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For Companies At a Glance
- Tasks: Manage reservations, greet guests, and ensure smooth daily operations.
- Company: Chez Antoinette Victoria, a charming French brasserie in Covent Garden.
- Benefits: Competitive hourly wage, friendly team environment, and immediate start.
- Why this job: Join a vibrant team and enhance guest experiences in a bustling restaurant.
- Qualifications: Hospitality experience, strong organisational skills, and excellent communication.
- Other info: Fast-paced environment with opportunities for growth and development.
The predicted salary is between 13 - 16 £ per hour.
About us
Chez Antoinette Victoria is a French Brasserie with a very much homemade cuisine, the food is based on organic, seasonal and fresh produce.
Schedule
- Tuesday – Friday: 11:00 – 21:00 (1-hour break) — Host & Admin.
- Saturday: 11:00 – 21:00 (1-hour break) — Host only.
Role Overview
We are looking for a confident, organised, and hospitality-experienced Host/Admin to join the team at Chez Antoinette Victoria. This role is essential in ensuring smooth daily operations, excellent guest experience, and efficient reservation and seating management. The successful candidate will be the primary point of contact for reservations, guest enquiries, and front-of-house coordination, working closely with the team to maintain high service standards.
Key Responsibilities
- Reservations & Systems
- Manage SevenRooms and OpenTable on a daily basis, including settings, experiences, and offers.
- Booking updates and availability control.
- Organise table seating and manage the floor plan.
- Assign tables and plan shifts in advance.
- Handle group bookings up to 30 guests.
- Work alongside our Events Manager for events of 30+ guests.
- Guest Experience
- Welcome and greet guests professionally.
- Answer phone enquiries in a clear and friendly manner.
- Manage email enquiries efficiently and promptly.
- Be responsible for guest reviews and follow-up where needed.
- Operations & Administration
- Prepare and place table cards as required.
- Ensure menus and outdoor boards are updated.
- Support front-of-house organisation and coordination.
- Maintain high standards of presentation and service.
What we are looking for
- Background in hospitality.
- Experience with reservation systems (SevenRooms/OpenTable preferred).
- Strong organisational skills.
- Excellent communication skills.
- Confident and mature demeanour.
- Ability to multitask in a fast-paced environment.
- Professional and welcoming attitude.
Experience & Details
- Experience: Required
- Languages: English – Advanced
- Employment: Full-time
- Schedule: Tuesday – Saturday: 11:00 – 21:00
- Salary: up to £16 hourly
- Starting time: Immediate start!
About Chez Antoinette
Independent French restaurant/bistrot located in the heart of Covent Garden Market. We offer simple yet good quality food with super friendly service.
Host / Admin in City of Westminster employer: Chez Antoinette
Contact Detail:
Chez Antoinette Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host / Admin in City of Westminster
✨Tip Number 1
Get to know the restaurant scene in your area! Familiarise yourself with local eateries, especially those that align with your interests. This way, when you walk into an interview, you can chat about their menu or vibe, showing you're genuinely interested.
✨Tip Number 2
Practice your communication skills! As a Host/Admin, you'll be the face of the restaurant. Role-play with friends or family to nail that warm greeting and clear phone manner. Confidence is key, so let your personality shine through!
✨Tip Number 3
Don’t just apply anywhere; focus on places that excite you! Use our website to find roles that match your vibe. Tailor your approach to each place, showing them why you’d be a perfect fit for their team.
✨Tip Number 4
Follow up after your interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the right choice for the job!
We think you need these skills to ace Host / Admin in City of Westminster
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and what makes you a great fit for our team.
Tailor Your Experience: Make sure to highlight your relevant experience in hospitality and any familiarity with reservation systems like SevenRooms or OpenTable. We love seeing how your background aligns with the role, so be specific!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps to convey your skills and experiences effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Chez Antoinette!
How to prepare for a job interview at Chez Antoinette
✨Know the Menu Inside Out
Familiarise yourself with the menu and the concept of Chez Antoinette. Being able to discuss the dishes, especially those made from organic and seasonal produce, will show your genuine interest in the restaurant and its offerings.
✨Master the Reservation Systems
Since experience with SevenRooms and OpenTable is preferred, make sure you understand how these systems work. If you can, practice using them before the interview. This will demonstrate your readiness to hit the ground running.
✨Show Off Your Organisational Skills
Prepare examples from your past experiences where you successfully managed reservations or coordinated events. Highlight your ability to multitask and keep everything running smoothly, as this is crucial for the role.
✨Practice Your Guest Interaction
Think about how you would greet guests and handle enquiries. Practising a friendly and professional tone will help you convey the welcoming atmosphere that Chez Antoinette aims for. Remember, first impressions count!
