At a Glance
- Tasks: Lead service in our vibrant restaurant and bar, ensuring top-notch guest experiences.
- Company: Join The Lensbury, a newly refurbished venue on the scenic River Thames.
- Benefits: Enjoy a competitive salary, free meals, leisure access, and development opportunities.
- Other info: Flexible shifts with opportunities for growth and fun staff events.
- Why this job: Be part of an exciting relaunch and shape memorable experiences for guests.
- Qualifications: Previous supervisory experience in hospitality and strong leadership skills.
The predicted salary is between 29175 - 29175 £ per year.
Be part of something new. We’ll soon be opening the doors to our newly refurbished restaurant and bar at The Lensbury — a contemporary, welcoming space designed to be enjoyed from morning coffee through to evening drinks and relaxed dining.
As one of our Food & Beverage Supervisors, you’ll play a key role in bringing this space to life. This is more than supervising shifts; it’s about setting standards, leading from the floor, and helping shape the member and guest experience in a venue we’re incredibly proud of.
Set within 25 acres on the banks of the River Thames, The Lensbury combines a 155-bedroom hotel, exclusive leisure club, spa and events spaces — making our food and beverage operation vibrant, varied and fast-paced.
The role:
- Take ownership of day-to-day service delivery, ensuring every guest experience reflects the quality of our new space.
- Lead, motivate and support the F&B team on shift, setting the tone and leading by example.
- Oversee room and bar set-ups throughout the day, from breakfast through to evening service.
- Maintain consistently high standards of service, presentation and cleanliness.
- Handle guest feedback confidently and professionally, turning challenges into positive outcomes.
- Support menu launches, promotions and special events linked to our relaunch.
- Assist with stock control, cost awareness and minimising waste.
- Work flexibly across outlets to support business peaks and events.
- Ensure full compliance with food safety, health & safety and licensing standards.
This is a hands-on role for someone who enjoys being visible on the floor and takes real pride in delivering great hospitality.
What we’re looking for:
- Previous supervisory experience within food & beverage (hotel or members’ club experience beneficial but not essential).
- Strong leadership and communication skills.
- High service standards and attention to detail.
- Confidence working in a fast-paced, guest-focused environment.
- Flexibility to work evenings, weekends and public holidays.
- A Personal Licence (preferred but not essential).
Most importantly, you’ll care about creating a positive experience — for both guests and your team.
What you’ll get in return:
- £29,175 per year + tronc.
- Free meals while on duty.
- Paid annual leave (28 days including public holidays).
- Use of leisure facilities including gym and swimming pool (post-probation).
- Discounts at The Lensbury and within the Iconic Hotels & Resorts portfolio.
- Fully funded apprenticeship and development opportunities.
- Employee Assistance Programme and online benefits portal.
- Free parking, cycle to work scheme, refer-a-friend incentives.
- Staff awards and social events throughout the year.
F&B Supervisor — Lead Service at Our New Refurbished Space in Teddington employer: Chewton-Glen-Hotel-
At The Lensbury, we pride ourselves on creating a vibrant and supportive work environment where our Food & Beverage Supervisors can thrive. With a focus on employee growth through fully funded apprenticeships and development opportunities, alongside a range of benefits including free meals, leisure facilities access, and discounts within our portfolio, we ensure that our team members feel valued and motivated. Join us in our newly refurbished restaurant and bar, where you will play a pivotal role in shaping exceptional guest experiences in a stunning riverside setting.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Supervisor — Lead Service at Our New Refurbished Space in Teddington
✨Tip Number 1
Get to know the venue! Before your interview, visit The Lensbury and soak in the atmosphere. This will help you understand the vibe and give you a chance to think about how you can contribute to the guest experience.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you’ve motivated a team or handled a tricky situation. Being able to share these stories will show that you’re ready to lead the F&B team effectively.
✨Tip Number 3
Be prepared to discuss service standards! Brush up on what high-quality service looks like and be ready to share your thoughts on how to maintain those standards in a busy environment like The Lensbury.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in being part of our new journey at The Lensbury.
We think you need these skills to ace F&B Supervisor — Lead Service at Our New Refurbished Space in Teddington
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. We want to see how excited you are about being part of our newly refurbished space and how you can contribute to creating memorable experiences for our guests.
Highlight Relevant Experience:Make sure to mention any previous supervisory roles you've had in food and beverage. We’re looking for someone with a strong background, so don’t be shy about showcasing your skills and achievements that align with what we’re after.
Be Personable and Authentic:We value genuine personalities! Use a friendly tone in your application to reflect who you are. This helps us get a sense of your character and how you might fit into our team culture at The Lensbury.
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and gives you a chance to explore more about our exciting new venue!
How to prepare for a job interview at Chewton-Glen-Hotel-
✨Know the Venue Inside Out
Before your interview, take some time to research The Lensbury and its newly refurbished restaurant and bar. Familiarise yourself with their offerings, atmosphere, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their vision.
✨Showcase Your Leadership Skills
As a Food & Beverage Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully motivated a team or handled a challenging situation. Highlight your ability to maintain high service standards and how you can inspire others to do the same.
✨Demonstrate Your Guest-Focused Mindset
Think about how you can create positive experiences for guests. Be ready to discuss how you've handled guest feedback in the past and turned challenges into opportunities. This role is all about enhancing the guest experience, so showcasing your passion for hospitality is key.
✨Prepare for Practical Scenarios
Expect to be asked about real-life scenarios during your interview. Think through how you would handle busy service periods, manage stock control, or ensure compliance with health and safety standards. Practising these responses will help you feel more confident and prepared.
