At a Glance
- Tasks: Manage student records and provide top-notch customer service to students and staff.
- Company: Friendly college in central Crawley with a supportive team atmosphere.
- Benefits: Generous annual leave, pension scheme, and discounts on shopping and leisure activities.
- Other info: Enjoy continuous professional development and a collaborative work environment.
- Why this job: Play a key role in shaping students' journeys while growing your skills.
- Qualifications: Experience with Management Information Systems and strong customer service skills.
The predicted salary is between 31950 - 39050 £ per year.
Student Records Administrator
Are you looking for that ideal administrative role, in the convenient location of central Crawley?
As a Student Records Administrator, you will
- have a good eye for detail when entering data into the Management Information System (MIS) and checking both online and paper enrolment forms for accuracy
- provide excellent customer service in response to queries from staff, students and parents / carers.
- assist with the maintenance of records held on the MIS including processing student withdrawals and transfers.
- provide a year-round front of house service on a rota basis as required.
- manage and reply promptly to emails, written correspondence and verbal communication.
What we can offer you in this role
- a supportive and friendly team.
- The opportunity to play a vital role in the student journey at college.
- An environment that fosters personal growth and collaboration, to change lives through learning.
What you will bring to the role
- experience of working with Management Information Systems (MIS).
- experience of working with the public in a customer service environment.
- a working knowledge of Microsoft Office, specifically Excel.
- the ability to communicate with a diverse range of people at all levels, verbally and in writing.
Our Staff Benefits - see attached job pack for further information.
- Local Government Pension Scheme, with the Group contributing 15% of your actual pensionable pay.
- 25 days annual leave, increasing to 28 days in line with continuous service, plus bank holidays and college closure days over the Christmas period which are not deducted from annual leave entitlement.
- Access to a range of discount schemes including shopping, restaurants, gym, travel, cinema and onsite facilities.
- Employee Assistance Programme.
- Enhanced family friendly policies including enhanced maternity, paternity and adoption leave.
- Continuous professional development opportunities.
The working pattern for this role will be Monday to Thursday 08.30 – 17.00, Friday 08.30 – 16.30.
For an informal discussion about this role, please contact Barbara Alderton, Student Records and Funding Supervisor, by email at Balderton@crawley. ac. uk
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Student Records Administrator in Northgate employer: Chichester College Group
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