At a Glance
- Tasks: Lead the Trolley Service at festivals, manage volunteers, and ensure customer satisfaction.
- Company: Join Child.org, a charity making a difference in maternal health in Kenya.
- Benefits: Gain hands-on experience in event management while supporting a great cause.
- Other info: Flexible availability for multiple festivals is preferred; dynamic and fast-paced work setting.
- Why this job: Be part of an exciting festival environment and help raise vital funds for charity.
- Qualifications: Strong leadership, communication skills, and experience in events or team management.
The predicted salary is between 30000 - 40000 € per year.
Applicants must have the right to work in the UK, a clean driving licence, confidence driving a large van, and availability to work the festival dates and locations specified below:
- Latitude Festival, Suffolk I 20 - 27 July 2026
- Wilderness Festival, Oxfordshire I 28 July - 3 August 2026
- CarFest Festival, Northamptonshire I 25 - 31 August 2026
About Child.org & Charity Concierge
Child.org is an international charity working to make pregnancy and birth safer for women and babies in Kenya, where maternal mortality is nearly twice the global average. Since 2015, our flagship fundraising product - Charity Concierge - has partnered with some of the UK, Ireland and Europe's most loved festivals to deliver premium, donation-based concierge services; elevating the festival experience for guests while raising vital funds for our work. Our trolley rental service launched in 2025 and has quickly become one of Charity Concierge's most lucrative offerings with 60% of all profits going directly to Child.org.
The Role
We're looking for an enthusiastic, capable Trolley Manager to join our small on-site team. You'll be one of the four operational leads for the Trolley Service at each festival - keeping the service running smoothly, encouraging volunteers to hit fundraising targets and ensuring customers are happy. This is a hands-on, fast-paced role that suits someone who thrives in a festival environment and has experience managing people or running operations under pressure. While we hope to find candidates who can commit to all three festivals, we understand this may not always be possible - please clearly state your availability in your application.
We’re looking for someone with:
- Strong interpersonal skills, that can communicate to volunteers and the general public effectively
- A confident leader with strong decision-making and problem-solving skills.
- Confident public speaker - you can deliver the briefing for 20-30 volunteers.
- Someone who is comfortable in a fast-paced environment.
- Someone who has experience working in events and/or managing a team.
How to Apply
To apply, please send the following to recruitment@child.org by midnight on 24 May 2026:
- Your CV
- A short summary explaining why you have applied to this role (no more than 500 words)
We aim to respond within 5 working days. If successful, we will invite you to a 15 minute phone interview. Following this, successful candidates may be invited to a final interview/task. Any questions please don’t hesitate to get in touch at hello@charityconcierge.org.
Trolley Manager - Charity Concierge employer: Child.org
Child.org is an exceptional employer that offers a unique opportunity to work in a vibrant festival environment while making a meaningful impact on maternal health in Kenya. With a strong focus on employee growth and a supportive work culture, team members are encouraged to develop their leadership skills and engage with passionate volunteers, all while contributing to a cause that truly matters. Join us at iconic festivals and be part of a dedicated team that not only elevates the festival experience but also drives vital fundraising efforts for a noble mission.
StudySmarter Expert Advice🤫
We think this is how you could land Trolley Manager - Charity Concierge
✨Tip Number 1
Get to know the festivals! Research Latitude, Wilderness, and CarFest to understand their vibe and audience. This will help you tailor your approach when chatting with potential employers and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Attend events or volunteer at similar festivals to meet people in the industry. Building connections can lead to job opportunities and insider tips that might not be advertised.
✨Tip Number 3
Practice your public speaking skills! Since you'll be briefing volunteers, being confident and clear is key. Try rehearsing in front of friends or family to get comfortable with your delivery.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Trolley Manager - Charity Concierge
Some tips for your application 🫡
Show Your Passion:When writing your summary, let your enthusiasm for the role shine through! We want to see why you're excited about working with us at Charity Concierge and how you connect with our mission.
Be Clear and Concise:Keep your summary focused and to the point. Remember, you've got a 500-word limit, so make every word count! Highlight your relevant experience and skills that match what we're looking for.
Tailor Your CV:Make sure your CV reflects the skills and experiences that are most relevant to the Trolley Manager role. We want to see how your background aligns with managing teams and operations in a fast-paced environment.
Check Your Availability:Since we need someone for all three festivals, be upfront about your availability in your application. If you can’t commit to all dates, just let us know – honesty is key!
How to prepare for a job interview at Child.org
✨Know Your Festivals
Familiarise yourself with the festivals you'll be working at. Understand their vibe, audience, and any unique aspects that might come up during your interview. This shows your enthusiasm and helps you connect your experience to the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams or operations in high-pressure situations. Be ready to discuss specific challenges you've faced and how you resolved them, as this will demonstrate your capability as a confident leader.
✨Practice Your Public Speaking
Since you'll be delivering briefings to volunteers, practice speaking clearly and confidently. You might even want to rehearse in front of friends or family to get comfortable with your delivery and receive feedback.
✨Highlight Your Interpersonal Skills
Think of instances where you've effectively communicated with diverse groups, whether it's volunteers or the public. Being able to convey your thoughts clearly and engage with others is crucial for this role, so have those examples ready to share.
