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For Companies At a Glance
- Tasks: Lead hotel operations, ensuring exceptional guest experiences and team performance.
- Company: Join Harbour Hotels, a prestigious collection of luxury hotels in stunning locations.
- Benefits: Enjoy competitive salary, career progression, discounts, and meals on duty.
- Why this job: Be a key player in creating memorable experiences in a vibrant hospitality environment.
- Qualifications: Passion for hospitality, strong leadership skills, and experience in luxury settings.
- Other info: Exciting growth opportunities within a celebrated hotel group.
The predicted salary is between 36000 - 60000 £ per year.
The role involves acting as a key strategic leader within the hotel, driving operational excellence, commercial performance, and outstanding guest experiences. You will provide visible, inspirational leadership across all departments, ensuring performance targets are consistently met and exceeded, while fostering a positive, high-performing culture as a true people champion. This role plays a pivotal part in every aspect of the hotel’s operation that contributes to both commercial success and exceptional guest satisfaction.
Working closely with the General Manager, you will provide day-to-day operational support and deputise in their absence, ensuring continuity, standards, and decision-making at all times. The successful candidate will be genuinely passionate about hospitality, highly detail-oriented, and confident in leading teams within a fast-paced environment. Previous experience in a luxury or premium hospitality setting is desirable, along with strong operational, leadership, and communication skills.
At Harbour Hotels, we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew:
- Excellent progression opportunities within the Harbour Hotels Group
- Individual and bespoke career and progression pathways
- Competitive salary across all roles
- Unique on the job training and development with an opportunity for internal promotions within any of our properties
- Hotel stay and Food and Beverage discounts across the Harbour Hotels Group
- Access to an exciting benefits and discount platform
- Employee Assistance Program
- Meals included whilst on duty
If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below.
Operations Manager in Chichester employer: Chichester Harbour Hotel
Contact Detail:
Chichester Harbour Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Chichester
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Harbour Hotels. A friendly chat can open doors and give you insider info about the company culture and what they really value in an Operations Manager.
✨Tip Number 2
Prepare for the interview by diving deep into Harbour Hotels' values and recent achievements. Show us that you’re not just another candidate; demonstrate your passion for hospitality and how you can contribute to our mission of operational excellence and outstanding guest experiences.
✨Tip Number 3
Practice your leadership stories! We want to hear about times you've inspired teams or tackled challenges head-on. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them memorable.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show us that you’re genuinely interested in the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Operations Manager position.
We think you need these skills to ace Operations Manager in Chichester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Operations Manager role. Highlight your leadership experience and any achievements in hospitality that showcase your ability to drive operational excellence.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for hospitality and how you can contribute to our vibrant team. Be sure to mention specific examples of how you've fostered a positive culture in previous roles.
Showcase Your Communication Skills: As an Operations Manager, strong communication is key. In your application, demonstrate your ability to lead teams and engage with guests. Use clear and concise language to convey your thoughts and experiences.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity at Harbour Hotels!
How to prepare for a job interview at Chichester Harbour Hotel
✨Know Your Stuff
Before the interview, make sure you thoroughly research Harbour Hotels and their operations. Understand their values, recent achievements, and what sets them apart in the hospitality industry. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved operational efficiency. Be ready to discuss how you can inspire and motivate others in a fast-paced environment.
✨Emphasise Guest Experience
Since the role focuses on outstanding guest experiences, think of specific instances where you've gone above and beyond for customers. Share stories that highlight your attention to detail and commitment to hospitality, as this will resonate well with the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask thoughtful questions about the hotel’s culture, future projects, or how they measure success in guest satisfaction. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
