experience of using computer-based systems will ensure you can effectively log enquiries, maintain family records, create accurate invoices and manage queries relating to charges and discounts.
- You are an advocate for safeguarding: You will ensure every child feels safe, valued, and happy and their well-being is promoted.
- You are collaborative: You thrive as part of a team, enjoy building strong and positive relationships with others, are highly organised, able to prioritise effectively, and can confidently support the Nursery Manager with ordering, diary management and administration tasks.
We are an inclusive employer and we welcome applicants of all ages and backgrounds. We’re committed to FREDIE (fairness, respect, equality, diversity, inclusion, and engagement) and will consider any reasonable adjustments required. If you meet the essential criteria for this role, your application will be automatically shortlisted for review by our Recruitment Team who will determine if an interview is the next step. Applicants must currently reside within a commutable distance of the nursery and hold suitable Right to Work in the UK; VISA sponsorship is not available. Safer recruitment checks apply, which include an Enhanced DBS check.
Business Administrator in Norfolk employer: Childbase Partnership
Childbase Partnership is an exceptional employer that prioritises inclusivity and employee growth, offering a supportive work culture where every voice matters. Located in Milton Keynes, the role of Business Administrator comes with generous benefits including 23 days of annual leave, childcare discounts, and extensive career development opportunities through our Training Academy. Join us to be part of a community-driven organisation that values well-being and environmental responsibility.
