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- Tasks: Engage customers, drive sales, and maintain store presentation while providing amazing service.
- Company: Join a fashion-forward team at White House Black Market, dedicated to empowering women through style.
- Benefits: Enjoy flexible hours, employee discounts, and access to an employee assistance programme.
- Why this job: Be part of a vibrant culture that values teamwork, personal growth, and customer satisfaction.
- Qualifications: Must be 18+, with excellent communication skills and a passion for fashion.
- Other info: Opportunities available across multiple locations; apply anytime!
Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.
POSITION OBJECTIVE: The Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
- Drive for Results: Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. Maintains knowledge of current sales and promotions; maintains pricing and visual standards. Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management. Participates in visual directives including monthly store sets and zone maintenance.
- Customer Experience: Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience. Ensures prompt resolution of customer concerns. Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations. Reinforces buying decisions at the checkout and achieves add on goals including gift card sales. Signs up clients for reward program. Builds and maintains a solid customer following through clienteling and wardrobing. Knows current product fit and style assortment offerings in store and online. Maintains consistent client communication through utilization of customer book.
- Operational Excellence: Supports replenishment activities that keep the store full and abundant. Assists with locate fulfillment. Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed. Assists with boutique cleanliness and organization.
- Teamwork and Growth: Promotes an inclusive, collaborative approach to problem solving. Seeks personal developmental opportunities and readily solicits feedback.
QUALIFICATIONS:
- High School diploma or equivalent
- Retail or sales experience preferred
- Must be 18 years of age or older
- Excellent communication skills
- Excellent customer service skills
- Able to learn or adapt to technology provided by the company
- Strong organizational skills and ability to multi-task in a fast-paced environment
- Able to communicate with customers, Associates, and Management
- Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.
PHYSICAL REQUIREMENTS:
- Constant Walking/Standing - 67-100% of 8-hour shift
- Occasional Lifting up to 50 lbs. - 1-33% of 8-hour shift
- Frequent Climbing - 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.
Starting at $15.50/hour or city/local minimum wage as applicable. Our part-time associates are eligible to participate in the Company's employee assistance program and employee discount program. Please visit our Careers page at jobs.chicos.com for more information regarding our benefits.
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
Sales Associate - White House Black Market employer: Chico's
Contact Detail:
Chico's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - White House Black Market
✨Tip Number 1
Familiarise yourself with the brand's values and customer service principles, especially the Most Amazing Personal Service (MAPS) standards. This will help you demonstrate your alignment with their culture during any interviews or conversations.
✨Tip Number 2
Showcase your knowledge of current fashion trends and the specific product offerings at White House Black Market. Being able to discuss their latest collections or promotions can set you apart as a candidate who is genuinely interested in the role.
✨Tip Number 3
Prepare to discuss your previous retail or sales experiences, focusing on how you've successfully driven sales or enhanced customer experiences. Use specific examples that highlight your skills in communication and problem-solving.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews or discussions with management.
We think you need these skills to ace Sales Associate - White House Black Market
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Sales Associate position. Tailor your application to highlight relevant experiences that align with these requirements.
Showcase Customer Service Skills: Emphasise your customer service experience in your CV and cover letter. Provide specific examples of how you've successfully resolved customer concerns or enhanced their shopping experience in previous roles.
Highlight Teamwork and Collaboration: Mention any experiences where you worked as part of a team, especially in retail or sales environments. This will demonstrate your ability to contribute to a collaborative workplace, which is important for this role.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for fashion and customer service. Use it to explain why you want to work at White House Black Market and how you can contribute to their team.
How to prepare for a job interview at Chico's
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for fashion and how it relates to the role. Share any personal experiences or insights that demonstrate your understanding of current trends and styles, as this will resonate well with the team.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight situations where you resolved customer concerns or went above and beyond to ensure a positive experience, as this aligns with the company's values.
✨Know the Brand Inside Out
Research White House Black Market thoroughly before the interview. Familiarise yourself with their product offerings, sales promotions, and overall brand ethos. This knowledge will help you answer questions confidently and show your commitment to the role.
✨Emphasise Teamwork and Collaboration
Be ready to discuss your experiences working in a team environment. Share how you’ve contributed to team success and how you handle challenges collaboratively, as teamwork is a key aspect of the role.
