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- Tasks: Support individuals experiencing domestic violence through crisis intervention and resource connection.
- Company: Child and Family Services Haven House, a leader in domestic violence support.
- Benefits: Gain real social work experience and access to professional development.
- Why this job: Make a meaningful impact while learning about trauma-informed care.
- Qualifications: Currently enrolled in BSW or MSW program with strong communication skills.
- Other info: Flexible shifts available; unpaid internship with excellent growth opportunities.
The predicted salary is between 500 - 1500 £ per month.
Child and Family Services Haven House is excited to offer several internships to enthusiastic and empathetic individuals interested in working with people experiencing domestic violence. In a supportive and dynamic environment, you will gain valuable understanding about the impact of domestic violence and the service systems available to increase client safety. You will become familiar with a trauma informed approach to providing services, empower clients, and facilitate post traumatic growth. This internship will prepare you with real social work experience and include direct client work and allow you to shadow other positions at Haven House.
The Haven House hotline is often the first point of contact for domestic violence services as we are the only 24-hour DV hotline in Erie County. We are accepting multiple students for this. We have openings for summer internships as well as openings for the 2026-2027 Academic Year.
Intern tasks may include:
- Crisis intervention, safety planning, and resource connection using brief solution-focused approaches
- Screening clients for Haven House services
- Educating clients, partners, and community members on Haven House programs and services
- Following up with callers to assess further needs and barriers to service
- Becoming a part of the Haven House team
- Attending supervision and Haven House team meetings
- Students may also have time for self-driven research projects.
Other notes: Interns would be able to access the placement site through public transportation, however due to our confidential location, would not be able to take rideshares directly to the site. For the 2025-2026 academic year, there is a mandatory orientation from August 17-21. The intern will receive group supervision in a cohort model on a weekly basis, and 1:1 supervision as needed. Both day and evening shifts available.
Minimum Qualifications:
- Currently enrolled in a BSW or MSW program or related fields.
- Students who are able to commit to two semesters preferred.
- 10-15 hours per week minimum preferred. If less than 10 hours per week, 2 semester commitment required to obtain meaningful internship experience.
- Strong written and verbal communication skills.
- Ability to maintain confidentiality and adhere to ethical standards in all work.
- Strong interpersonal skills and an ability to collaborate effectively within a team environment.
- Cultural competence and sensitivity to diversity, equity and inclusion.
This is an unpaid internship.
Child and Family Services is an Equal Opportunity Employer: Child and Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child and Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.
Hotline Intern in Nottingham employer: Child & Family Services
Contact Detail:
Child & Family Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotline Intern in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your university's career services or professors who might have connections in the social work field. They can help you get your foot in the door at places like Haven House.
✨Tip Number 2
Prepare for interviews by practising common questions related to domestic violence and crisis intervention. We recommend role-playing with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Show your passion! When you get the chance to chat with potential employers, share why you're interested in working with domestic violence services. Your enthusiasm can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Haven House team.
We think you need these skills to ace Hotline Intern in Nottingham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping others shine through. We want to see your genuine interest in working with individuals affected by domestic violence and how you can contribute to our supportive environment.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences that align with the Hotline Intern role. Highlight your strong communication skills and any relevant coursework or volunteer work that showcases your ability to handle sensitive situations.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for social work comes across without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this amazing opportunity at Haven House.
How to prepare for a job interview at Child & Family Services
✨Understand the Role
Before your interview, make sure you thoroughly understand what the Hotline Intern position entails. Familiarise yourself with the specific tasks like crisis intervention and safety planning. This will help you articulate how your skills and experiences align with the role.
✨Show Empathy and Cultural Competence
Given the sensitive nature of domestic violence services, it's crucial to demonstrate your empathy and cultural competence during the interview. Prepare examples from your past experiences where you've successfully worked with diverse populations or handled sensitive situations.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the internship, such as the training process or how success is measured. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
✨Practice Active Listening
During the interview, practice active listening. This means fully engaging with the interviewer’s questions and responding thoughtfully. It’s especially important in this field, as effective communication is key to supporting clients.