College Community Support Officer
College Community Support Officer

College Community Support Officer

Shoreham-by-Sea Full-Time 27956 £ / year No home office possible
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At a Glance

  • Tasks: Engage with students, promote positive behaviour, and support their wellbeing.
  • Company: Join the Chichester College Group, dedicated to student welfare and community support.
  • Benefits: Enjoy a competitive salary, supportive team environment, and opportunities for personal growth.
  • Why this job: Make a real impact on students' lives while working in a vibrant college atmosphere.
  • Qualifications: GCSE Maths and English at C grade or above; experience with young people required.
  • Other info: Interviews held on 11 September 2025; apply by 25 August 2025.

Location: Northbrook (Shoreham) Campus, part of the Chichester College group

Find out if this opportunity is a good fit by reading all of the information that follows below.

Salary: £26,716 – £29,196 per annum pro rata (i.e. £20,995.11 – £22,944.05)

Work Pattern: 35 hours per week, 36 weeks per year

Are you a charismatic, determined and confident person who has the ability and skills to engage hard to reach groups and disengaged students, as well as to develop and co-ordinate activities that promote social cohesion and integration? If so, we need you for this high-profile role!

As our College Community Support Officer at our Shoreham campus, you will be an integral member of the College Safeguarding and Wellbeing Team working alongside our Nurses, Counsellors and Support staff to ensure all our learners have the opportunity to experience our college in a safe and secure environment.

What you’ll do as our College Community Support Officer:

Provide first response to incidents across the College site.

To be aware of any areas of concern and assist managers or appropriate College staff to adopt a collaborative problem solving approach to highlighted issues, and to implement de-escalation techniques and restorative justice.

To liaise with curriculum and support teams where appropriate to provide advice, guidance and holistic support to students and staff.

To promote positive behaviour in line with the College’s core values.

To maintain accurate records.

To liaise with external organisations, as appropriate, including for example, contribution to internal events for road safety, wellbeing and e-safety.

Where applicable or appropriate, work with Closed Circuit TV (CCTV) and any associated radio links or watch schemes, to provide a proactive and regularly assisted support across the College and as appropriate in the local community.

To support the transportation of students to and from the train station, working with the station staff to promote positive behaviour

What we’re looking for in our College Community Support Officer:

GCSE Maths and English Language or equivalent at C grade or above

Level 3 qualification in relevant subject area e.g. Coaching, Health and Social Care, Youth Work

Experience of working with young people (including 14-19 year olds) and vulnerable adults

Experience of working with challenging behaviour

Experience in delivering training in the workplace

Knowledge of Microsoft applications, including a working knowledge of databases

Knowledge in safeguarding Children and Vulnerable Adults, including Prevent

Closing date: 25 August 2025

Interview date: 11 September 2025 – NB interviews will be held at Northbrook College, West Durrington

If you would like to learn more about our College Community Support Officer role, then please click ‘apply’ today!

You will be asked to upload a CV before starting an application form for this role. The system will take information such as education and employment history from your CV and auto-populate the relevant parts of the application form to save you time. For the best results, we recommend your CV is formatted without columns or tables. Please check the auto-populated information for accuracy.

Please note that your CV will not be seen by Recruiting Managers so please ensure your application form is fully completed.

The Chichester College Group is committed to safeguarding and promoting the welfare of children. All posts are subject to an enhanced Disclosure and Barring Service check, which may include a check of the barred lists and any relevant overseas checks. We vigorously pursue all references and safeguarding checks to ensure applicants are suitable to work with young people.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the role.

We are an equal opportunities employer

College Community Support Officer employer: Chichester College Group

At Chichester College Group, we pride ourselves on fostering a supportive and inclusive work environment that prioritises the wellbeing of both our staff and students. As a College Community Support Officer at our Northbrook (Shoreham) Campus, you will benefit from a collaborative culture, opportunities for professional development, and the chance to make a meaningful impact in the lives of young people. Join us in creating a safe and engaging educational experience while enjoying a competitive salary and the satisfaction of working within a dedicated team.
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Contact Detail:

Chichester College Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land College Community Support Officer

✨Tip Number 1

Familiarise yourself with the specific challenges faced by young people and vulnerable adults. Understanding their needs will help you demonstrate your ability to engage effectively during the interview.

✨Tip Number 2

Prepare examples of how you've successfully managed challenging behaviour in the past. This will showcase your experience and skills in a practical context, which is crucial for this role.

✨Tip Number 3

Research the College's core values and think about how you can align your personal values with them. Being able to articulate this connection during your interview will make a strong impression.

✨Tip Number 4

Network with current or former staff members if possible. They can provide insights into the college culture and expectations, helping you tailor your approach and questions during the interview.

We think you need these skills to ace College Community Support Officer

Communication Skills
Conflict Resolution
Problem-Solving Skills
Experience with Young People
Knowledge of Safeguarding Practices
Ability to Engage Disengaged Students
Record Keeping
Team Collaboration
Training and Development Skills
Knowledge of Microsoft Applications
Understanding of Challenging Behaviour
De-escalation Techniques
Community Engagement
Adaptability

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the College Community Support Officer position. Tailor your application to highlight how your skills and experiences align with these needs.

Craft a Strong CV: Ensure your CV is clear and concise, formatted without columns or tables. Highlight relevant qualifications, such as your Level 3 qualification and experience working with young people. Make sure to include any specific training or knowledge related to safeguarding.

Complete the Application Form: After uploading your CV, carefully review the auto-populated information in the application form for accuracy. Fill in any additional sections completely, ensuring you provide detailed examples of your experience with challenging behaviour and community support.

Showcase Your Skills: In your application, emphasise your ability to engage hard-to-reach groups and your experience in promoting positive behaviour. Use specific examples to demonstrate your problem-solving skills and your approach to supporting students in a safe environment.

How to prepare for a job interview at Chichester College Group

✨Show Your Passion for Community Support

Make sure to express your enthusiasm for working with young people and vulnerable adults. Share specific examples of how you've engaged with hard-to-reach groups in the past, as this role requires a charismatic and determined approach.

✨Demonstrate Your Problem-Solving Skills

Prepare to discuss situations where you've successfully resolved conflicts or de-escalated challenging behaviours. Highlight your ability to work collaboratively with others to find solutions, as this is crucial for the College Community Support Officer role.

✨Familiarise Yourself with Safeguarding Practices

Since safeguarding is a key aspect of this position, brush up on your knowledge of safeguarding children and vulnerable adults. Be ready to discuss relevant policies and how you would implement them in your role.

✨Know the College's Core Values

Research the core values of the college and be prepared to explain how you align with them. This will show that you understand the institution's culture and are committed to promoting positive behaviour among students.

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