At a Glance
- Tasks: Welcome guests and manage bookings in a serene wellness environment.
- Company: Join the prestigious Nobu team, known for its exceptional hospitality.
- Benefits: Competitive salary, discounts on wellness services, and exciting social events.
- Other info: Opportunities for career growth and innovative learning within a supportive team.
- Why this job: Be at the heart of wellness, creating memorable experiences for guests.
- Qualifications: Experience in front of house roles, ideally in wellness or fitness.
The predicted salary is between 28362 - 35000 £ per year.
As a Wellness and Fitness Receptionist, you will be at the heart of our wellness journey, welcoming guests and members to Nobu’s serene Pilates and fitness spaces. You will ensure every interaction reflects Nobu’s philosophy of balance, warmth and precision, handling enquiries, bookings and guest requests with care and efficiency.
You will:
- Manage the day to day running of the wellness and fitness reception area
- Greet all guests and members warmly, creating a relaxed and professional first impression
- Handle all enquiries and bookings for Pilates, personal training, spa and fitness sessions
- Maximise booking opportunities and retail sales to exceed revenue targets
- Complete all reception and administrative tasks accurately and on time
- Conduct show rounds for members, potential clients and guests
- Support the smooth operation of the wellness and fitness facilities, including room allocations and scheduling
- Check all equipment regularly, reporting any maintenance issues promptly
- Collaborate with the food and beverage team to ensure terrace service meets Nobu standards
- Build knowledge of all wellness and fitness products, treatments and services offered
- Communicate effectively with the wider hotel team to ensure a seamless guest journey
- Embody Nobu values of Family, Crafted, Smile and Kokoro in every guest interaction
What We’re Looking For:
You bring experience in a front of house or receptionist role, ideally within a wellness, spa or fitness environment. You are organised, confident and guest focused, with strong communication and multitasking skills. With a calm, professional manner and a genuine passion for wellbeing, you create memorable experiences that reflect Nobu’s crafted approach to hospitality.
Benefits of Joining Our Team:
- Salary up to £35,000 including rooms service charge, base salary £28,362
- £1000 Refer a Friend Scheme
- Two hotel wide social events each year including our Employee Awards Night
- Discounted overnight stays across Nobu properties worldwide
- Discounted Pilates classes and wellness treatments
- Opportunities to progress within our hotel and the wider Nobu portfolio
- Innovative learning and development opportunities
- Exciting wellness and volunteering initiatives
- Up to 33 holiday days through length of service
- Life Assurance Scheme
- Cycle to Work Scheme
- Discounts on all food and beverage
- Free meals while on duty
Wellness and Fitness Receptionist employer: Chewton-Glen-Hotel-
Nobu is an exceptional employer, offering a vibrant work culture that prioritises wellness and personal growth. As a Wellness and Fitness Receptionist, you will be part of a supportive team that values balance and precision, with opportunities for career advancement within the Nobu portfolio. Enjoy competitive benefits, including discounted wellness treatments, generous holiday allowances, and engaging social events that foster a sense of community.
StudySmarter Expert Advice🤫
We think this is how you could land Wellness and Fitness Receptionist
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Nobu’s values and philosophy. This way, you can show how your own approach to wellness and hospitality aligns perfectly with theirs.
✨Tip Number 2
Practice your warm greetings! As a Wellness and Fitness Receptionist, first impressions matter. Role-play with a friend to nail that friendly, professional vibe that makes guests feel right at home.
✨Tip Number 3
Brush up on your multitasking skills! You’ll be juggling bookings, enquiries, and guest requests all at once. Try some time management techniques to keep everything running smoothly during your interview.
✨Tip Number 4
Don’t forget to showcase your passion for wellness! Share personal experiences or insights about fitness and wellbeing during your interview. It’ll help you stand out as someone who truly embodies Nobu’s crafted approach.
We think you need these skills to ace Wellness and Fitness Receptionist
Some tips for your application 🫡
Show Your Warmth:As a Wellness and Fitness Receptionist, it's all about that first impression! Make sure your application reflects your warm personality and genuine passion for guest interaction. We want to see how you embody Nobu's values right from the start.
Highlight Relevant Experience:If you've got experience in a front of house or receptionist role, especially in wellness or fitness, shout about it! We love seeing how your background aligns with our needs, so don’t hold back on those details.
Be Organised and Precise:We value organisation and precision at Nobu. When crafting your application, make sure it’s well-structured and free of errors. This shows us you can handle the administrative tasks with care and efficiency, just like we expect in the role.
Apply Through Our Website:Ready to take the plunge? We encourage you to apply through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity in our wellness journey!
How to prepare for a job interview at Chewton-Glen-Hotel-
✨Know the Nobu Philosophy
Before your interview, take some time to understand Nobu's core values: Family, Crafted, Smile, and Kokoro. This will help you align your answers with their philosophy and show that you're genuinely interested in being part of their team.
✨Showcase Your Guest-Focused Approach
Prepare examples from your past experiences where you went above and beyond for guests. Highlight your ability to create memorable experiences, as this is crucial for a Wellness and Fitness Receptionist role.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage multiple tasks efficiently. You might be asked about handling bookings or enquiries, so think of specific strategies you use to stay organised and ensure everything runs smoothly.
✨Familiarise Yourself with Wellness Offerings
Research the wellness and fitness services offered by Nobu. Being knowledgeable about Pilates, personal training, and spa treatments will not only impress your interviewers but also show your enthusiasm for the role.
