At a Glance
- Tasks: Lead a passionate team to deliver exceptional service and quality at our beloved bakery.
- Company: Maison Gigi, a family-run French bakery known for its exquisite patisserie.
- Benefits: Competitive salary, employee discounts, and a vibrant work environment.
- Other info: Opportunity to grow within a beloved brand and make a real impact.
- Why this job: Join us to blend your leadership skills with a love for delicious food and coffee.
- Qualifications: Experience in retail management and a passion for premium café culture.
The predicted salary is between 35000 - 45000 £ per year.
Maison Gigi, a beloved family-run French bakery, is renowned for its exquisite patisserie, specialty coffee, and delightful grab-and-go options. Inspired by the rich traditions of regional French cuisine, we are passionate about sharing authentic flavours with our loyal customers. As we expand our QSR operation and win the trust of more catering clients, we are looking for a new shop manager in our Victoria Street branch.
This is a key leadership role for someone who understands both premium café culture and quick-service efficiency.
Role OverviewThe Manager will be responsible for the smooth and profitable operation of Maison Gigi. You will lead and develop the teams, maintain high standards across service and product quality, and ensure all outlets operate in line with the brand values. This role requires strong hands-on leadership, operational excellence, and an ability to adapt between a boutique café and a fast-paced QSR environment.
Key Responsibilities- Oversee day-to-day operations for Maison Gigi and Catering production
- Ensure consistent delivery of high-quality coffee, food, and guest experience
- Manage stock ordering, supplier relationships, and inventory levels
Retail Senior Store Manager in London employer: Chez Antoinette
At Maison Gigi, we pride ourselves on being a family-run bakery that not only serves exquisite French patisserie but also fosters a warm and inclusive work environment. Our Victoria Street branch offers employees the chance to grow within a supportive team, where leadership is encouraged and creativity is celebrated. With a focus on premium café culture and quick-service efficiency, we provide unique opportunities for professional development while sharing our passion for authentic flavours with our loyal customers.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Senior Store Manager in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Chez Antoinette, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Chez Antoinette!
We think you need these skills to ace Retail Senior Store Manager in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Chez Antoinette, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Chez Antoinette and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Chez Antoinette that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Chez Antoinette
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
