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- Tasks: Be the go-to person for customers, creating tailored solutions and promoting our AIR portfolio.
- Company: Join Chiesi, a proud family business and Top Employer in the UK.
- Benefits: Enjoy competitive salary, bonuses, 25 days leave, and flexible working options.
- Why this job: Make a real impact in healthcare while developing your career in a supportive environment.
- Qualifications: Sales experience, strong understanding of NHS, and excellent interpersonal skills required.
- Other info: Dynamic role with opportunities for professional growth and community volunteering.
The predicted salary is between 36000 - 60000 £ per year.
We have an exciting opportunity for an Account Specialist to join our AIR Field Sales team, covering Kent and Medway. At Chiesi it is our people who are at the heart of what we do and achieve. A proud family business, we are a Top Employer and a Great Place to Work in the UK.
We provide an excellent benefits package, including:
- competitive salary
- sales target related bonus
- 25 days leave plus two additional paid well-being days
- group personal pension scheme with flexible contributions
- private medical insurance
- private dental insurance
- group life assurance
- employee assistance programme
- salary sacrifice and employee discount schemes
- annual high-performance incentive awards
- enhanced maternity, paternity and adoption policies
- paid carers leave
- professional development opportunities
- flexible smart working
- two dedicated volunteering days per year
We are committed to an inclusive recruitment process and will provide reasonable adjustments upon request.
This is what you will do:
- Act as single point of contact for the customer, working in partnership to facilitate the creation of solutions that meet the needs of our customers and Chiesi.
- Increase company revenues through promotion of Chiesi’s AIR Portfolio, in accordance with the UK marketing plan and locally developed customer plans.
- Key Customers & Target Accounts: GPs, Practice Based Nurses, Practiced Based Pharmacy, Health Care Assistant and other relevant decision makers; GP Practices; Primary Care Networks/Practice Clusters.
- Portfolio Priorities: AIR portfolio; B Corp & Sustainability – shared agendas.
- Guide customers to key functions within Chiesi e.g. education, medical support, co-creation partnerships, value add opportunities.
- Act as Chiesi’s Ambassador for Voice of the Customer (listen, learn and act by responding to customer needs and feedback).
- Successfully promote Chiesi AIR portfolio, in collaboration with our customers.
- Implement the UK marketing strategies.
- Develop account plans for target PCNs, practice clusters and individual practices.
- Develop customer partnerships, enabling Chiesi to be a respiratory partner of choice.
- Pioneer both digital and face to face interactions, embracing new technology and platforms by utilising customer insights.
- Empathise with our customers and recognise their challenges and work to support appropriate co-created solutions.
- Tailor the Chiesi AIR portfolio to the customer agenda.
- Deliver KPIs, including (but not limited to) Sales, NPS, Project Delivery, Customer Satisfaction.
- Adhere to the ABPI Code of Practice and Chiesi’s policies, procedures and Company Values.
- Contribute and support the UK Affiliate in pursuit of its B Corp credentials.
You will need to have:
- Strong understanding of the NHS and customer priorities.
- Track record of delivering consistent sales results in accordance with set targets.
- Advanced selling skills and presentation skills.
- Robust clinical and market knowledge.
- Effective planning skills, through Key Account Management techniques.
- Business planning skills, including the ability to produce business proposals/cases as required.
- Strong interpersonal skills with an ability to develop long term relationships across key customer groups.
- Critical reasoning skills: capable of interpreting and subsequently using available data sources to enhance the effectiveness of customer planning.
- Robust IT skills.
- Full UK driving licence (with no more than 6 penalty points for new entrants).
- ABPI examination or working towards.
Key Competencies and Skills:
- Project Management and Account Planning.
- Strong interpersonal skills at all levels both externally and internally.
- Analytical skills.
- Strong decision making.
- Affinity for digital media.
- High levels of empathy.
- Excellent In Call Quality.
- High Level of Disease and Product Knowledge.
Location: Field based - Kent and Medway.
What we offer:
No matter where your path starts at Chiesi, it leads to inspiring possibilities. Your future is our focus, and we are committed to nurturing your development in our dynamic, friendly environment with access to resources and training every step of the way. We provide top-class benefits, including comprehensive healthcare programs, work-life balance initiatives. Our salary package is competitive, comprising a basic salary, performance bonuses, and benefits benchmarked against the external market. Additionally, we offer flexible working arrangements, all designed to help you thrive.
Chiesi is an equal opportunity employer committed to hiring a diverse workforce at all levels of our business.
Account Specialist - Kent & Medway employer: Chiesi Group
Contact Detail:
Chiesi Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Specialist - Kent & Medway
✨Tip Number 1
Network like a pro! Reach out to current employees at Chiesi on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Account Specialist role.
✨Tip Number 2
Prepare for the interview by understanding Chiesi’s AIR portfolio inside out. Familiarise yourself with their products and how they align with customer needs. This will show you’re genuinely interested and ready to hit the ground running!
✨Tip Number 3
Practice your pitch! You’ll need to demonstrate your advanced selling skills, so rehearse how you’d present solutions to potential customers. Make it engaging and tailored to their specific challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Chiesi family and contributing to their mission.
We think you need these skills to ace Account Specialist - Kent & Medway
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about joining our team and making a difference in the lives of our customers.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that aligns with the Account Specialist role. We love seeing how your skills can contribute to our mission at Chiesi!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Chiesi Group
✨Know Your Stuff
Make sure you have a solid understanding of the NHS and its priorities. Brush up on Chiesi’s AIR portfolio and be ready to discuss how it aligns with customer needs. This will show that you’re not just interested in the role, but also invested in the company’s mission.
✨Showcase Your Sales Skills
Prepare to share specific examples of your past sales successes. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Highlight how you’ve met or exceeded targets in previous roles, as this is crucial for the Account Specialist position.
✨Build Rapport
During the interview, focus on demonstrating your strong interpersonal skills. Practice active listening and engage with the interviewer by asking insightful questions about their experiences at Chiesi. This will help you establish a connection and show that you value relationships.
✨Embrace Digital Tools
Familiarise yourself with the latest digital platforms and tools relevant to the role. Be prepared to discuss how you’ve used technology to enhance customer interactions or streamline processes. This will demonstrate your adaptability and readiness to embrace new ways of working.
