At a Glance
- Tasks: Deliver exceptional service and create memorable dining experiences for our guests.
- Company: Chez Antoinette, a vibrant French brasserie in Covent Garden.
- Benefits: Enjoy meals, a cycle to work scheme, team events, and a pension plan.
- Other info: Full-time position with competitive hourly pay and opportunities for growth.
- Why this job: Join a passionate team and enhance your hospitality skills in a lively environment.
- Qualifications: Previous experience in a similar role and a friendly, professional attitude.
The predicted salary is between 33280 - 35360 £ per year.
About us
Chez Antoinette Victoria is a French Brasserie with a very much homemade cuisine, the food is based on organic, seasonal and fresh produce.
Summary of role
We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Waitress/Waiter to join our team. The right Waiter uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role.
Responsibilities
- To provide a quick and efficient service.
- To provide a friendly, courteous, and professional service, always.
- To demonstrate a high standard of personal appearance, always wearing clean and pressed white shirt changed daily or when necessary due to spillages or accidents and ensuring good personal hygiene.
- To ensure the agreed standards of the front of house area’s layout, organization and presentation are always adhered to.
- Meet and greet guests to their tables.
- Present our menu and provide relevant information to our guests (food allergies, portions, various upselling and add-ons) whilst having complete knowledge of our food and beverage offerings.
- To clear and reset tables after guests leave.
- Inform guests about our specials and any dishes or drinks that we are currently promoting.
- Up-sell in both food and beverages.
- Take accurate food and drinks orders and communicate efficiently with the kitchen and managers.
- Serve food and drink orders at the table whilst checking dishes and kitchenware for cleanliness and presentation, reporting any issues to the Manager in Charge or Line Manager.
- Arrange table settings and always maintain a clean and tidy section.
- Deliver bills and collect payments accurately.
- Participate in team briefings, trainings (online or onsite) and have a keen interest in the daily life of the restaurant.
- Follow all relevant Health and Safety regulations and policies.
- Provide excellent customer service to guests.
- Responsibility and accountability with regards to taking payments from guests, following the company guidelines and standards.
Benefits
- Cycle to work scheme.
- Meals.
- Company pension scheme.
- Team events.
Experience and other information
- Experience: Required
- Languages: English – Advanced
- Employment: Full-time
- Salary: £16 – £17 hourly
About Chez Antoinette
Independent French restaurant/bistrot located in the heart of Covent Garden Market. We offer simple yet good quality food with super friendly service.
Head Waiter employer: Chez Antoinette
Chez Antoinette Victoria is an exceptional employer, offering a vibrant work culture in the heart of Covent Garden Market. With a focus on homemade cuisine and organic produce, employees enjoy a supportive environment that fosters personal growth and teamwork, alongside benefits like a cycle to work scheme and team events. Join us to be part of a passionate team dedicated to delivering outstanding dining experiences while developing your skills in a dynamic setting.
StudySmarter Expert Advice🤫
We think this is how you could land Head Waiter
✨Tip Number 1
Get to know the restaurant! Before your interview, pop by Chez Antoinette and soak up the vibe. Familiarise yourself with the menu and the specials they offer. This shows you’re genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your people skills! As a Head Waiter, you’ll be the face of the restaurant. Role-play with friends or family to nail that friendly and professional service. Show off your personality and patience – it’s all about making guests feel special!
✨Tip Number 3
Dress to impress! Make sure you look sharp and presentable for your interview. A clean, pressed shirt goes a long way in showing you take pride in your appearance, just like you would in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team at Chez Antoinette!
We think you need these skills to ace Head Waiter
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can uplift our guests' dining experience.
Tailor Your Application:Make sure to tailor your application specifically for the Head Waiter position at Chez Antoinette. Highlight any relevant experience you have in providing excellent customer service and working in a fast-paced environment.
Be Detail-Oriented:Pay attention to the details in your application. Ensure that your spelling and grammar are spot on, and double-check that you've included all the necessary information about your experience and skills.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Chez Antoinette
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with Chez Antoinette's menu. Understand the ingredients, potential allergens, and any specials they might be promoting. This will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Show Off Your People Skills
As a Head Waiter, you'll need to uplift the dining experience for customers. During the interview, share examples of how you've provided excellent customer service in the past. Highlight your patience, personality, and ability to handle difficult situations with grace.
✨Dress to Impress
First impressions matter! Make sure you arrive at the interview looking sharp and professional. Wear a clean, pressed white shirt and ensure your personal hygiene is on point. This reflects the high standards expected at Chez Antoinette.
✨Demonstrate Team Spirit
Teamwork is crucial in a busy restaurant environment. Be prepared to discuss how you've worked effectively within a team in previous roles. Mention any experiences where you participated in team briefings or training sessions, as this shows your commitment to continuous improvement.
