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- Tasks: Engage with customers via email, phone, and online to provide top-notch service.
- Company: Join Chicken CycleKit, a century-old leader in cycling solutions for all levels.
- Benefits: Enjoy 24 days annual leave, career progression, and a pension contribution.
- Why this job: Be part of a passionate team focused on customer satisfaction and growth.
- Qualifications: Must have a positive attitude, cycling knowledge, and proficiency in Microsoft Office.
- Other info: This is an office-based role near Leighton Buzzard; ideal for cycling enthusiasts.
The predicted salary is between 28000 - 39200 £ per year.
Salary Range: 26-30K Dependent on experience/Qualification
Job Description
Experience Cycle Mechanic required to assist our workshop manager in our busy workshop. We are Mike Vaughan Cycles, stockists of Trek and Specialized bicycles, a small family business which has been trading in Kenilworth for over 64 years.
Position is full time, 40 hours per week, including Saturday; we are closed on Sunday and Monday.
- Company pension scheme
- Employee discount after a probationary period
28 days holiday, + bank holidays.
Job Type: Full-time
Pay: £26,000.00-£30,000.00 per year
Applications by email with CV to nicky@mikevaughan.co.uk
Skills/Experience Required
Ideal candidate would have a passion for cycling, be computer literate, possess general cycle maintenance skills (level 1 or 2 Cytech qualification or equivalent), and be happy to repair, service and PDI and build bikes, assist customers in understanding the benefits of cycle maintenance and servicing, and be able to work as part of a team. Further training to advance skills will be available for the right candidate.
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Customer Service Administrator employer: Chicken CycleKit
Contact Detail:
Chicken CycleKit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Familiarise yourself with the cycling and fitness industry. Understanding the products and trends will not only help you in conversations but also show your passion for the role, which is crucial for a Customer Service Administrator.
✨Tip Number 2
Network with professionals in the cycling community. Attend local cycling events or join online forums to connect with others who share your interests. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Demonstrate your customer service skills in real-time. Consider volunteering or taking part in customer-facing roles, even if they're temporary. This experience will enhance your ability to handle customer inquiries effectively.
✨Tip Number 4
Research Chicken CycleKit's products and services thoroughly. Being knowledgeable about their offerings will allow you to engage more meaningfully during interviews and show that you're genuinely interested in contributing to their success.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any background in the cycling or fitness industry. Emphasise skills like account management and your ability to work collaboratively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for cycling and your understanding of the products. Mention specific examples of how you've provided excellent customer service in the past.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as proficiency in Microsoft Office, relationship management, and your entrepreneurial mindset. Use keywords from the job listing to make your application stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Chicken CycleKit
✨Show Your Passion for Cycling
Make sure to express your enthusiasm for cycling and the fitness industry during the interview. Share personal experiences or stories that highlight your connection to the sport, as this will resonate well with the interviewers at Chicken CycleKit.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight specific situations where you resolved issues or went above and beyond to ensure customer satisfaction, as this is crucial for the Customer Service Administrator position.
✨Familiarise Yourself with Their Products
Research Chicken CycleKit's range of products and services before the interview. Being knowledgeable about their offerings will show your genuine interest in the company and help you answer questions more effectively.
✨Highlight Your Teamwork Abilities
Since the role involves collaborating with Area Sales Managers, be ready to discuss your experience working in teams. Provide examples of how you've successfully worked with others to achieve common goals, showcasing your ability to contribute positively to the company's objectives.