At a Glance
- Tasks: Welcome guests and manage restaurant flow while ensuring top-notch service.
- Company: Join a prestigious luxury hotel with a vibrant team culture.
- Benefits: Enjoy competitive pay, meals on duty, discounts, and career development opportunities.
- Other info: Flexible shifts, team events, and a chance to grow your career in hospitality.
- Why this job: Be part of an exciting dining experience and make guests feel special every day.
- Qualifications: Customer service experience in high-end settings is a plus; enthusiasm is key!
The predicted salary is between 13218 - 16718 £ per year.
What's in it for you?
- £13,218.40 annual salary
- c. £3,500 annual service charge (non-contractual)
- Meals included on duty
- Employee recognition awards
- Cashback healthcare cover after probation
- Continued career development with recognised training providers
- Generous friends and family rate at Iconic Luxury Hotels
- 25% discount on all food and beverage
- Discount on spa treatment and products
- Refer a friend incentive
- Team social events, seasonal gifts and much more...
Host - About you
- Experience in 4* or 5* hotel restaurants is desirable
- Experience in high standards of face to face customer service is essential
- Flexibility to work morning or evening shifts
- Previous restaurant/F&B background would be advantageous in this role
- Drive and passion to seek out opportunities to go above and beyond for our guests
- Confidence, enthusiasm and passion for your work and communication with colleagues
- A keen eye for detail, organisational skills and a flexible attitude
Aim of the Restaurant Host role
To assist the Restaurant Manager in controlling the flow into The Dining Room and be responsible for meeting and greeting each guest.
Responsibilities of the Restaurant Host
- To be confident and fully competent in the usage of the Opera system
- To show integrity and be intuitive with the control of service from lounge and bar areas into the Restaurant
- To manage and optimise Lunch and Dinner covers through control of bookings, with special attention paid to timing slots and table allocations. Understanding flexibility and taking ownership of booking situations
- Supporting the restaurant team with serving and clearing tables and taking orders
- To take ownership and ensure the cashiering of bills with care are taken over correct charging to rooms, payment methods and any discounts given
- To take pride in maintaining menus to a high standard of appearance and ensure dishes and prices are kept up to date
- To take ownership and ensure standard operating procedures are maintained for billing, signing of bills and taking of payments throughout the service
- Showing integrity report all comments/complaints/problems to the Restaurant or Assistant Restaurant Manager in charge
- To be confident with guests’ names and their correct titles are used at all times & that the service is discrete & efficient at all times
- All staff should be confident in understanding and executing the company’s policies and procedures with respect to privacy, confidentiality and data protection
If this role is of interest to you, then please apply now! We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Restaurant Host - 20 hours per week employer: Chewton-Glen-Hotel-
Join our team as a Restaurant Host at Iconic Luxury Hotels, where we pride ourselves on creating a supportive and dynamic work environment. With competitive pay, generous discounts, and opportunities for career development through recognised training providers, we ensure our employees feel valued and motivated. Located in a prestigious setting, you'll enjoy a vibrant culture filled with team social events and recognition awards, making it an excellent place to grow your hospitality career.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Host - 20 hours per week
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop in for a meal or a drink. This way, you can chat about your experience and how it aligns with their atmosphere. Plus, it shows you're genuinely interested!
✨Tip Number 2
Practice your people skills! As a host, you'll be the face of the restaurant. Role-play greeting guests with a friend or family member to boost your confidence. Remember, a warm smile goes a long way!
✨Tip Number 3
Be ready to showcase your flexibility! The job requires morning and evening shifts, so be prepared to discuss your availability. Highlight any previous experience managing busy dining rooms to show you can handle the pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Restaurant Host - 20 hours per week
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see your enthusiasm for the role and how you connect with our values. A bit of charm can go a long way in making your application stand out.
Tailor Your Experience:Make sure to highlight any relevant experience you have in 4* or 5* hotel restaurants. We love seeing how your background aligns with what we’re looking for, so don’t be shy about showcasing your customer service skills!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Chewton-Glen-Hotel-
✨Know the Company
Before your interview, take some time to research the restaurant and its values. Understanding their approach to customer service and the dining experience will help you align your answers with what they’re looking for.
✨Showcase Your Experience
Be ready to discuss your previous roles in hospitality, especially in 4* or 5* environments. Highlight specific examples where you went above and beyond for guests, as this is key for a Restaurant Host.
✨Practice Your Communication Skills
As a host, communication is crucial. Practice how you introduce yourself and greet guests. Use confident body language and maintain eye contact to show your enthusiasm and passion for the role.
✨Prepare for Scenario Questions
Think about potential scenarios you might face as a host, such as handling difficult guests or managing bookings. Prepare your responses to demonstrate your problem-solving skills and ability to stay calm under pressure.
