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- Tasks: Serve guests and create unforgettable experiences at events in a luxury hotel.
- Company: Chewton Glen, a stunning country house hotel & spa in the New Forest.
- Benefits: Competitive pay, free staff meals, and friends and family hotel rates.
- Other info: Fast-paced environment with opportunities to learn and grow.
- Why this job: Join a vibrant team and make every guest's experience memorable.
- Qualifications: Excellent customer service skills and a passion for hospitality.
The predicted salary is between 12 - 13 £ per hour.
Privately owned, this luxury country house hotel & spa is located in the heart of the tranquil New Forest countryside and just minutes from the coast. Our 72 bedroom hotel has a spa, two restaurants and 14 stunning treehouses.
The aim of the role: As a member of the Conference and Banqueting team at Chewton Glen, you are the reason that our Guests keep coming back for more. Our C&B Assistants work as part of a team to serve our Guests and create unforgettable experiences for them, whatever the event.
Casual C&B Assistant Responsibilities:
- Constantly seek out opportunities to go above and beyond for our guests and give them the attention that they deserve.
- Make it your mission to ensure that every guest leaves happy.
- Have excellent customer service skills, specifically in a hospitality setting.
- Work well as part of a team, treating others like family and proactively seek out ways to lend a hand.
- Have an eye for detail and very high standards when it comes to our service, hygiene, safety and cleanliness standards.
- Show respect to those in authority and embrace and act on feedback positively, seeing it as an opportunity to learn.
- Maintain our standards at all times, keeping our restaurant and adjoining areas clean and tidy at all times.
What we can offer you:
- £12.71 hourly rate
- £1.44 TRONC (non-contractual)
- Free staff meals
- Friends and Family rate at our Hotels
If you find the pace and buzz of service exciting and you can work under pressure, please get in touch - we'd love to hear from you!
Casual Conference & Banqueting Assistant in New Milton employer: Chewton-Glen-Hotel-
Contact Detail:
Chewton-Glen-Hotel- Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Conference & Banqueting Assistant in New Milton
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around Chewton Glen if you can. Familiarising yourself with the hotel and its vibe will help you feel more confident and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've gone above and beyond for guests. This will help you demonstrate your commitment to creating unforgettable experiences during the interview.
✨Tip Number 3
Show your team spirit! Be ready to share how you’ve worked well in teams before. Highlighting your ability to treat colleagues like family will resonate well with the values at Chewton Glen.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at StudySmarter and Chewton Glen!
We think you need these skills to ace Casual Conference & Banqueting Assistant in New Milton
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share any experiences you've had that highlight your customer service skills and how you go above and beyond to make guests happy.
Tailor Your Application: Make sure to customise your application to reflect the specific role of a Casual Conference & Banqueting Assistant. Mention how your skills align with the responsibilities listed in the job description, like teamwork and attention to detail.
Keep It Professional Yet Friendly: While we want to see your personality, remember to maintain a professional tone. Use friendly language that matches the vibe of our hotel, showing that you’d fit right in with our team and culture.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Chewton Glen!
How to prepare for a job interview at Chewton-Glen-Hotel-
✨Know the Venue Inside Out
Before your interview, take some time to research Chewton Glen. Familiarise yourself with its history, services, and what makes it unique. This will not only impress your interviewers but also help you understand how you can contribute to creating those unforgettable experiences for guests.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you went above and beyond for customers. Think of specific situations that highlight your ability to create memorable moments, as this is key for a role in Conference and Banqueting. Be ready to discuss how you handle difficult situations with grace and professionalism.
✨Teamwork is Key
Since the role requires working closely with others, be prepared to talk about your teamwork experiences. Share stories that demonstrate how you treat colleagues like family and how you proactively support your team. This will show that you’re not just a great individual contributor but also a team player.
✨Attention to Detail Matters
In hospitality, the little things count! During your interview, mention how you maintain high standards in service, hygiene, and cleanliness. You might even want to bring up any relevant experiences where your attention to detail made a difference, whether in a previous job or a personal project.