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- Tasks: Lead a dynamic team in a fast-paced restaurant environment.
- Company: Join the first Owner/Operator-led Chick-fil-A in Leeds City Centre.
- Benefits: Enjoy competitive pay, free lunch on shift, and Sundays off.
- Why this job: Be part of a new concept and shape a vibrant team culture.
- Qualifications: Experience in hospitality with proven leadership skills required.
- Other info: Must be available for flexible shifts, including weekends.
Shift Leader – Chick-fil-A
Pay: £13.50 – £14.50 per hour (DOE) + benefits
Location: Leeds City Centre (commutable)
Contract: Full-time, Permanent
Start Date: Must be ready to start early October
Why join us
- Be part of a ground-breaking new restaurant concept
- Help shape and lead a brand-new team with significant growth ahead
- Work directly with the Owner/Operator and leadership team to shape the vision and day-to-day operation
- Closed on Sundays
- Competitive package, including free lunch when on shift
About the role
We are opening the first Owner/Operator-led Chick-fil-A restaurant in the heart of Leeds later this year and seeking a passionate, experienced Shift Leader to help make us a local favourite from day one. You’ll set standards, lead from the front, and build a great culture in a fast-paced, fun, high-ambition environment.
You must be available for weekdays and weekends across mornings, afternoons and evenings.
Responsibilities include:
- Open and/or close the restaurant in line with company procedures
- Lead day-to-day operations across front and back of house
- Plan and run shifts; act as Manager on Duty when required
- Support stock checks, deliveries and production planning
- Supervise, motivate and support Team Members during service
- Support training and inspire a high-performing team
- Ensure the restaurant is clean, welcoming and guest-ready
- Optimise labour deployment
- Deliver fast, friendly, accurate service and coach others to do the same
- Champion health & safety, food hygiene and compliance
- Support the P&L, driving sales while managing cost; hit metrics (sales, traffic, CSAT)
- Collaborate with colleagues and the owner on launch and beyond; embrace feedback and growth
About you
- A people-first leader who motivates, organises and sets culture
- Proven leadership in fast food/restaurant/hospitality
- Track record of driving sales and KPIs
- Hands-on operator and calm under pressure
- Flexible, proactive and willing to go the extra mile
- New-opening experience is a plus
- Ready to have fun along the way
Interested in this Shift Leader role? Please apply with your latest CV.
Shift Leader employer: Chick-fil-A Restaurants
Contact Detail:
Chick-fil-A Restaurants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader
✨Tip Number 1
Familiarise yourself with Chick-fil-A's values and culture. Understanding their commitment to customer service and community involvement will help you align your leadership style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Highlight your experience in fast-paced environments during any informal conversations or networking opportunities. Being able to share specific examples of how you've successfully led teams under pressure can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your approach to training and motivating team members. Chick-fil-A values a strong team culture, so showcasing your ability to inspire and develop others will demonstrate that you're the right fit for the role.
✨Tip Number 4
Be ready to talk about your experience with sales and KPIs. Since driving sales is a key responsibility, having concrete examples of how you've achieved targets in previous roles will show that you can contribute to the restaurant's success.
We think you need these skills to ace Shift Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fast food, restaurant, or hospitality settings. Emphasise any leadership roles you've held and specific achievements related to driving sales and KPIs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your people-first leadership style and how you plan to motivate and inspire a new team at Chick-fil-A.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as operational management, team supervision, and customer service excellence. Use specific examples to demonstrate these skills.
Show Enthusiasm for the Brand: Express your excitement about joining a new restaurant concept and your commitment to making it a local favourite. This can set you apart from other candidates who may not convey the same level of enthusiasm.
How to prepare for a job interview at Chick-fil-A Restaurants
✨Show Your Leadership Skills
As a Shift Leader, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. This will show the interviewers that you can handle the responsibilities of the role.
✨Understand the Company Culture
Familiarise yourself with Chick-fil-A's values and culture. They are looking for someone who aligns with their people-first approach. Be ready to discuss how your personal values align with theirs and how you can contribute to creating a positive work environment.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle pressure. Think about situations you’ve faced in previous roles and how you managed them. This will help you articulate your thought process during the interview.
✨Highlight Your Flexibility
The role requires availability across various shifts, including weekends. Be prepared to discuss your flexibility and willingness to adapt to the needs of the restaurant. This shows that you're committed to supporting the team and the business.