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For Companies At a Glance
- Tasks: Be the go-to person for customers, creating tailored solutions and promoting Chiesi's AIR portfolio.
- Company: Join a top employer committed to sustainability and innovation in healthcare.
- Benefits: Enjoy competitive salary, bonuses, flexible working, and generous leave policies.
- Why this job: Make a real impact in healthcare while developing your career in a supportive environment.
- Qualifications: Sales experience, strong interpersonal skills, and a passion for healthcare.
- Other info: Dynamic role with opportunities for personal growth and community involvement.
The predicted salary is between 36000 - 60000 £ per year.
Department: Respiratory Sales & Marketing
Business Area: Sales
Job Type: Direct Employee
Contract Type: Permanent
Location: South East London, GB
About us
Chiesi is an international research-focused biopharmaceutical group with 90 years' experience, operating in more than 30 countries, with its Headquarter in Parma, Italy. More than 8,000 employees across the group are united by a singular purpose: promoting a healthier world for our people, patients, and the planet. This is what drives us as we research, develop, and market innovative drugs across our main therapeutic areas.
At Chiesi we are thinking generations ahead, driving sustainable innovation with purpose. This fosters a culture of reliability, transparency, and ethical behaviour at every level. As a Benefit Corporation and a certified B Corp, we have embedded sustainability in our bylaws and continuously measure our impact.
Diversity and inclusion are at the heart of who we are. We believe our differences make us stronger. We are a vibrant ecosystem of passionate, talented individuals united by strong values, each bringing unique perspectives that help us to continuously challenge the status quo for the better.
Chiesi UK is the number one affiliate of the Chiesi Group and works on important therapy areas, such as neonatology, organ transplantation and rare diseases, alongside our treatments for respiratory conditions. We are proud to be a B CorpTM company, committed to using business as a force for good and always pursuing high social and environmental standards, to ensure the best outcomes for our people, patients and communities.
Our shared values of integrity, trust and innovation help us build authentic and transparent relationships, with the focus always remaining on the patient. Further, we pride ourselves on inclusivity and appreciate everyone's unique talents, always encouraging people to share their perspectives and ideas.
Who we are looking for
We have an exciting opportunity for an Account Specialist to join our AIR Field Sales team, covering South East London. At Chiesi it is our people who are at the heart of what we do and achieve. A proud family business we are a Top Employer and a Great Place to Work in the UK.
We provide an excellent benefits package, including:
- sales target related bonus
- 25 days leave plus two additional paid well-being days
- group personal pension scheme with flexible contributions
- private medical insurance
- group life assurance
- employee assistance programme
- salary sacrifice and employee discount schemes
- annual high-performance incentive awards
- enhanced maternity, paternity and adoption policies
- paid carers leave
- two dedicated volunteering days per year
We are committed to an inclusive recruitment process and will provide reasonable adjustments upon request.
If this sounds like the next step in your journey, we'd love to hear from you!
This is what you will do
- Act as single point of contact for the customer, working in partnership to facilitate the creation of solutions that meet the needs of our customers and Chiesi.
- The AS will be required to increase company revenues through promotion of Chiesi's AIR Portfolio, in accordance with the UK marketing plan and locally developed customer plans.
- Key Customers & Target Accounts: GPs, Practice Based Nurses, Practiced Based Pharmacy, Health Care Assistant and other relevant decision makers.
- GP Practices, Primary Care Networks/Practice Clusters.
- You will be responsible for Chiesi's single point of contact for the customer, guiding them to key functions within Chiesi e.g. education, medical support, co-creation partnerships, value add opportunities.
- Chiesi's Ambassador for Voice of the Customer (listen, learn and act by responding to customer needs and feedback).
- To successfully promote Chiesi AIR portfolio, in collaboration with our customers.
- To implement the UK marketing strategies.
- Development of account plans for target PCNs, practice clusters and individual practices.
- Development of customer partnerships, enabling Chiesi to be a respiratory partner of choice.
- Pioneer both digital and face to face interactions, embracing new technology and platforms by utilising customer insights.
