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- Tasks: Create unforgettable Guest experiences and deliver fast, friendly service.
- Company: Join the first Chick-fil-A in Kingston, a renowned hospitality brand.
- Benefits: Competitive pay, free lunch on shift, flexible scheduling, and paid training.
- Why this job: Make a difference in your community while building your future.
- Qualifications: Experience in hospitality is a plus, but not essential; a positive attitude is key.
- Other info: Be part of a founding team with growth potential and a supportive culture.
The predicted salary is between 11 - 14 £ per hour.
Chick-fil-A is coming to Kingston, bringing one of the most recognised hospitality brands from the United States to the local community. We are known for freshly prepared food, friendly service, and a culture that puts people first. We are passionate about creating meaningful career opportunities in hospitality. Whether you are looking for your first role, a part time position, or a long term career, we offer a supportive environment where Team Members can grow, develop leadership skills, and be part of a founding team from the ground up. Community matters to us. We are building a restaurant that is rooted in the area it serves, where Team Members feel proud of the impact they have locally and where Guests experience genuine care every time they visit. Our focus on people, excellence, and care guides how we show up for our Guests, our neighbours, and each other every day.
Pay: £12.71 per hour plus benefits (may differ for under 21s)
Location: Kingston upon Thames
Contract: Full Time, Part Time
Start date: Late February
About the role
Imagine a job where you can build your future, make someone’s day, and have fun doing it. That is what it means to be a Chick-fil-A Team Member. You will work closely with an independent Owner/Operator, gain real world skills you will use for life, and be responsible for helping deliver the warm, signature service that makes Chick-fil-A remarkable. This is not just a job; it is an opportunity to make a difference in your community. You must be available to work weekdays and Saturdays, across mornings, afternoons, and evenings.
Why join us
Be part of the opening team for the first Chick-fil-A restaurant in Kingston.
Join a founding team with strong growth and development potential, with paid training from day one.
Work directly with the Owner/Operator and leadership team.
Flexible scheduling, with both Full Time and Part Time roles available.
Closed on Sundays.
Competitive package, including free lunch when on shift.
Responsibilities include
- Create unforgettable Guest moments and experiences.
- Deliver fast, friendly, and accurate service to Guests.
- Serve Guests efficiently at the till using point of sale systems.
- Communicate clearly and courteously with Guests, Team Members, and third parties.
- Maintain a clean, safe, and welcoming front of house environment.
- Maintain, hand over, and close down a clean and safe workstation.
- Champion high standards of hygiene, health, and safety.
- Support opening and closing of the restaurant in line with company procedures.
- Collaborate with colleagues and the Owner/Operator during launch and beyond.
- Adhere to all training standards and operational procedures.
- Demonstrate reliability, punctuality, and consistency on every shift.
- Perform additional duties as required to support business needs.
About you
Experience in fast food, restaurant, or hospitality is a plus, but not essential.
Comfortable interacting with Guests in a busy environment.
Calm under pressure and able to work at pace.
Flexible, proactive, and willing to support the wider team.
Ready to contribute to a positive and welcoming team culture.
Front of House Team Member in Kingston upon Thames employer: Chick-fil-A Kingston
Contact Detail:
Chick-fil-A Kingston Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member in Kingston upon Thames
✨Tip Number 1
Get to know the Chick-fil-A vibe! Before your interview, check out their values and culture. This way, you can show how you fit right in with their focus on people and community.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've made someone's day or handled a tough situation. Being able to share these stories will make you stand out as a Front of House Team Member.
✨Tip Number 3
Dress to impress! Even if it’s a casual setting, looking smart shows you care about the opportunity. Plus, it sets a positive tone for your interaction with the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Front of House Team Member in Kingston upon Thames
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share why you’re excited about joining our Chick-fil-A family in Kingston.
Tailor Your Application: Make sure to tailor your application to the role of Front of House Team Member. Highlight any relevant experience or skills that show you can deliver the warm, friendly service we pride ourselves on at Chick-fil-A.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your key points stand out and are easy to read. This helps us get to know you better!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to be part of our founding team.
How to prepare for a job interview at Chick-fil-A Kingston
✨Know the Brand
Before your interview, take some time to research Chick-fil-A and its values. Understand their commitment to hospitality and community. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Front of House Team Member, you'll be interacting with Guests constantly. Prepare examples from your past experiences where you've provided excellent customer service or resolved conflicts. This will demonstrate your ability to create those unforgettable Guest moments they’re looking for.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like how you'd handle a difficult customer or a busy shift. Think through these scenarios beforehand and practice your responses. This will help you stay calm and articulate during the interview.
✨Emphasise Teamwork
Chick-fil-A values collaboration, so be prepared to discuss how you work well in a team. Share specific examples of how you've supported colleagues in the past, especially in fast-paced environments. This will highlight your proactive attitude and willingness to contribute to a positive team culture.