At a Glance
- Tasks: Deliver exceptional service and create memorable dining experiences for our guests.
- Company: Chez Antoinette, a vibrant French brasserie in Covent Garden.
- Benefits: Enjoy meals, a pension scheme, and fun team events.
- Other info: Full-time role with competitive pay and opportunities for growth.
- Why this job: Join a passionate team and elevate your hospitality skills in a dynamic environment.
- Qualifications: Previous waiting experience and a friendly, professional attitude.
The predicted salary is between 16 - 17 £ per hour.
About us
Chez Antoinette Victoria is a French Brasserie with a very much homemade cuisine, the food is based on organic, seasonal and fresh produce.
Summary of role
We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Waitress/Waiter to join our team. The right Waiter uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role.
Responsibilities
- To provide a quick and efficient service.
- To provide a friendly, courteous, and professional service, always.
- To demonstrate a high standard of personal appearance, always wearing clean and pressed white shirt changed daily or when necessary due to spillages or accidents and ensuring good personal hygiene.
- To ensure the agreed standards of the front of house area’s layout, organization and presentation are always adhered to.
- Meet and greet guests to their tables.
- Present our menu and provide relevant information to our guests (food allergies, portions, various upselling and add-ons) whilst having complete knowledge of our food and beverage offerings.
- To clear and reset tables after guests leave.
- Inform guests about our specials and any dishes or drinks that we are currently promoting.
- Up-sell in both food and beverages.
- Take accurate food and drinks orders and communicate efficiently with the kitchen and managers.
- Serve food and drink orders at the table whilst checking dishes and kitchenware for cleanliness and presentation, reporting any issues to the Manager in Charge or Line Manager.
- Arrange table settings and always maintain a clean and tidy section.
- Deliver bills and collect payments accurately.
- Participate in team briefings, trainings (online or onsite) and have a keen interest in the daily life of the restaurant.
- Follow all relevant Health and Safety regulations and policies.
- Provide excellent customer service to guests.
- Responsibility and accountability with regards to taking payments from guests, following the company guidelines and standards.
Benefits
- Cycle to work scheme.
- Meals.
- Company pension scheme.
- Team events.
Experience and other information
- Experience: Required
- Languages: English – Advanced
- Employment: Full-time
- Salary: £16 – £17 hourly
About Chez Antoinette
Independent French restaurant/bistrot located in the heart of Covent Garden Market. We offer simple yet good quality food with super friendly service.
Head Waiter employer: Chez Antoinette
Chez Antoinette Victoria is an exceptional employer, offering a vibrant work culture in the heart of Covent Garden Market. With a focus on homemade cuisine and organic produce, employees enjoy a supportive environment that fosters personal growth and teamwork, alongside benefits like a cycle to work scheme and team events. Join us to be part of a passionate team dedicated to delivering outstanding dining experiences while developing your skills in a dynamic setting.
StudySmarter Expert Advice🤫
We think this is how you could land Head Waiter
✨Tip Number 1
Get to know the restaurant vibe! Before you apply, pop in for a meal or a coffee. This way, you can see how the team interacts and what the atmosphere is like. Plus, it gives you a chance to chat with staff and show your enthusiasm!
✨Tip Number 2
When you’re ready to apply, do it through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Chez Antoinette.
✨Tip Number 3
Prepare for the interview by brushing up on your knowledge of our menu and specials. Being able to discuss our dishes confidently will impress us and show that you’re genuinely interested in the role.
✨Tip Number 4
During the interview, don’t just talk about your experience; share your passion for customer service! We want to hear how you uplift the dining experience and make guests feel special. Show us your personality!
We think you need these skills to ace Head Waiter
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about your passion for hospitality and what makes you tick.
Tailor Your Application:Make sure to tailor your application specifically for the Head Waiter role at Chez Antoinette. Highlight your relevant experience and skills that align with our values of providing excellent customer service and maintaining high standards.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key achievements and experiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Chez Antoinette!
How to prepare for a job interview at Chez Antoinette
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the menu at Chez Antoinette. Understand the ingredients, potential allergens, and any specials they might be running. This will show your enthusiasm and readiness to provide excellent service.
✨Dress to Impress
Since personal appearance is crucial in this role, dress smartly for your interview. A clean, pressed shirt and polished shoes will demonstrate your understanding of the standards expected in a fine dining environment.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve provided exceptional customer service. Highlight how you handled difficult situations or went above and beyond to ensure a great dining experience for guests.
✨Practice Upselling Techniques
Think about how you would upsell dishes or drinks during the interview. Be ready to discuss strategies you’ve used in the past to enhance the dining experience and increase sales, as this is a key part of the role.
