Admissions Adviser in Crawley

Admissions Adviser
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Admissions Adviser (Fixed Term)
Ref: 329799
Do you have strong administrative and customer service skills and want to support applicants seeking to pursue further education and training at our busy, town-centre campus?
As our Admissions Adviser you will:

• Provide excellent customer service to our applicants, parents, carers, and employers, providing guidance on college procedures.
• Process online college applications, ensuring accurate data entry.
• Organise interview events, working along side departments to ensure a supportive and smooth process.
• Advise on a diverse range of customer enquiries by email, telephone and in person. What you will bring to the role:
• Practical organisational, and problem-solving skills.
• Proven IT skills, and confidence with learning new systems.
• The ability to communicate with a range of customers, and engage with students in a positive and sensitive manner.
• Previous experience of admissions work in an educational environment is desirable but not essential. What we can offer you in this role:
• A supportive, friendly and experienced team that fosters personal growth and collaboration.
• A diverse student body and positive atmosphere in a large and successful college. Our Staff Benefits - see attached job pack for further information.
• Local Government Pension Scheme, with the Group contributing 15% of your actual pensionable pay.
• 25 days annual leave, increasing to 28 days in line with continuous service / 30 days annual leave, plus bank holidays and college closure days over the Christmas period which are not deducted from annual leave entitlement (paid as part of the salary for Term-Time-Only roles).
• Access to a range of discount schemes including shopping, restaurants, gym, travel, cinema and onsite facilities.
• Employee Assistance Programme.
• Enhanced family friendly policies including enhanced maternity, paternity and adoption leave.
• Continuous professional development opportunities. The postholder will be expected to divide their hours between 2 days each week, although 3 short days would also be possible. This role is fixed term until 30 September 2027.