At a Glance
- Tasks: Welcome guests, deliver exceptional hospitality, and create a great vibe with your team.
- Company: Join the award-winning Fleur de Lys pub in a stunning location.
- Benefits: Competitive pay, team discounts, birthday vouchers, and opportunities for growth.
- Other info: Enjoy structured training, regular days off, and fun team outings.
- Why this job: Be part of a passionate team that values great food and genuine hospitality.
- Qualifications: Experience in hospitality and a love for food and people.
The predicted salary is between 13.5 - 13.5 £ per hour.
Location:
Job Type: full-time or part-time
Salary: £8.20 - £13.50 per hour
Join the Chickpea Group Team! We’re on the hunt for experienced, motivated Front of House Assistants to join our brilliant team at The Fleur de Lys, named “Best Country Pub” in Dorset 2026, sits inside the Cranborne Chase Area of Outstanding Natural Beauty. With 9 bedrooms, the 17th-century building keeps its low ceilings and open fires, and the kitchen leans into Dorset ingredients across our pub bangers, a la carte dishes and nole pizza.
If you love great food, proper drinks, and looking after people like they’re guests in your own home then you’ll fit right in. We’re all about doing things properly, paying attention to the little details, and delivering genuinely great hospitality every single time.
Perks of Working with Us:
- A fair share of variable TRONC
- 50% team discount across all our places
- Monthly team rewards — we love celebrating wins
- £100 birthday voucher — because your day matters
- Employer pension contributions
- Proper life-work balance with regular days off
- Structured (but relaxed) training — service-based knowledge is key
- Real opportunities to grow — we promote from within
- Uniform provided
- Supplier trips & team days out
What You’ll Be Doing:
- Welcoming guests with warmth, energy, and a big smile
- Delivering exceptional hospitality from start to finish
- Handling bookings, questions, and guest requests like a pro
- Working closely with your team members to create a great vibe
- Making sure every guest leaves happy (and keen to come back)
What We’re Looking For:
- Experience in a busy front of house or hospitality role
- A genuine love for food, drink, and people
- Someone who takes pride in getting things spot on
- Positive, reliable, and ready to get stuck in
- A natural team player with great energy
Front Of House Assistant employer: Chickpea
At The Grosvenor Arms, part of the Chickpea family, we pride ourselves on creating a warm and respectful work environment where every team member is valued. With a strong focus on employee growth, we offer tailored training programmes, clear promotion pathways, and a supportive culture that celebrates achievements together. Enjoy flexible working patterns, competitive pay, and unique perks like 50% off food at our pubs, making us an exceptional employer in the heart of Hindon.
StudySmarter Expert Advice🤫
We think this is how you could land Front Of House Assistant
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Chickpea. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Chickpea
Don't be shy about reaching out to Chickpea directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front Of House Assistant
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Chickpea and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Chickpea
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
