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- Tasks: Manage Early Learning Programs and ensure compliance while providing support to partners.
- Company: Join a dedicated team at Curantis, focused on early childhood education.
- Benefits: Full-time position with opportunities for growth and professional development.
- Why this job: Make a difference in children's lives by supporting vital early learning initiatives.
- Qualifications: Bachelor’s degree or equivalent experience in child development or customer service.
- Other info: Dynamic work environment with a focus on collaboration and inclusivity.
The predicted salary is between 36000 - 60000 £ per year.
The Lead Program Support Specialist serves as a key liaison between Early Learning Programs and the Child Care Services (CCS) program. This role oversees the coordination, compliance and program processing relating to the Early Learning Program (ELP) partnership agreements. This role ensures accurate caseload management, timely processing, and ongoing support to Early Learning Programs. The Lead maintains partnership compliance, facilitates orientations, and provides technical assistance while supporting program integrity and operational efficiency.
Responsibilities
- Manage an assigned Early Learning Program caseload, ensuring timely follow up and accurate payment to providers.
- Ensure ongoing compliance with the Early Learning Program Partnership Agreement and Early Learning Program Manual.
- Provide technical assistance to providers regarding partnership processes, compliance expectations, subsidy payment guidelines, and database requirements.
- Facilitate and monitor Early Learning Program orientations for new partners, providing guidance on expectations, requirements, and documentation.
- Ensure the provider database is updated regularly and accurately with agreement details, compliance status, and program activity.
- Prepare and submit monthly, quarterly, and annual reports as required.
- Provide onboarding training for new staff and deliver refresher training for existing staff as needed.
- Collaborate with the Program Support Supervisor to ensure delivery meets program standards.
- Assist the Program Manager with oversight that all fiscal processes are implemented, performed, and maintained according to CCS policies and procedures.
- Work closely with individual team members to provide guidance on performance, focusing on both productivity and accuracy in work processing.
- Assist with reports and other related duties as assigned.
Minimum Requirements
- Bachelor’s degree from an accredited institution and at least one (1) year of full-time experience in child development, childcare programs, customer service, or social work.
- One (1) year experience as a Program Support Specialist OR High School Diploma or equivalent and at least three (3) years of experience in a CCS support position.
- Demonstrated commitment to values-based leadership that fosters collaboration, inclusivity and belonging.
- Ability to deal with conflict effectively and to manage difficult situations confidently and calmly.
- Demonstrated ability to be flexible, resilient and adaptable to changing priorities.
- Excellent demonstrated organizational, verbal and written communication skills including the ability to interact effectively with all levels of personnel, parents and external vendors with professionalism and diplomacy.
- Must be legally authorized to work in US/TX.
- Position subject to successful completion of background checks.
Physical Requirements
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.
- Must be able to walk, stand, and sit for extended periods.
- Repetitive use of hands for reaching, handling, and turning.
- Ability to lift and carry up to 30 pounds; includes light lifting of supplies and materials.
- Specific vision abilities required include close vision, distance vision, and the ability to adjust focus.
- Must be able to twist, turn, kneel, bend, and stoop as needed.
Lead Program Support Specialist - Curantis in Denton employer: Child Care Associates
Contact Detail:
Child Care Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Program Support Specialist - Curantis in Denton
✨Tip Number 1
Network like a pro! Reach out to your connections in the Early Learning and Child Care sectors. We all know that sometimes it’s not just what you know, but who you know. Attend local events or webinars to meet potential employers and make a lasting impression.
✨Tip Number 2
Prepare for interviews by researching Curantis and their Early Learning Programs. We want you to show up with knowledge about their mission and values. This will help you tailor your responses and demonstrate that you’re genuinely interested in the role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. We can’t stress enough how important it is to articulate your experience and skills clearly. The more comfortable you are, the better you’ll perform when it counts.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way. We recommend expressing your appreciation for the opportunity and reiterating your enthusiasm for the position. It shows professionalism and keeps you on their radar.
We think you need these skills to ace Lead Program Support Specialist - Curantis in Denton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Lead Program Support Specialist role. Highlight your experience in child development or customer service, and show how your skills align with the responsibilities listed in the job description.
Showcase Your Communication Skills: Since this role involves a lot of interaction with various stakeholders, emphasise your verbal and written communication skills. Share examples of how you've effectively communicated in past roles, especially in challenging situations.
Demonstrate Your Organisational Skills: The position requires excellent organisational abilities, so be sure to mention any relevant experience managing caseloads or coordinating programmes. Use specific examples to illustrate how you’ve kept things running smoothly in previous jobs.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets to the right people!
How to prepare for a job interview at Child Care Associates
✨Know Your Stuff
Make sure you’re familiar with the Early Learning Program and Child Care Services. Brush up on the partnership agreements and compliance expectations, as these will likely come up in conversation. Being able to discuss these topics confidently will show that you’re serious about the role.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your ability to manage caseloads, provide technical assistance, and handle compliance issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Ask Smart Questions
Come prepared with questions that show your interest in the role and the organisation. Inquire about the team dynamics, how success is measured in this position, or what challenges the Early Learning Programs are currently facing. This not only shows your enthusiasm but also helps you gauge if it’s the right fit for you.
✨Demonstrate Your Soft Skills
Since this role involves liaising with various stakeholders, be ready to discuss how you handle conflict and adapt to changing priorities. Share examples that highlight your communication skills and your ability to foster collaboration and inclusivity within a team.
