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- Tasks: Provide essential admin support to ensure smooth client services and program functions.
- Company: Child Care Associates, an equal opportunity employer committed to diversity.
- Benefits: Full-time position with opportunities for training and development.
- Other info: Dynamic work environment with potential for career growth.
- Why this job: Join a supportive team and make a difference in child care services.
- Qualifications: High school diploma and experience in customer service or child care required.
The predicted salary is between 30000 - 40000 £ per year.
Our EEO Policy: Child Care Associates is an equal opportunity employer who offers equal employment opportunities without regard to race, color, religion, sex, national origin, age, pregnancy, mental or physical disability, political affiliation, beliefs, protected veteran status in accordance with applicable federal laws, or any other protected class.
Job Summary
The Program Support Specialist provides essential administrative and clerical support to ensure the smooth operation of client services and program functions. This role is responsible for maintaining accurate client and provider records, preparing and processing paperwork, managing incoming and outgoing mail, and assisting with scheduling and orientation activities. The specialist also supports program staff by preparing required materials, directing calls, and serving as back‑up switchboard operator. With strong attention to detail and organizational skills, the Program Support Specialist plays a key role in maintaining efficient workflows and high‑quality service delivery.
Key Responsibilities
- Maintain paperwork required by client services through accurate and timely preparation, copying, filing, and tracking.
- Type correspondence, reports, forms, labels, etc.
- Maintain client and provider files.
- Sort and distribute incoming mail.
- Post outgoing mail as assigned.
- Serve as back‑up switchboard operator.
- Prepare packets of required forms for self‑arranged orientation.
- Make appointments for orientation.
- Direct calls as needed in the Program Support area.
- Participate in training and development programs to enhance service delivery.
- Other related duties as assigned.
Position subject to successful completion of background checks.
Minimum Requirements
- High School Diploma or equivalent.
- At least one (1) year of full‑time experience in child‑development, child‑care programs, customer service or social work.
- One full year of clerical experience including data entry and maintenance of records.
- Experience in bookkeeping or accounting.
- Must possess excellent verbal and written communication skills and the ability to communicate and interact effectively with all stakeholders.
- Must be legally authorized to work in the US/TX.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.
- Must be able to walk, stand, and sit for extended periods.
- Repetitive use of hands for reaching, handling, and turning.
- Ability to lift and carry up to 30 pounds; includes light lifting of supplies and materials.
- Specific vision abilities required include close vision, distance vision, and the ability to adjust focus.
- Must be able to twist, turn, kneel, bend, and stoop as needed.
Program Support Specialist-Curantis in Denton employer: Child Care Associates
Contact Detail:
Child Care Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Program Support Specialist-Curantis in Denton
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend events, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Know their mission, values, and recent news. This will help you tailor your answers and show that you’re genuinely interested in the position.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you’ll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role. And remember, check out our website for more opportunities!
We think you need these skills to ace Program Support Specialist-Curantis in Denton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Program Support Specialist role. We want to see how you can bring value to our team!
Show Off Your Communication Skills: Since this role requires excellent verbal and written communication, don’t hold back! Use clear and concise language in your application to demonstrate your ability to communicate effectively.
Highlight Relevant Experience: Be sure to mention any experience you have in child development, customer service, or clerical work. We love seeing how your background fits with what we do at StudySmarter!
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to review your application and get back to you!
How to prepare for a job interview at Child Care Associates
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Program Support Specialist. Familiarise yourself with tasks like maintaining client records and managing paperwork. This will help you demonstrate how your skills align with what they need.
✨Showcase Your Organisational Skills
Since this role requires strong attention to detail and organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or maintained accurate records. Be ready to discuss how you prioritise your workload.
✨Communicate Effectively
Excellent verbal and written communication skills are a must for this position. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few questions to ask them about their communication processes within the team.
✨Demonstrate Your Customer Service Experience
Given that the role involves interacting with clients and stakeholders, be prepared to share specific instances where you've provided exceptional customer service. Highlight your ability to handle inquiries and direct calls effectively, as this will show you're a good fit for the team.