College Community Support Officer in London

Chichester College Group have an exciting opportunity for you to join us as a College Community Support Officer at our Chichester College campus. You will join us on a part-time, Fixed Term for 1 year basis. In return, we will offer a competitive salary pro rata of £27,785 to £30,364 per annum (i.e. £18,715.88 - £20,453.08), 30 hours per week, 36 weeks per year.

Are you a charismatic, determined and confident person who has the ability and skills to engage hard to reach groups and disengaged students as well as to develop and co-ordinate activities that promote social cohesion and integration? As our College Community Support Officer, you will provide the first response to incidents across the College site, assist Managers or appropriate College staff to adopt a collaborative problem-solving approach to highlighted issues and to implement de-escalation techniques and restorative justice.

It is essential that you hold GCSE maths and English Language, or equivalent, at grade 4/C or above as well as have a Level 3 qualification in relevant subject area, e.g. Coaching, Health and Social Care, Youth Work.

• Provide first response to incidents across the College site.
• Be aware of any areas of concern and assist managers or appropriate College staff to adopt a collaborative problem-solving approach to highlighted issues, and to implement de-escalation techniques and restorative justice.
• Liaise with curriculum and support teams where appropriate to provide advice, guidance and holistic support to students and staff.
• Work in partnership with curriculum and support teams; share information and regularly update to ensure the safety of our students.
• Promote positive behaviour in line with the College's core values, attending referrals when required.
• Maintain accurate records and ensure they are entered onto the Safeguarding system in a timely manner and regularly updated.

• GCSE Maths and English Language or equivalent at C grade or above.
• Microsoft applications, including a working knowledge of databases.
• Safeguarding Children and Vulnerable Adults, including Prevent.
• Experience of working with young people (including 14-19 year olds) and vulnerable adults.
• Experience of working with challenging behaviour.
• The ability to deal with sensitive situations and work in a confidential manner.

Working in a vibrant and inclusive further education college is an inspiring experience. Our staff have a relentless focus on delivering outstanding teaching, learning and support, where you'll encounter a diverse student body, a positive atmosphere, ample support services, innovative teaching methods, community engagement and a celebration of individual differences. It's an environment that fosters personal growth and collaboration, to change lives through learning.

Apply now to join a fantastic team!

Closing date: 30 March 2026

Interview date: 16 April 2026

You will be asked to upload a CV before starting an application form for this role. The system will take information such as education and employment history from your CV and auto-populate the relevant parts of the application form to save you time. For the best results, we recommend your CV is formatted without columns or tables. Please check the auto-populated information for accuracy.

Please note that your CV will not be seen by Recruiting Managers so please ensure your application form is fully completed. Suitable candidates may be invited to interview prior to the closing date and we reserve the right to close the vacancy early should sufficient applications be received.

If you would like to learn more about our College Community Support Officer role, then please click apply today!

All posts are subject to an enhanced Disclosure and Barring Service check, which may include a check of the barred lists and any relevant overseas checks. The Chichester College Group is committed to safeguarding and promoting the welfare of children. We vigorously pursue all references and safeguarding checks to ensure applicants are suitable to work with young people.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the role. We are an equal opportunities employer.