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For Companies At a Glance
- Tasks: Engage customers, drive sales, and maintain store presentation.
- Company: Chico's is a vibrant brand empowering women through fashion.
- Benefits: Flexible hours, inclusive culture, and opportunities for growth.
- Why this job: Join a fun team that values individuality and customer connection.
- Qualifications: Must be 18+, with strong communication and customer service skills.
- Other info: Open to applications anytime; we value diverse talent.
The predicted salary is between 24000 - 36000 £ per year.
Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.
POSITION OBJECTIVE: The Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great customer experience and maximum profitability.
We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
- Drive for Results: Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. Maintains knowledge of current sales and promotions; maintains pricing and visual standards. Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management. Participates in visual directives including monthly store sets and zone maintenance.
- Customer Experience: Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience. Ensures prompt resolution of customer concerns. Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations. Reinforces buying decisions at the checkout and achieves add on goals including gift card sales. Signs up clients for reward program. Builds and maintains a solid customer following through clienteling and wardrobing. Knows current product fit and style assortment offerings in store and online. Maintains consistent client communication through utilization of customer book.
- Operational Excellence: Supports replenishment activities that keep the store full and abundant. Assists with locate fulfillment. Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed. Assists with boutique cleanliness and organization.
- Teamwork and Growth: Promotes an inclusive, collaborative approach to problem solving. Seeks personal developmental opportunities and readily solicits feedback.
QUALIFICATIONS:
- High School diploma or equivalent
- Retail or sales experience preferred
- Must be 18 years of age or older
- Excellent communication skills
- Excellent customer service skills
- Able to learn or adapt to technology provided by the company
- Strong organizational skills and ability to multi-task in a fast-paced environment
- Able to communicate with customers, Associates, and Management
- Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
PHYSICAL REQUIREMENTS:
- Constant Walking/Standing- 67-100% of 8-hour shift
- Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
- Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
Sales Associate - Chico\'s employer: Chico's
Contact Detail:
Chico's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Chico\'s
✨Tip Number 1
Familiarise yourself with the brand's values and customer service principles. Understanding Chico's approach to customer experience will help you align your responses during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Showcase your sales techniques by preparing examples of how you've successfully met sales goals in previous roles. Be ready to discuss specific strategies you used to engage customers and drive sales, as this is crucial for the Sales Associate position.
✨Tip Number 3
Highlight your ability to work in a fast-paced environment. Prepare to share experiences where you managed multiple tasks effectively, as this role requires strong organisational skills and the ability to adapt quickly.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview and understanding what it takes to succeed at Chico's.
We think you need these skills to ace Sales Associate - Chico\'s
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail or sales experience. Emphasise skills that align with the job description, such as customer service, communication, and teamwork.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and customer service. Mention specific examples of how you've provided excellent customer experiences in the past.
Showcase Your Knowledge: Demonstrate your understanding of Chico's brand and values in your application. Mention any familiarity with their products or customer service philosophy to show you're a good fit.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Chico's
✨Showcase Your Customer Service Skills
As a Sales Associate, your ability to provide excellent customer service is crucial. Prepare examples of how you've successfully resolved customer issues or enhanced their shopping experience in the past.
✨Demonstrate Product Knowledge
Familiarise yourself with the current product offerings and promotions at Chico's. Being able to discuss specific items and how they meet customer needs will show your enthusiasm and preparedness.
✨Emphasise Teamwork and Collaboration
Chico's values a collaborative approach. Be ready to share experiences where you worked effectively within a team, highlighting your ability to contribute positively to a group dynamic.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and adaptability. Think of scenarios where you had to think on your feet or adapt to changing circumstances, especially in a retail environment.
