At a Glance
- Tasks: Be the go-to person for customers, promoting Chiesi's AIR portfolio and building strong partnerships.
- Company: Join a leading healthcare company focused on improving patient outcomes.
- Benefits: Enjoy competitive salary, bonuses, flexible working, and generous leave policies.
- Other info: Opportunities for professional development and community volunteering.
- Why this job: Make a real difference in healthcare while developing your career in a supportive environment.
- Qualifications: Strong NHS knowledge, sales experience, and excellent communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
Who we are looking for
We are looking for a customer‑focused and commercially driven Account Specialist passionate about improving patient outcomes through strong partnerships and collaborative working.
You will have a good understanding of the NHS and customer priorities, be able to build trusted relationships across primary care, and communicate scientific and clinical information with confidence.
- This is what you will do
- Act as the primary point of contact for customers within your territory.
- Promote Chiesi's AIR portfolio in line with national and local priorities.
- Build and maintain strong partnerships with GPs, Practice Nurses, Practice‑Based Pharmacists, Healthcare Assistants and other key stakeholders.
- Develop and implement customer account plans across Primary Care Networks (PCNs), practice clusters and individual practices.
- Identify opportunities to support customers through education, medical support, co‑created projects and value‑add initiatives.
- Understand customer challenges and work collaboratively to develop tailored solutions.
- Utilise both digital and face‑to‑face engagement channels to maximise customer impact.
- Gather customer insights and act as the Voice of the Customer within Chiesi.
- Support Chiesi's sustainability agenda and B Corp commitments through partnership working and shared objectives.
- You will be responsible for
- Delivering sales, customer satisfaction, project delivery and other agreed KPIs.
- Increasing company revenues through the effective promotion of Chiesi's AIR portfolio.
- Implementing national marketing strategies within your local territory.
- Developing and maintaining strategic customer account plans.
- Building long‑term customer relationships that position Chiesi as a trusted respiratory partner.
- Tailoring portfolio discussions and solutions to align with customer priorities and local healthcare needs.
- Identifying and progressing business opportunities that support customer and organisational objectives.
- Ensuring customer feedback is understood and acted upon appropriately.
- Demonstrating full commitment to Health, Safety and Environment (HSE) standards and requirements.
- Adhering to the ABPI Code of Practice and all company policies, procedures and values.
- You will need to have
- A strong understanding of the NHS and its priorities.
- A proven track record of delivering sales results against agreed targets.
- Excellent communication, presentation and relationship‑building skills.
- Strong account planning and business planning capabilities.
- The ability to analyse, interpret and utilise data to inform customer plans and business decisions.
- Robust clinical and market knowledge.
- Strong project management and organisational skills.
- Excellent interpersonal skills, with the ability to develop long‑term customer relationships.
- Strong decision‑making and problem‑solving abilities.
- Good IT skills.
- A full UK driving licence with no more than six penalty points.
- An ABPI qualification or willingness to work towards achieving this.
- We would prefer for you to have
- Experience working within the pharmaceutical or healthcare industry.
- Knowledge of respiratory disease areas and therapies.
- Experience working with Primary Care Networks, GP practices and practice clusters.
- An understanding of customer account management techniques.
- Experience delivering customer‑focused projects or service improvement initiatives.
- Confidence using digital engagement channels and virtual platforms.
- Experience interpreting healthcare market and customer data.
- A strong understanding of sustainability and partnership working within healthcare.
- A passion for creating positive customer experiences and delivering tailored solutions.
Benefits
- Competitive salary
- Annual performance related bonus
- 25 days leave plus 2 additional paid well‑being days
- Group personal pension scheme with flexible contributions
- Private medical insurance
- Private dental insurance
- Group life assurance
- Employee assistance programme
- Salary sacrifice and employee discount schemes
- Annual high‑performance incentive awards
- Enhanced maternity, paternity and adoption policies
- Paid carers leave
- Professional development opportunities
- Flexible smart working policy
- Two dedicated volunteering days per year
- Location
Manchester, GB – Respiratory Sales & Marketing; coverage includes Thames Valley (Oxfordshire, Buckinghamshire, Berkshire, Northamptonshire).
