At a Glance
- Tasks: Deliver exceptional service and create memorable dining experiences for our guests.
- Company: Chez Antoinette, a vibrant French brasserie in Covent Garden.
- Benefits: Enjoy meals, a cycle to work scheme, team events, and a pension plan.
- Other info: Full-time position with competitive hourly pay and opportunities for growth.
- Why this job: Join a passionate team and enhance your hospitality skills in a lively environment.
- Qualifications: Previous experience in a similar role and a friendly, professional attitude.
The predicted salary is between 33280 - 35360 £ per year.
About us
Chez Antoinette Victoria is a French Brasserie with a very much homemade cuisine, the food is based on organic, seasonal and fresh produce.
Summary of role
We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Waitress/Waiter to join our team. The right Waiter uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role.
Responsibilities
- To provide a quick and efficient service.
- To provide a friendly, courteous, and professional service, always.
- To demonstrate a high standard of personal appearance, always wearing clean and pressed white shirt changed daily or when necessary due to spillages or accidents and ensuring good personal hygiene.
- To ensure the agreed standards of the front of house area’s layout, organization and presentation are always adhered to.
- Meet and greet guests to their tables.
- Present our menu and provide relevant information to our guests (food allergies, portions, various upselling and add-ons) whilst having complete knowledge of our food and beverage offerings.
- To clear and reset tables after guests leave.
- Inform guests about our specials and any dishes or drinks that we are currently promoting.
- Up-sell in both food and beverages.
- Take accurate food and drinks orders and communicate efficiently with the kitchen and managers.
- Serve food and drink orders at the table whilst checking dishes and kitchenware for cleanliness and presentation, reporting any issues to the Manager in Charge or Line Manager.
- Arrange table settings and always maintain a clean and tidy section.
- Deliver bills and collect payments accurately.
- Participate in team briefings, trainings (online or onsite) and have a keen interest in the daily life of the restaurant.
- Follow all relevant Health and Safety regulations and policies.
- Provide excellent customer service to guests.
- Responsibility and accountability with regards to taking payments from guests, following the company guidelines and standards.
Benefits
- Cycle to work scheme.
- Meals.
- Company pension scheme.
- Team events.
Experience and other information
- Experience: Required
- Languages: English – Advanced
- Employment: Full-time
- Salary: £16 – £17 hourly
About Chez Antoinette
Independent French restaurant/bistrot located in the heart of Covent Garden Market. We offer simple yet good quality food with super friendly service.
Head Waiter employer: Chez Antoinette
At Maison Gigi, we pride ourselves on being a family-run French bakery that not only serves exquisite patisserie and specialty coffee but also fosters a vibrant work culture where creativity and teamwork thrive. As a Junior Sous Chef in our Central London team, you'll enjoy competitive pay, opportunities for professional growth, and the chance to contribute to authentic culinary experiences while working alongside passionate colleagues in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Head Waiter
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Chez Antoinette. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Chez Antoinette
Don't be shy about reaching out to Chez Antoinette directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head Waiter
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Chez Antoinette and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Chez Antoinette
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
