College Community Support Officer Apply now
College Community Support Officer

College Community Support Officer

Shoreham-by-Sea Full-Time 21974 - 24015 £ / year (est.)
Apply now
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At a Glance

  • Tasks: Engage with students, coordinate activities, and respond to incidents on campus.
  • Company: Join Northbrook College, part of the Chichester College Group, dedicated to student success.
  • Benefits: Enjoy a competitive salary, flexible hours, and a supportive work environment.
  • Why this job: Make a real impact by helping students connect and thrive in their college community.
  • Qualifications: GCSEs in Maths and English, Level 3 qualification in relevant field, First Aid Certificate preferred.
  • Other info: Work 37 hours a week during term time, with opportunities for professional development.

The predicted salary is between 21974 - 24015 £ per year.

Northbrook College, Shoreham Campus – part of the Chichester College Group [Ref: NBK9617] College Community Support Officer (CCSO) Salary: Pro rata of £26,451 – £ 28,907 per annum (i.e. £21,974.68 – £24,015.05) Working Pattern: 37 hours per week, 36 weeks per year (paid for 43.2 weeks) Monday to Thursday 9:00 to 17:00, Friday 9:00 to 16:30. We are looking to recruit an exceptional candidate for this high-profile role. We are looking for a charismatic, determined and confident person who has the ability and skills to engage hard to reach groups and disengaged students as well as to develop and co-ordinate activities that promote social cohesion and integration. You will provide the first response to incidents across the College site; assist Managers or appropriate College staff to adopt a collaborative problem-solving approach to highlighted issues and to implement de-escalation techniques and restorative justice. You will act as Safeguarding Officer for assigned cases (in liaison with the Safeguarding team), gathering evidence in relation to incidents and disclosures as per the Safeguarding policy. It is essential that you hold GCSE maths and English Language, or equivalent at C/4 grade or above as well as have a Level 3 qualification in relevant subject area, e.g. Coaching, Health and Social Care, Youth Work. Holding a First Aid Certificate and Door Sup…

College Community Support Officer employer: Chichester College Group

Northbrook College, located in the vibrant Shoreham area, is an exceptional employer that prioritizes employee growth and community engagement. With a supportive work culture that values collaboration and innovation, staff members are encouraged to develop their skills through ongoing training and professional development opportunities. The College offers a competitive salary and a flexible working pattern, making it an ideal place for those looking to make a meaningful impact in the lives of students while enjoying a fulfilling work-life balance.
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Contact Detail:

Chichester College Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land College Community Support Officer

✨Tip Number 1

Familiarize yourself with the specific challenges faced by disengaged students and hard-to-reach groups. Understanding their needs will help you demonstrate your ability to engage them effectively during the interview.

✨Tip Number 2

Highlight any previous experience you have in community support or youth work. Be prepared to share specific examples of how you've successfully engaged with similar groups or resolved conflicts.

✨Tip Number 3

Research Northbrook College and its community initiatives. Showing that you understand their values and current programs will help you stand out as a candidate who is genuinely interested in contributing to their mission.

✨Tip Number 4

Prepare to discuss your approach to safeguarding and restorative justice. Being able to articulate your understanding and strategies in these areas will demonstrate your readiness for the responsibilities of the role.

We think you need these skills to ace College Community Support Officer

Communication Skills
Conflict Resolution
Empathy
Problem-Solving Skills
Team Collaboration
Safeguarding Knowledge
Activity Coordination
Engagement Strategies
De-escalation Techniques
Restorative Justice Practices
First Aid Certification
Understanding of Youth Work
Ability to Work with Diverse Groups
Organizational Skills

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the College Community Support Officer position. Understand the key responsibilities and required qualifications, as this will help you tailor your application effectively.

Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience you have in community support, youth work, or similar roles. Use specific examples that demonstrate your ability to engage with hard-to-reach groups and manage incidents.

Showcase Your Skills: Make sure to highlight your skills in problem-solving, communication, and conflict resolution. Mention any relevant qualifications, such as your Level 3 qualification or First Aid Certificate, to strengthen your application.

Craft a Compelling Cover Letter: Write a personalized cover letter that reflects your passion for supporting students and promoting social cohesion. Address how your values align with those of Northbrook College and express your enthusiasm for the role.

How to prepare for a job interview at Chichester College Group

✨Show Your Charisma

As a College Community Support Officer, your ability to engage with students is crucial. Be sure to showcase your charismatic personality during the interview. Share examples of how you've successfully connected with hard-to-reach groups in the past.

✨Demonstrate Problem-Solving Skills

Highlight your experience in collaborative problem-solving. Prepare specific scenarios where you helped resolve conflicts or issues, emphasizing your approach to de-escalation and restorative justice techniques.

✨Emphasize Your Qualifications

Make sure to discuss your relevant qualifications, such as your Level 3 certification in Coaching, Health and Social Care, or Youth Work. Also, mention your GCSEs in Maths and English, as these are essential for the role.

✨Prepare for Safeguarding Questions

Since you'll be acting as a Safeguarding Officer, be ready to answer questions related to safeguarding policies and procedures. Familiarize yourself with the college's approach to safeguarding and be prepared to discuss how you would handle sensitive situations.

College Community Support Officer
Chichester College Group Apply now
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  • College Community Support Officer

    Shoreham-by-Sea
    Full-Time
    21974 - 24015 £ / year (est.)
    Apply now

    Application deadline: 2026-12-12

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    Chichester College Group

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