At a Glance
- Tasks: Welcome guests and manage restaurant flow while ensuring top-notch service.
- Company: Join a prestigious luxury hotel with a vibrant team atmosphere.
- Benefits: Enjoy competitive pay, meals on duty, discounts, and career development opportunities.
- Other info: Flexible shifts, team events, and a chance to grow your hospitality career.
- Why this job: Be part of an exciting dining experience and make guests feel special every day.
- Qualifications: Customer service experience in high-end settings is a plus; enthusiasm is key!
The predicted salary is between 13218 - 16718 £ per year.
What's in it for you?
- £13,218.40 annual salary
- c. £3,500 annual service charge (non-contractual)
- Meals included on duty
- Employee recognition awards
- Cashback healthcare cover after probation
- Continued career development with recognised training providers
- Generous friends and family rate at Iconic Luxury Hotels
- 25% discount on all food and beverage
- Discount on spa treatment and products
- Refer a friend incentive
- Team social events, seasonal gifts and much more...
Host - About you
- Experience in 4* or 5* hotel restaurants is desirable
- Experience in high standards of face to face customer service is essential
- Flexibility to work morning or evening shifts
- Previous restaurant/F&B background would be advantageous in this role
- Drive and passion to seek out opportunities to go above and beyond for our guests
- Confidence, enthusiasm and passion for your work and communication with colleagues
- A keen eye for detail, organisational skills and a flexible attitude
Aim of the Restaurant Host role
To assist the Restaurant Manager in controlling the flow into The Dining Room and be responsible for meeting and greeting each guest.
Responsibilities of the Restaurant Host
- To be confident and fully competent in the usage of the Opera system
- To show integrity and be intuitive with the control of service from lounge and bar areas into the Restaurant
- To manage and optimise Lunch and Dinner covers through control of bookings, with special attention paid to timing slots and table allocations
- Understanding flexibility and taking ownership of booking situations
- Supporting the restaurant team with serving and clearing tables and taking orders
- To take ownership and ensure the cashiering of bills with care are taken over correct charging to rooms, payment methods and any discounts given
- To take pride in maintaining menus to a high standard of appearance and ensure dishes and prices are kept up to date
- To take ownership and ensure standard operating procedures are maintained for billing, signing of bills and taking of payments throughout the service
- Showing integrity report all comments/complaints/problems to the Restaurant or Assistant Restaurant Manager in charge
- To be confident with guests’ names and their correct titles are used at all times & that the service is discrete & efficient at all times
- All staff should be confident in understanding and executing the company’s policies and procedures with respect to privacy, confidentiality and data protection
If this role is of interest to you, then please apply now! We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Restaurant Host - 20 hours per week in New Milton employer: Chewton-Glen-Hotel-
Join our team as a Restaurant Host and experience the vibrant work culture at Iconic Luxury Hotels, where we prioritise employee well-being and growth. Enjoy competitive benefits including meals on duty, cashback healthcare, and generous discounts, all while working in a prestigious 4* or 5* hotel environment that fosters career development through recognised training providers. With a focus on teamwork and recognition, you'll find a supportive atmosphere that values your contributions and encourages you to excel in delivering exceptional service to our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Host - 20 hours per week in New Milton
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop in for a meal or a drink. This way, you can chat about your experience and how it fits with their style. Plus, it shows you're genuinely interested!
✨Tip Number 2
Practice your people skills! As a host, you'll be the face of the restaurant. Role-play with a friend to nail down your greeting and how to handle tricky situations. Confidence is key, so let your personality shine!
✨Tip Number 3
Know your stuff! Brush up on the menu and any special offerings before your interview. Being able to discuss dishes and drinks will impress the hiring team and show you're ready to hit the ground running.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly. Don’t miss out!
We think you need these skills to ace Restaurant Host - 20 hours per week in New Milton
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see your enthusiasm for the role and how you connect with our values. A bit of charm can go a long way in making your application stand out.
Tailor Your Experience:Make sure to highlight any relevant experience you have in 4* or 5* hotel restaurants. We love seeing how your background aligns with what we're looking for, so don’t be shy about showcasing your customer service skills!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Chewton-Glen-Hotel-
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Restaurant Host. Familiarise yourself with the Opera system and the importance of managing bookings and table allocations. This will show that you're proactive and serious about the role.
✨Showcase Your Customer Service Skills
Since high standards of face-to-face customer service are essential, prepare examples from your past experiences where you went above and beyond for guests. Highlight your confidence and enthusiasm in these situations to demonstrate your passion for hospitality.
✨Dress to Impress
First impressions matter! Dress smartly and appropriately for the interview, reflecting the 4* or 5* environment of the restaurant. This shows that you respect the establishment and understand the level of professionalism expected.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about team dynamics, training opportunities, or how they handle guest feedback. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
