At a Glance
- Tasks: Manage supply chain performance and ensure timely deliveries for Chick-fil-A UK.
- Company: Join the dynamic team at Chick-fil-A, a leader in the food service industry.
- Benefits: Flexible working model, competitive salary, and opportunities for personal growth.
- Other info: Exciting opportunity to support Chick-fil-A's expansion in the UK.
- Why this job: Be part of a growing brand and make a real impact on supply chain efficiency.
- Qualifications: Bachelor’s degree or equivalent experience in Supply Chain or related field.
The predicted salary is between 29700 - 36300 £ per year.
The primary responsibilities of the Supply Chain Specialist role are to manage the day-to-day and ongoing performance of Chick-fil-A’s UK distributors and manufacturing partners, ensuring distributors adhere to key contractual performance metrics and maintain optimum on-time, in-full deliveries and product availability to Chick-fil-A restaurants, whilst also liaising with our partners to ensure they have up-to-date stock forecasts.
The main point of contact for escalation support for operators and licensees regarding day-to-day queries and availability issues, ensuring operators and teams receive consistent supply of high-quality ingredients, packaging and other essential items, as well as supporting the wider UK Supply Chain team as it supports Chick-fil-A’s expansion into the UK.
The role will focus on distribution planning and restaurant support as well as hands-on implementation, utilising exceptional communication skills to collaborate with internal and external stakeholders. The role is accountable for ensuring trusted supply by focusing on stewardship, strategic initiatives, supply continuity and forward planning, as well as personal and professional development.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
- Support the execution of business strategies related to the sourcing and supply chain for Chick-fil-A UK related products and services.
- Facilitate the continuous end-to-end flow of goods from the manufacturer/supplier to distribution centres and restaurants - providing high velocity inventory, reduced disposition costs and enhanced revenues by ensuring timely and smooth cross-border flows.
- Run weekly service and planning calls with distribution partners to monitor stock levels, forecasts and supplier inbound and distributor outbound performance metrics.
- Conduct key distribution facility site visits, ensuring sites are fit for purpose.
- Develop a key understanding of distribution partner operations to support efficiency and performance through ongoing improvements.
- Support new store openings by initiating new Operator account setup with distributors, facilitating initial distributor site assessments and setup of commissioning and initial training orders, supporting on new store grand opening hyper care to ensure successful new store launches.
- Support onboarding of new suppliers and/or facilities into Chick-fil-A’s supply chain.
- Maintain UK Supply Chain ‘Welcome Packs’ ensuring these documents remain up to date and relevant to support Operators and restaurant team members.
- Develop and grow partnerships with Operators and their teams in order to be the point of escalation for supply chain queries, disruption and day-to-day support.
- Partner with International Supply Chain to support ongoing management import of US sourced items, ensuring consistent flow and full availability for items into UK distributors.
- Facilitate the shipping of all product samples needed to support R&D, temporary approvals, and COGS reduction strategies.
- Determine areas for personal and professional growth within three key areas: achieving performance expectations, growing current role, preparing for the future.
Qualifications:
- Bachelor’s degree in Business, Supply Chain, Operations, Finance or similar field of study, or equivalent experience.
- 3+ years of experience in food service supply chain role.
- Proven track record in managing high volume, multi-location supply chains with time sensitive deliveries.
- Chartered Institute of Procurement & Supply Level 4 Diploma.
Supply Chain Specialist (Temporary) in London employer: Chick-fil-A Corporate Support Center
Chick-fil-A is an exceptional employer that prioritises employee growth and development, offering a dynamic work environment that blends in-person collaboration with flexible virtual options. Our commitment to fostering a supportive culture ensures that Supply Chain Specialists can thrive while contributing to the success of our expanding operations in the UK. With a focus on strategic initiatives and continuous improvement, employees are empowered to make a meaningful impact within a company that values high-quality service and teamwork.
Contact Details:
Chick-fil-A Corporate Support Center Recruitment Team
