At a Glance
- Tasks: Engage with students, coordinate activities, and provide support across the college.
- Company: Northbrook College, part of the Chichester College Group, fostering creativity and innovation.
- Benefits: Competitive salary, generous leave, pension scheme, and discounts on shopping and travel.
- Other info: Join a vibrant community focused on personal growth and collaboration.
- Why this job: Make a real difference in students' lives while promoting social cohesion and integration.
- Qualifications: GCSEs in maths and English, Level 3 qualification in relevant field, and experience with young people.
The predicted salary is between 30000 - 40000 € per year.
Reference: MAR20267471
Expiry date: 22:59, Mon, 18th May 2026
Location: West Durrington
Salary: Competitive
Benefits: Local Government Pension Scheme, Generous Annual Leave Entitlement, Family Friendly benefits, Discount Schemes and much more.
Northbrook College, part of the Chichester College Group
37 hours per week, 36 weeks per year
Are you a charismatic, determined and confident person who has the ability and skills to engage hard to reach groups and disengaged students as well as to develop and co‑ordinate activities that promote social cohesion and integration? As our College Community Support Officer, you will provide the first response to incidents across the College site, assist Managers or appropriate College staff to adopt a collaborative problem‑solving approach to highlighted issues and to implement de‑escalation techniques and restorative justice. You will act as Safeguarding Officer for assigned cases (in liaison with the Safeguarding team), gathering evidence in relation to incidents and disclosures as per the Safeguarding policy.
It is essential that you hold GCSE maths and English Language, or equivalent, at grade 4/C or above as well as have a Level 3 qualification in a relevant subject area, e.g. Coaching, Health and Social Care, Youth Work. Experience of working with young people (including 14‑19‑year‑olds) and vulnerable adults and those with challenging behaviour is also essential, along with knowledge and understanding of Safeguarding Children and Vulnerable Adults including Prevent and the Equality Act 2010.
We have a fantastic range of staff benefits, highly competitive against what is offered by the private sector and other organisations, including:
- Local Government Pension Scheme – the Group contributes 15 % of your actual pensionable pay.
- 25 days annual leave, increasing to 28 days in line with continuous service – plus bank holidays and college closure days over the Christmas period which are not deducted from annual leave entitlement (paid as part of the salary for Term‑Time‑Only roles). Plus, the opportunity to purchase up to 5 days additional leave.
- Discount schemes – including discounts on shopping, restaurants, travel and onsite facilities such as our gym and First Steps Childcare nurseries (specific campuses only).
- Family friendly policies – including enhanced maternity, paternity and adoption pay (dependent on continuous service).
- Continuous professional development opportunities – including development days, funded apprenticeships and access to a range of other courses and activities.
And much more – check out the Staff Benefits booklet attached to this advert for more information about our fantastic range of benefits available to staff.
Working in a vibrant and inclusive further education college is an inspiring experience. Our staff have a relentless focus on delivering outstanding teaching, learning and support, where you'll encounter a diverse student body, a positive atmosphere, ample support services, innovative teaching methods, community engagement and a celebration of individual differences. It is an environment that fosters personal growth and collaboration, to change lives through learning. At Northbrook, we’re committed to providing a supportive and inclusive learning environment where every student can thrive. Our college is a hub of creativity, innovation, and academic excellence, dedicated to preparing students for success in their future endeavours.
Interview date: 2 June 2026
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the role. The Chichester College Group is committed to safeguarding and promoting the welfare of children. All posts are subject to an enhanced Disclosure and Barring Service check, which may include a check of the barred lists and any relevant overseas checks. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children. We vigorously pursue all references and safeguarding checks to ensure applicants are suitable to work with young people.
College Community Support Officer [Ref: NBK3400] in Durrington employer: Chichester College Group
Northbrook College, part of the Chichester College Group, is an exceptional employer that prioritises the well-being and professional development of its staff. With a vibrant and inclusive work culture, competitive benefits such as a generous annual leave entitlement, family-friendly policies, and a commitment to continuous professional development, employees are empowered to thrive in their roles. Located in West Durrington, the college offers a dynamic environment where staff can engage with a diverse student body and contribute to meaningful community support initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land College Community Support Officer [Ref: NBK3400] in Durrington
✨Tip Number 1
Get to know the college culture! Research Northbrook College and its community. Understanding their values and mission will help you connect with interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your responses to common interview questions, especially those related to safeguarding and working with young people. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your relevant experience.
✨Tip Number 3
Don’t forget to prepare some thoughtful questions for your interviewers! This shows that you’re engaged and serious about the role. Ask about their approach to community support or how they handle challenging situations with students.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about the benefits and opportunities we offer at Northbrook College.
We think you need these skills to ace College Community Support Officer [Ref: NBK3400] in Durrington
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for supporting students shine through. We want to see how your charisma and determination can make a difference in our college community.
Tailor Your Experience:Make sure to highlight your relevant experience with young people and vulnerable adults. We’re looking for specific examples that demonstrate your skills in engaging hard-to-reach groups and handling challenging behaviour.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your qualifications and experiences, making it easy for us to see why you’d be a great fit for the College Community Support Officer role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Northbrook College.
How to prepare for a job interview at Chichester College Group
✨Know Your Stuff
Make sure you’re familiar with the role of a College Community Support Officer. Brush up on your knowledge of safeguarding policies, de-escalation techniques, and how to engage with hard-to-reach groups. This will show that you’re not just interested in the job, but that you understand its importance.
✨Showcase Your Experience
Prepare specific examples from your past experiences working with young people or vulnerable adults. Highlight any situations where you successfully managed challenging behaviour or implemented restorative justice techniques. Real-life stories can make a big impact!
✨Engage with the Interviewers
During the interview, don’t just answer questions—engage with your interviewers. Ask them about their experiences at Northbrook College and how they approach community support. This shows your enthusiasm for the role and helps build rapport.
✨Be Yourself
Remember, they’re looking for someone charismatic and confident. Let your personality shine through! Be genuine in your responses and show your passion for supporting students and fostering a positive community atmosphere.
