At a Glance
- Tasks: Provide exceptional customer care and support nursery operations.
- Company: Join a top-rated employee-owned childcare provider with a community focus.
- Benefits: Generous leave, childcare discounts, wellbeing support, and career development opportunities.
- Other info: Inclusive workplace committed to fairness and diversity.
- Why this job: Make a real difference in children's lives while growing your career.
- Qualifications: Experience in customer service and strong IT skills required.
The predicted salary is between 25389 - 30517 £ per year.
Join Childbase Partnership and be part of something extraordinary.
Location: Garsington Road Day Nursery | Cowley, Oxford | OX4 2DQ
Contract: Permanent | 37.5 hours/week | 52 weeks/year
Working pattern: Ideally 08:00-16:30 Monday-Friday, however, we are open to discussing a compressed working week of 4 or 4.5 days.
Salary: £25,389-£30,517.50 per annum (pro-rata) | £13.02-£15.65 per hour
We’ve been delivering childcare excellence since 1989. Within our 44-day nurseries, Head Office, and Training Academy, EduBase, our ethos is simple: we all belong, we all matter, and we all contribute. We believe in ‘careers, not jobs’, supporting one another to grow and succeed.
Why join us?
- Generous annual leave: 23 days paid leave per annum (pro-rata), rising to 28 days with length of service, plus paid bank holidays.
- Work‑life balance: Up to a further 20 paid days off each year through our Partnership Reward Days incentive; take your leave or sell the days you accrue, tax‑free.
- Childcare discount: 75% discount (or 40% grandparent discount) on your fees at any Childbase nursery, from day one.
- Exclusive partner benefits: Long‑service rewards, qualification bonuses and retail discounts.
- Wellbeing support: Free meals, mental health and occupational health support, flu jabs, eye care vouchers and a free will‑writing service.
- Career development: Team inset days, access to online training and apprenticeships through our academy.
About Us
- We are employee‑owned: Every colleague is a partner with a voice, who helps drive our success; when we do well, we each receive an annual tax‑free dividend.
- We are number 1: Ranked top of the Nursery World league tables for our Ofsted outcomes.
- We are community driven: Supporting causes close to our hearts, we’ve raised more than £3.5 million for charity.
- We are environmentally responsible: Building a greener tomorrow our nurseries all hold Green Flag awards and are powered by 100% renewable energy.
About You
- You are passionate about delivering exceptional customer care: You have experience of working in a busy front‑of‑house role, providing a warm and friendly welcome to our visitors, answering queries by phone, email and face‑to‑face in a polite, professional manner.
- You are a skilled IT user: Your attention to detail and experience of using computer‑based systems will ensure you can effectively log enquiries, maintain family records, create accurate invoices and manage queries relating to charges and discounts.
- You are an advocate for safeguarding: You will ensure every child feels safe, valued, and happy and their well‑being is promoted.
- You are collaborative: You thrive as part of a team, enjoy building strong and positive relationships with others, are highly organised, able to prioritise effectively, and can confidently support the Nursery Manager with ordering, diary management and administration tasks.
We are an inclusive employer and we welcome applicants of all ages and backgrounds. We’re committed to FREDIE (fairness, respect, equality, diversity, inclusion, and engagement) and will consider any reasonable adjustments required. If you meet the essential criteria for this role, your application will be automatically shortlisted for review by our Recruitment Team who will determine if an interview is the next step. Applicants must currently reside within a commutable distance of the nursery and hold suitable Right to Work in the UK; VISA sponsorship is not available. Safer recruitment checks apply, which include an Enhanced DBS check.
Business Administrator in Cowley employer: Childbase Partnership Ltd
At Childbase Partnership, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee growth and well-being. Located in Cowley, Oxford, our Business Administrator role comes with generous benefits such as a 75% childcare discount, extensive annual leave, and opportunities for professional development through our Training Academy. As an employee-owned company, every team member has a voice and shares in our success, making it a truly rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Business Administrator in Cowley
✨Tip Number 1
Get to know the company culture! Before your interview, check out Childbase Partnership's values and ethos. This will help you connect with the team and show that you're genuinely interested in being part of something extraordinary.
✨Tip Number 2
Practice your customer care skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these during your chat!
✨Tip Number 3
Show off your IT skills! Brush up on any relevant software or systems you might need to use in the role. Being able to demonstrate your tech-savviness can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the team or the nursery. This shows you're engaged and keen to learn more about how you can contribute to their success.
We think you need these skills to ace Business Administrator in Cowley
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for delivering exceptional customer care! Share specific examples from your past experiences that highlight how you’ve provided a warm and friendly welcome to visitors.
Be Detail-Oriented:We love attention to detail! Make sure to mention your experience with computer-based systems and how you've effectively managed records, invoices, and queries in previous roles.
Highlight Teamwork Skills:Collaboration is key for us. Talk about your ability to work as part of a team and how you’ve built strong relationships with colleagues in the past. We want to know how you can support our Nursery Manager!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Childbase Partnership Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Childbase Partnership. Understand their ethos, values, and what makes them stand out in the childcare sector. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Care Skills
As a Business Administrator, exceptional customer care is key. Prepare examples from your past experiences where you've provided outstanding service, whether face-to-face or over the phone. Highlight how you handled queries and ensured visitors felt welcomed and valued.
✨Demonstrate Your IT Proficiency
Since the role requires strong IT skills, be ready to discuss your experience with computer-based systems. Bring specific examples of how you've used technology to manage records, create invoices, or streamline processes. This will reassure them that you're capable of handling the administrative tasks efficiently.
✨Emphasise Team Collaboration
Childbase values teamwork, so be prepared to talk about your collaborative experiences. Share instances where you've worked closely with others, supported a manager, or contributed to a positive team environment. This will show that you can thrive in their community-driven culture.