- Empathising with our customers and recognising their challenges and work to support appropriate co-created solutions.
- Tailoring the Chiesi AIR portfolio to the customer agenda.
- Deliver KPIs, including (but not limited to) Sales, NPS, Project Delivery, Customer Satisfaction.
- Adhere to the ABPI Code of Practice and Chiesi's policies, procedures and Company Values.
- Contribute and support the UK Affiliate in pursuit of its B Corp credentials.
You will need to have
- Strong understanding of the NHS and customer priorities.
- Track record of delivering consistent sales results in accordance with set targets.
- Advanced selling skills and presentation skills.
- Robust clinical and market knowledge.
- Effective planning skills, through Key Account Management techniques.
- Business planning skills, including the ability to produce business proposals/cases as required.
- Strong interpersonal skills with an ability to develop long term relationships across key customer groups.
- Critical reasoning skills: capable of interpreting and subsequently using available data sources to enhance the effectiveness of customer planning.
- Robust IT skills.
- Full UK driving licence (with no more than 6 penalty points for new entrants).
- ABPI examination or working towards.
Key Competencies and Skills
- Project Management and Account Planning.
- Strong interpersonal skills at all levels both externally and internally.
- Analytical skills.
- Affinity for digital media.
- High levels of empathy.
- Excellent In Call Quality.
- High Level of Disease and Product Knowledge.
Location: Field based - South East London
What we offer
No matter where your path starts at Chiesi, it leads to inspiring possibilities. Your future is our focus, and we are committed to nurturing your development in our dynamic, friendly environment with access to resources and training every step of the way.
We provide top-class benefits, including comprehensive healthcare programs, work-life balance initiatives. Our salary package is competitive, comprising a basic salary, performance bonuses, and benefits benchmarked against the external market. Additionally, we offer flexible working arrangements, all designed to help you thrive.
Chiesi is an equal opportunity employer committed to hiring a diverse workforce at all levels of our business.
Account Specialist - South East London employer: Chiesi Farmaceutici S.p.A.
Contact Detail:
Chiesi Farmaceutici S.p.A. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Specialist - South East London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Account Specialist gig.
✨Tip Number 2
Prepare for those interviews! Research Chiesi and their AIR portfolio inside out. Know their values and how you can contribute to their mission. Practice common interview questions and have your own ready to show your interest.
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way. It shows you're keen and professional. Plus, it keeps you on their radar as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Chiesi family. Let’s get you that job!
We think you need these skills to ace Account Specialist - South East London
Some tips for your application 🫡
Know Your Audience: Before you start writing, take a moment to understand who you're addressing. Research Chiesi and their values, especially their commitment to sustainability and inclusivity. Tailor your application to reflect how your skills and experiences align with their mission.
Be Authentic: Let your personality shine through! We want to see the real you in your application. Share your unique experiences and perspectives that make you a great fit for the Account Specialist role. Remember, it's about building authentic relationships!
Highlight Relevant Experience: Make sure to showcase your track record in sales and account management. Use specific examples that demonstrate your understanding of the NHS and your ability to meet targets. This will help us see how you can contribute to our team right from the get-go.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, it shows us you’re genuinely interested in joining our team at Chiesi!
How to prepare for a job interview at Chiesi Farmaceutici S.p.A.
✨Know Your Stuff
Make sure you have a solid understanding of Chiesi's AIR portfolio and the respiratory market. Brush up on the latest trends and challenges in the NHS, as well as how Chiesi's products can meet customer needs. This will show your genuine interest and expertise during the interview.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you've consistently met or exceeded targets. Use specific examples that highlight your advanced selling skills and ability to build long-term relationships with customers. This is your chance to demonstrate that you're the right fit for the Account Specialist role.
✨Emphasise Empathy and Collaboration
Chiesi values empathy and collaboration, so be ready to share examples of how you've worked with customers to co-create solutions. Highlight any experiences where you've listened to customer feedback and adapted your approach accordingly. This will resonate well with their focus on the 'Voice of the Customer'.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about Chiesi's future plans, their approach to sustainability, or how they support employee development. Asking insightful questions shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
