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- Tasks: Handle bike repairs, maintenance, and customer queries in a dynamic workshop.
- Company: Join Chicken CycleKit, a leading name in the cycling industry with over 100 years of experience.
- Benefits: Enjoy 22 days annual leave, pension contributions, and a generous staff purchase scheme.
- Why this job: Be part of a passionate team and make a real impact in the cycling community.
- Qualifications: Knowledge of cycle equipment and Cytech qualifications preferred; communication skills are key.
- Other info: No weekend work and great career progression opportunities await you!
The predicted salary is between 24000 - 36000 £ per year.
At Chicken CycleKit we continue to grow and, with 100 plus years behind us, we are still leading the market in all two-wheeled solutions from novice cyclist to professional racer. As we increase and develop our portfolio of world-renowned and in-house brands through expanding our dealer network, we are creating a company that is forward-thinking, agile, passionate and focused on providing the best customer service and selling a wide-ranging portfolio of premium cycles and accessories.
Location: Leighton Buzzard, Bedfordshire
Salary: Dependant on experience
Job type: Full-time (based at our warehouse)
Key Responsibilities:
- Handling returns, booking in jobs, special orders and customer queries
- Carry out maintenance, repairs, servicing & warranty assessments
- Bike Building and assembly of our Basso, Cinelli & Wilier ranges
- Providing excellent levels of customer service
- Maintain a clean safe and organised workshop environment
- Complete daily and weekly duties, ensuring the smooth running of the workshop
Benefits:
- 22 days annual leave (increasing with length of service) + 8 days public holiday
- Pension contribution
- Generous staff purchase scheme
- No weekend working
- Career progression with a fast growing company
Skills / Experience Required:
- Extensive knowledge of cycle equipment as you will be building bikes, identifying faults and deciding what kind of repairs or maintenance are needed
- Cytech Level 2 or equivalent but a minimum of Level 1 will be considered
- Be thorough and pay attention to detail
- Excellent communication skills both with customers, suppliers and working colleagues
- Be able to work as part of a dynamic workshop team
- Self-motivated with a drive to achieve high standards
- Have a basic computer literacy
Warranty & Service Technician in Leighton Buzzard employer: Chicken CycleKit
Contact Detail:
Chicken CycleKit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty & Service Technician in Leighton Buzzard
✨Tip Number 1
Get to know the company! Research Chicken CycleKit and their products. When you walk into that interview, drop some knowledge about their brands like Basso or Cinelli. It shows you're genuinely interested and not just another candidate.
✨Tip Number 2
Practice your bike-building skills! If you can demonstrate your expertise in assembling bikes during the interview, it’ll give you a leg up. Bring along examples of your previous work or even photos to showcase your skills.
✨Tip Number 3
Show off your customer service chops! Be ready to share stories about how you've handled tricky customer queries or resolved issues. This role is all about providing excellent service, so let them know you’ve got what it takes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Warranty & Service Technician in Leighton Buzzard
Some tips for your application 🫡
Show Your Passion for Cycling: When you're writing your application, let your love for cycling shine through! We want to see that you’re not just applying for a job, but that you genuinely care about bikes and the cycling community.
Highlight Relevant Experience: Make sure to mention any previous experience you have with bike maintenance or customer service. We’re looking for someone who can hit the ground running, so don’t be shy about showcasing your skills!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’d be a great fit for the Warranty & Service Technician role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Chicken CycleKit
✨Know Your Bikes
Make sure you brush up on your knowledge of different bike brands and models, especially Basso, Cinelli, and Wilier. Being able to discuss specific features or common issues will show that you're not just a technician but a passionate cyclist too.
✨Show Off Your Skills
Prepare to demonstrate your technical skills during the interview. If possible, bring along examples of previous work or even photos of bikes you've built or repaired. This will give the interviewers a clear idea of your capabilities.
✨Customer Service Matters
Since excellent customer service is key for this role, think of examples where you've gone above and beyond for a customer. Be ready to share these stories to highlight your communication skills and dedication to customer satisfaction.
✨Team Player Vibes
This position requires working in a dynamic workshop team, so be prepared to discuss how you collaborate with others. Share experiences where teamwork led to successful outcomes, showing that you can contribute positively to their workshop environment.
