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- Tasks: Deliver exceptional service and create memorable dining experiences for our guests.
- Company: Chez Antoinette, a vibrant French brasserie in Covent Garden.
- Benefits: Enjoy meals, a cycle to work scheme, and team events.
- Why this job: Join a passionate team and enhance your hospitality skills in a lively environment.
- Qualifications: Experience in customer service and a friendly, professional attitude.
- Other info: Immediate start available with flexible part-time hours.
The predicted salary is between 16 - 17 £ per hour.
About us
Chez Antoinette Victoria is a French Brasserie with a very much homemade cuisine, the food is based on organic, seasonal and fresh produce.
Summary of role
We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Waitress/Waiter to join our team. The right Waiter uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role.
Responsibilities
- Provide a quick and efficient service.
- Provide a friendly, courteous, and professional service, always.
- Demonstrate a high standard of personal appearance, wearing a clean and pressed white shirt, changed daily or when necessary due to spillages or accidents, and ensuring good personal hygiene.
- Ensure the agreed standards of the front of house area’s layout, organization and presentation are always adhered to.
- Meet and greet guests to their tables.
- Present our menu and provide relevant information to our guests (food allergies, portions, various upselling and add-ons) whilst having complete knowledge of our food and beverage offerings.
- Clear and reset tables after guests leave.
- Inform guests about specials and any dishes or drinks that we are currently promoting.
- Up-sell in both food and beverages.
- Take accurate food and drinks orders and communicate efficiently with the kitchen and managers.
- Serve food and drink orders at the table whilst checking dishes and kitchenware for cleanliness and presentation, reporting any issues to the Manager in Charge or Line Manager.
- Arrange table settings and always maintain a clean and tidy section.
- Deliver bills and collect payments accurately.
- Participate in team briefings, trainings (online or onsite) and have a keen interest in the daily life of the restaurant.
- Follow all relevant Health and Safety regulations and policies.
- Provide excellent customer service to guests.
- Responsibility and accountability with regards to taking payments from guests, following the company guidelines and standards.
Benefits
- Cycle to work scheme.
- Meals.
- Company pension scheme.
- Team events.
Experience Required
Languages: English – Advanced
Employment: Part-time
Salary: £16 – £17 hourly
Starting time: Immediate start!
About Chez Antoinette
Independent French restaurant/bistrot located in the heart of Covent Garden Market. We offer simple yet good quality food with super friendly service.
Senior Waiter/Waitress(30h-35h/week) in City of Westminster employer: Chez Antoinette
Contact Detail:
Chez Antoinette Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Waiter/Waitress(30h-35h/week) in City of Westminster
✨Tip Number 1
Get to know the restaurant vibe! Before you apply, pop in for a meal or a coffee. This way, you can see how the team interacts and what the atmosphere is like. Plus, it gives you a chance to chat with staff and show your enthusiasm!
✨Tip Number 2
When you’re ready to apply, do it through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen on joining our team.
✨Tip Number 3
Prepare for the interview by brushing up on your knowledge of our menu and specials. Being able to discuss our food and drink offerings confidently will impress us and show you’re serious about the role.
✨Tip Number 4
Don’t forget to showcase your personality during the interview! We’re looking for someone who can uplift the dining experience, so let your enthusiasm shine through. A friendly smile goes a long way!
We think you need these skills to ace Senior Waiter/Waitress(30h-35h/week) in City of Westminster
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about your passion for hospitality and what makes you tick.
Tailor Your Application: Make sure to tailor your application to the role at Chez Antoinette. Highlight your experience in providing excellent customer service and any relevant skills that match our job description. We love seeing how you can fit into our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to proofread for any typos or errors – we’re looking for attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Chez Antoinette
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with Chez Antoinette's menu. Understand the dishes, ingredients, and any specials they might have. This will not only impress your interviewers but also show that you're genuinely interested in the role and the restaurant.
✨Show Off Your People Skills
As a Senior Waiter/Waitress, customer service is key. During the interview, be ready to share examples of how you've provided excellent service in the past. Highlight your ability to handle difficult situations with grace and how you can uplift the dining experience for guests.
✨Dress to Impress
First impressions matter! Dress smartly for your interview, ideally in a clean and pressed outfit similar to what you'd wear on the job. This shows that you understand the importance of personal appearance in the hospitality industry and are ready to represent the restaurant well.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the restaurant's culture, team dynamics, and expectations for the role. This not only demonstrates your interest but also helps you gauge if Chez Antoinette is the right fit for you.