At a Glance
- Tasks: Lead the Trolley Service at festivals, manage volunteers, and ensure customer satisfaction.
- Company: Join Child.org, a charity making a difference in maternal health in Kenya.
- Benefits: Gain hands-on experience, work in a vibrant festival atmosphere, and contribute to a meaningful cause.
- Other info: Flexible availability for three major UK festivals in summer 2026.
- Why this job: Be part of an exciting team while helping raise vital funds for women and babies.
- Qualifications: Strong leadership, communication skills, and experience in events or team management.
The predicted salary is between 30000 - 40000 € per year.
Applicants must have the right to work in the UK, a clean driving licence, confidence driving a large van, and availability to work the festival dates and locations specified below:
- Latitude Festival, Suffolk I 20 - 27 July 2026
- Wilderness Festival, Oxfordshire I 28 July - 3 August 2026
- CarFest Festival, Northamptonshire I 25 - 31 August 2026
About Child.org & Charity Concierge: Child.org is an international charity working to make pregnancy and birth safer for women and babies in Kenya, where maternal mortality is nearly twice the global average. Since 2015, our flagship fundraising product - Charity Concierge - has partnered with some of the UK, Ireland and Europe's most loved festivals to deliver premium, donation-based concierge services; elevating the festival experience for guests while raising vital funds for our work. Our trolley rental service launched in 2025 and has quickly become one of Charity Concierge's most lucrative offerings with 60% of all profits going directly to Child.org.
The Role: We're looking for an enthusiastic, capable Trolley Manager to join our small on-site team. You'll be one of the four operational leads for the Trolley Service at each festival - keeping the service running smoothly, encouraging volunteers to hit fundraising targets and ensuring customers are happy. This is a hands-on, fast-paced role that suits someone who thrives in a festival environment and has experience managing people or running operations under pressure. While we hope to find candidates who can commit to all three festivals, we understand this may not always be possible - please clearly state your availability in your application.
We’re looking for someone with:
- Strong interpersonal skills, that can communicate to volunteers and the general public effectively
- A confident leader with strong decision-making and problem-solving skills.
- Confident public speaker - you can deliver the briefing for 20-30 volunteers.
- Someone who is comfortable in a fast-paced environment.
- Someone who has experience working in events and/or managing a team.
How to Apply: To apply, please send the following by midnight on 24 May 2026:
- Your CV
- A short summary explaining why you have applied to this role (no more than 500 words)
We aim to respond within 5 working days. If successful, we will invite you to a 15 minute phone interview. Following this, successful candidates may be invited to a final interview/task. Any questions please don’t hesitate to get in touch.
Trolley Manager - Charity Concierge in London employer: Child.org
Child.org is an exceptional employer, offering a unique opportunity to work in a vibrant festival environment while making a meaningful impact on maternal health in Kenya. With a strong focus on employee growth and a supportive work culture, team members are encouraged to develop their leadership skills and engage with passionate volunteers. Joining us as a Trolley Manager not only allows you to thrive in a fast-paced role but also contributes directly to vital fundraising efforts, making your work both rewarding and fulfilling.
StudySmarter Expert Advice🤫
We think this is how you could land Trolley Manager - Charity Concierge in London
✨Tip Number 1
Get to know the festivals! Research Latitude, Wilderness, and CarFest to understand their vibe and audience. This will help you tailor your approach when chatting with potential employers and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Attend events or volunteer at similar festivals to meet people in the industry. You never know who might have a lead on a Trolley Manager position or can give you insider tips on landing the job.
✨Tip Number 3
Practice your public speaking skills! Since you'll be briefing volunteers, it’s crucial to be confident and clear. Grab a friend or family member and run through your spiel to get comfortable before the big day.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from passionate candidates. Make sure to highlight your relevant experience and why you’re excited about working with Child.org and Charity Concierge.
We think you need these skills to ace Trolley Manager - Charity Concierge in London
Some tips for your application 🫡
Show Your Passion:When writing your summary, let your enthusiasm for the role shine through! We want to see why you’re excited about working with Child.org and how you connect with our mission. Make it personal and genuine!
Tailor Your CV:Don’t just send a generic CV! Highlight your relevant experience in events and team management. We’re looking for specific examples that showcase your skills, especially in fast-paced environments like festivals.
Be Clear About Availability:Since we need someone for all three festivals, be upfront about your availability in your application. If you can’t commit to all dates, that’s fine, but make sure to mention it clearly so we know what to expect!
Keep It Concise:Your summary should be no more than 500 words, so get straight to the point! Use clear language and structure your thoughts well. We appreciate clarity and brevity, so make every word count!
How to prepare for a job interview at Child.org
✨Know Your Festivals
Familiarise yourself with the festivals you'll be working at. Understand their vibe, audience, and what makes them unique. This will help you connect with the team and volunteers, showing that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams or operations in high-pressure situations. Be ready to discuss your decision-making process and how you motivate others, as this role requires strong leadership.
✨Practice Your Public Speaking
Since you'll be briefing a group of volunteers, practice delivering clear and engaging instructions. Consider doing a mock briefing with friends or family to build your confidence and refine your delivery style.
✨Be Ready for Problem-Solving
Think of potential challenges that could arise during the festivals and how you would handle them. Being able to demonstrate your problem-solving skills will show that you're prepared for the fast-paced environment of the role.
