At a Glance
- Tasks: Welcome guests with warmth and deliver exceptional hospitality every time.
- Company: Join a characterful 17th-century pub with a dedicated team.
- Benefits: Flexible hours, shared service charge, 50% off food, and birthday vouchers.
- Other info: Opportunities for training, team trips, and 24/7 wellbeing support.
- Why this job: Be part of a team that values great hospitality and genuine care.
- Qualifications: Experience in hospitality and a passion for food and drink.
The predicted salary is between 20250 - 24750 £ per year.
Senior Front of House – The Dog and Gun, Netheravon
The Dog & Gunis a restored 17th-century coaching inn in Netheravon. We're restored it, stripping things back to the exposed brick and flint.
It's a proper pub.
Casual, characterful, and relaxed in the way that only a place which is four-hundred-year-oldcan be.
Seasonal food, decent booze, Nole pizza with Wiltshire-sourced toppingsand a dedicated team.
We're looking forexperienced people to join our Front of House team.
If you love great food, proper drinks, and looking after people like they’reguests in your own home then you'll fit right in.
We're all about doing thingsproperly, paying attention to the little details, and delivering genuinelygreat hospitality every single time.
About Chickpea
We'refounder-ownedand seven years in. Today, we run ten pubs across the South West, butthe ideahasn'tchanged much since day one. Great pubs are builtbygreat people.
Ourplacesare a reflection ofthe teams who work in them.
From thekitchen to the bar, we believe exceptional hospitality comes from people whogenuinelycare about the industry and the guests in front of them.
We want everyguest to feel as thoughthey'vebeen welcomed into someone's home.
That means getting thesmall thingsright, paying attention to thedetail, and looking after people properly.
It's a simpleidea, butit'sthe thread that runs through everything we do.
Why Chickpea?
We offer flexible workingpatterns that fit around your life, not the other way round.
Every penny of service charge isshared across the whole team - chefs, front-of-house and housekeeping included - with complete transparency throughyour own Grateful account.
If you work a six-hour shift, you eat from the menu . Away from work, you'llenjoy
50% offfood at any of our pubs for you and up to five guests.
We close on Christmas Day.
Each year, we bring everyonetogether for the
Annual Chickpea Awards Bash to celebrate the people whomake the business what it is.
On yourbirthday, you'llreceive a
£100 voucher to spend at any of ourpubs. There are also monthly rewards and giveaways , including the chanceto win a night away at one of ourplaces. We recognise longservice too.
Throughout the year, we organise team trips and away days , from visits to local suppliers to tripsabroad.
If you'reambitiousand want to develop, we'llbuild a training programme around you .
Whether that's WSET qualifications, apprenticeships, leadership development orbroadening your skills across the business, the opportunities are there forthose who want them.
We'recommitted to helpingpeople build long and rewarding careers in hospitality.
And because lifeisn'talways straightforward, you'llalso have accessto confidential 24/7 support for your mental, physicalandfinancial wellbeing. Whenever you need someone to talk to, help is there.
- What You’ll Be Doing
- Welcoming guests with warmth, energy, and a big smile
- Delivering exceptional hospitalityfrom start to finish
- Handling bookings, questions, andguest requests like a pro
- Working closely with your team membersto create a great vibe
- Making sure every guest leaves happy(and keen to come back)
- What We’re Looking For
- Experience in a busy front of house orhospitality role
- A genuine love for food, drink, andpeople
- Someone who takes pride in gettingthings spot on
- Positive, reliable, and ready to getstuck in
- A natural team player with greatenergy
- #J-18808-Ljbffr
Senior Front of House employer: Chickpea Group
At The Dog & Gun, we pride ourselves on being an exceptional employer that values our team as much as our guests. Located in the charming setting of Netheravon, we offer a relaxed and characterful work environment where great hospitality is at the heart of everything we do. With flexible working patterns, shared service charges, and a commitment to employee growth through tailored training programmes, we ensure that every member of our Front of House team feels valued and supported in their career journey.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Front of House
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Chickpea Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Chickpea Group
Don't be shy about reaching out to Chickpea Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Senior Front of House
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Chickpea Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Chickpea Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
