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- Tasks: Be the welcoming face for guests and ensure a smooth reception experience.
- Company: Cliveden House, a luxury 5 Red Star hotel in beautiful Berkshire.
- Benefits: Competitive salary, generous leave, team events, and exclusive discounts.
- Other info: Opportunities for training and career development in a dynamic environment.
- Why this job: Join a passionate team and create unforgettable experiences for guests.
- Qualifications: Experience in hospitality and excellent communication skills required.
The predicted salary is between 31743 - 31743 £ per year.
Cliveden is undeniably special. It’s one of the world’s finest luxury 5 Red Star hotels, and it sits right in the heart of the Berkshire countryside, surrounded by 376 acres of stunning gardens and parkland with incredible views over the River Thames. What sets us apart is how much we value our team. We’re all about luxury, but we keep things relaxed without all the formalities. We encourage our team to be themselves because it’s their unique personalities that make our guest experiences truly unforgettable. Together, we have created a culture where our efforts go hand in hand with enjoying what we do and delivering with an unwavering commitment for exceptional hospitality.
We are currently seeking a Receptionist to be the welcoming face and first point of contact for our esteemed guests at Cliveden House. This pivotal role offers an exciting opportunity to contribute to the smooth operation of our reception and ensure an exceptional guest experience. We are looking for an individual with excellent communication skills, a warm and professional demeanour, and a commitment to upholding the highest standards of hospitality.
Our ideal candidate should:
- Possess experience as a hotel receptionist or in a similar front desk role, preferably within a luxury hospitality setting
- Welcome guests with genuine warmth and professionalism, creating a positive and lasting first impression
- Embrace a hands-on approach in managing guest enquiries, arrivals and departures
- Demonstrate excellent organisational skills, multitasking efficiently to handle various reception operations
- Show a commitment to providing exceptional service, promptly addressing guest needs with courtesy and efficiency
- Display a keen interest in continuous improvement of reception procedures to enhance the overall guest experience
- Be proactive and quick-thinking, contributing to the efficiency and hospitality of Cliveden House from the moment guests arrive
What’s in it for you?
- £31,743 annual salary (Full time - 40 hours)
- £5,500 estimated annual Tronc (non-contractual)
- 29 days of annual leave, including bank holidays
- Regular team gatherings and appreciation events
- Complimentary team meals
- Uniform provided
- Staff accommodation available if required
- Exclusive team rates and friends & family rates at our Iconic Luxury Hotels, Relais & Chateaux properties worldwide, and London & Regional properties worldwide
- Discounts on all food & beverage offerings including the Cookery School at Chewton Glen
- Discounts on spa treatments and products
- Special gifts based on length of service
- Recommend-a-friend bonus scheme
- Health cash plan
- Participation in the cycle-to-work scheme
- Access to our employee assistance programme
- Excellent Training and Career Development opportunities
- ...and so much more
If you thrive in the fast-paced world of hospitality and are eager to collaborate with an exceptional team, we invite you to get in touch with us. We look forward to hearing from you!
Hotel Receptionist in Maidenhead employer: Chewton-Glen-Hotel-
Contact Detail:
Chewton-Glen-Hotel- Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Receptionist in Maidenhead
✨Tip Number 1
Get to know the hotel! Before your interview, take some time to research Cliveden House. Familiarise yourself with its history, values, and what makes it unique. This will not only impress your interviewers but also help you connect with the team and guests.
✨Tip Number 2
Practice your warm welcome! As a Hotel Receptionist, your first impression is crucial. Practise greeting people with genuine warmth and professionalism. Think about how you can make guests feel special right from the moment they walk in.
✨Tip Number 3
Show off your multitasking skills! In hospitality, things can get busy. Be ready to demonstrate how you handle multiple tasks efficiently. Share examples from your past experiences where you juggled guest enquiries and reception operations seamlessly.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. It shows initiative and enthusiasm, so don’t hesitate to hit that apply button on our site!
We think you need these skills to ace Hotel Receptionist in Maidenhead
Some tips for your application 🫡
Show Your Personality: At StudySmarter, we believe that your unique personality is what makes you stand out. When writing your application, let your true self shine through! Share a bit about who you are and why you’re passionate about hospitality.
Tailor Your Application: Make sure to customise your application for the Hotel Receptionist role at Cliveden. Highlight your relevant experience and skills that align with the job description. We want to see how you can contribute to our exceptional guest experiences!
Be Professional Yet Relaxed: While we love a relaxed atmosphere, professionalism is key in hospitality. Use a friendly tone in your application but keep it polished. Show us that you can balance warmth with professionalism, just like we do at Cliveden.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Chewton-Glen-Hotel-
✨Know the Hotel Inside Out
Before your interview, take some time to research Cliveden House. Familiarise yourself with its history, services, and unique offerings. This will not only impress your interviewers but also help you understand how you can contribute to the guest experience.
✨Showcase Your Personality
Since Cliveden values individuality, be yourself during the interview. Share personal anecdotes that highlight your warmth and professionalism. This will demonstrate that you can create a positive first impression, which is crucial for a hotel receptionist.
✨Prepare for Scenario Questions
Expect questions about handling guest enquiries or difficult situations. Think of examples from your past experiences where you successfully managed similar scenarios. This will show your problem-solving skills and commitment to exceptional service.
✨Ask Thoughtful Questions
At the end of the interview, ask questions that reflect your interest in the role and the hotel's culture. Inquire about team dynamics or opportunities for professional development. This shows that you're not just looking for a job, but a place where you can grow and contribute.