College Community Support Officer. Job in North Heath Education & Training Jobs in Horsham

Brinsbury College, part of the Chichester College Group, has an exciting opportunity for you to join us as a College Community Support Officer at our Brinsbury College campus. You will join us on a part‑time, permanent basis. In return, we will offer a competitive salary pro‑rata of £27,785 to £30,364 per annum (ie £8,336.83–£8,938.76 per annum). 12 hours per week, 40 weeks per year term time only.

The College Community Support Officer role

You will be an integral member of the College Safeguarding and Wellbeing Team working alongside our nurses, counsellors and support staff to ensure all our learners have the opportunity to experience our college in a safe and secure environment. You will be the point of contact and link for the Brinsbury buses in connection with Compass Bus Company and will also be a point of contact for students and staff with queries relating to the buses at Brinsbury, including dealing with incidents, contact with Compass and requesting new or replacement bus passes.

Key Responsibilities of our College Community Support Officer

• Providing first response to incidents across the College site.
• Acknowledge and deal with incidents which may occur from our Brinsbury Bus Service.
• Demonstrating a proactive approach when answering queries from internal and external staff relating to the Brinsbury Bus Service (e.g. issuing bus passes/tickets, maintaining records through Microsoft Office and communicating with Compass bus company).
• Being aware of any areas of concern and assisting managers or appropriate College staff to adopt a collaborative problem‑solving approach to highlighted issues and to implement de‑escalation techniques and restorative justice.
• Liaising with curriculum and support teams where appropriate to provide advice, guidance and holistic support to students and staff.
• Promoting positive behaviour in line with the College's core values and upholding professional boundaries.
• Maintaining accurate records.
• Where applicable or appropriate, working with Closed Circuit TV (CCTV) and any associated radio links or watch schemes to provide a proactive and regularly assisted support across the College and as appropriate in the local community.

Our ideal College Community Support Officer should have the following skills and experience

• GCSE Maths and English Language or equivalent at grade C/4 or above.
• Level 3 qualification in a relevant subject area (e.g. Coaching, Health and Social Care, Youth Work).
• Experience of working with young people (including 14‑19 year olds) and vulnerable adults.
• Microsoft applications, including a working knowledge of databases.
• The ability to deal with sensitive situations and work in a confidential manner.

Our Staff Benefits

• Local Government Pension Scheme – the Group contributes 15% of your actual pensionable pay.
• 25 days annual leave, increasing to 28 days in line with continuous service, plus bank holidays and college closure days over the Christmas period which are not deducted from annual leave entitlement (paid as part of the salary for Term‑Time‑Only roles). You also have the opportunity to purchase up to 5 additional days.
• Discount schemes – discounts on shopping, restaurants, travel and onsite facilities such as our gym and First Steps Childcare nurseries (specific campuses only).
• Family‑friendly policies – enhanced maternity, paternity and adoption pay (dependent on continuous service).
• Continuous professional development opportunities – development days, funded apprenticeships and access to a range of other courses and activities.
• And much more – review the Staff Benefits booklet attached to this advert for more information about our fantastic range of benefits available to staff.

Why Brinsbury College

Working at Brinsbury College means working in a truly unique environment – set across 540 acres of stunning countryside, including a working farm, woodlands, an Animal centre and Horticulture gardens. Working in a vibrant and inclusive further education college is an inspiring experience. Our staff have a relentless focus on delivering outstanding teaching, learning and support, where you’ll encounter a diverse student body, a positive atmosphere, ample support services, innovative teaching methods, community engagement and a celebration of individual differences. It’s an environment that fosters personal growth and collaboration, to change lives through learning.

Closing date: 27 July 2026

Interview date: 10, 11 and 12 August 2026

The Chichester College Group is committed to safeguarding and promoting the welfare of children. All posts are subject to an enhanced Disclosure and Barring Service check, which may include a check of the barred lists and any relevant overseas checks and a self‑declaration relating to the disqualification regulations. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children. We vigorously pursue all references and safeguarding checks to ensure applicants are suitable to work with young people. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the role. We are an equal opportunities employer.