#J-18808-Ljbffr
Contact Details:
Chiesi Farmaceutici S.p.A. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Account Specialist - Thames Valley in Manchester
✨Unlock Networking Opportunities
Dive into industry-specific events like pharmaceutical conferences and seminars, where you can meet hiring managers from companies like Chiesi Farmaceutici S.p.A.. These are goldmines for making connections and learning about job openings before they hit the mainstream job boards.
✨Join Relevant Professional Bodies
Get involved with organisations such as the Royal Pharmaceutical Society or your local pharmaceutical professionals' network. Being an active member can boost your credibility and may even lead to job referrals in top organisations like Chiesi Farmaceutici S.p.A..
✨Leverage Internships for Full-time Roles
If you can, consider pursuing internships in the pharmaceutical industry, especially with companies like Chiesi Farmaceutici S.p.A.. These opportunities often pave the way for full-time positions and allow you to demonstrate your capabilities firsthand.
✨Tailor Your Approach
When you're applying for roles, don't rush it! Take the time to customise your applications for specific positions, showcasing relevant skills and experiences that align with what Chiesi Farmaceutici S.p.A. is looking for. A tailored application can really make you stand out!
We think you need these skills to ace Account Specialist - Thames Valley in Manchester
Some tips for your application 🫡
Showcase Your Relevant Experience:When applying for a role in the pharmaceutical industry, it's crucial to highlight any relevant experience you have. Whether that's internships, lab work, or even related coursework, make sure to weave this into your CV and cover letter. We want to see how your background aligns with the role you're applying for at Chiesi Farmaceutici S.p.A.!
Emphasise Your Understanding of Regulations:The pharmaceutical industry is heavily regulated, so it's important to indicate your familiarity with industry standards and regulations. In your cover letter, mention any training or certifications you've received that are relevant, or discuss projects where you’ve navigated compliance. This will show Chiesi Farmaceutici S.p.A. that you're not just a fit for the job but also a safety-conscious candidate!
Tailor Your CV to Be Result-Driven:Craft your CV to highlight quantifiable achievements, especially if you have previous roles in pharmaceuticals or related fields. Use metrics to demonstrate your impact, such as improved processing times or successful project completions while working on trials. This analytical approach will resonate well with hiring managers at Chiesi Farmaceutici S.p.A.!
Convey Your Passion for the Industry:In your cover letter, express why you are passionate about working in the pharmaceutical sector. Whether it’s your desire to contribute to groundbreaking drug research or improve patient outcomes, let it shine through! At Chiesi Farmaceutici S.p.A., we value candidates who are truly enthusiastic about their work—you might just stand out from the crowd.
How to prepare for a job interview at Chiesi Farmaceutici S.p.A.
✨Understand the Science
Make sure you brush up on key pharmaceutical concepts and recent developments in the industry. You might get asked some technical questions during the interview at Chiesi Farmaceutici S.p.A. that show your grasp of drug development processes or regulatory requirements, so be ready to discuss them clearly.
✨Showcase Relevant Experience
If you have any hands-on experience or internships in a laboratory setting, be sure to highlight these in your responses. Think about the projects you worked on, the methodologies you used, and the impact you made. It's all about telling a story that connects your background to the role you're applying for.
✨Know Their Products
Take some time to familiarise yourself with Chiesi Farmaceutici S.p.A.’s product range and recent breakthroughs. Understanding their portfolio not only shows your enthusiasm for the role but also allows you to ask insightful questions that demonstrate your interest in actively contributing to their projects.
✨Be Ready for Regulatory Scenarios
In a full-time pharmaceutical role, understanding the regulatory landscape is crucial. Prepare for situational questions that may test your problem-solving skills concerning compliance and safety standards. You could be asked how you'd handle a hypothetical issue regarding a drug’s market release, so think through your approach.
