At a Glance
- Tasks: Convert group and event enquiries into unforgettable experiences at Nobu Hotel London.
- Company: Join the prestigious Nobu brand known for luxury and exceptional hospitality.
- Benefits: Enjoy discounts, wellness initiatives, and up to 33 holiday days.
- Other info: Opportunities for career progression and innovative learning within a dynamic team.
- Why this job: Create memorable events while building strong client relationships in a vibrant environment.
- Qualifications: Experience in hotel sales with excellent communication and organisational skills.
The predicted salary is between 40000 - 50000 £ per year.
As a Group & Events Sales Manager, you will play a key reactive sales role in converting group and event enquiries into memorable experiences at Nobu Hotel London Portman Square. Working closely with clients from initial enquiry through to event delivery, you will combine commercial awareness, organisation and genuine hospitality to ensure every event reflects the quality and creativity of the Nobu brand.
This role is ideal for a hospitality professional who enjoys building relationships, driving revenue and creating seamless guest experiences within a luxury hotel environment.
You will:
- Manage group and event enquiries, ensuring timely and professional responses
- Build strong relationships with clients and convert enquiries into confirmed business
- Conduct show rounds and client meetings showcasing the hotel’s event spaces and offerings
- Negotiate contracts, packages and event details to maximise revenue opportunities
- Maintain accurate forecasts, reports and Business on the Books updates
- Create detailed function sheets and BEOs for operational teams
- Work closely with operations, kitchen and events teams to ensure seamless event delivery
- Support event planning from enquiry through to execution and post event follow up
- Supervise and support junior team members when required
- Identify opportunities to enhance service, event quality and guest satisfaction
- Maintain strong knowledge of the hotel’s food, beverage and events offerings
- Demonstrate a proactive and commercially focused approach to work
- Embody Nobu values of Family, Crafted, Smile and Kokoro in every interaction
What We’re Looking For:
You bring experience within groups, events or hotel sales, ideally within a luxury hotel environment. Organised, commercially minded and guest focused, you are confident managing multiple enquiries while building strong client relationships. With excellent communication and coordination skills, you enjoy creating memorable experiences and thrive in a fast paced environment where attention to detail matters.
Benefits of Joining Our Team:
- £1000 Refer a Friend Scheme
- Two hotel wide social events each year including our Employee Awards Night
- Discounted overnight stays across Nobu properties worldwide
- Discounted Pilates classes and wellness treatments
- Opportunities to progress within our hotel and the wider Nobu portfolio
- Innovative learning and development opportunities
- Exciting wellness and volunteering initiatives
- Up to 33 holiday days through length of service
- Life Assurance Scheme
- Cycle to Work Scheme
- Discounts on all food and beverage
- Free meals while on duty
Group and Events Sales Manager employer: Chewton-Glen-Hotel-
Contact Detail:
Chewton-Glen-Hotel- Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group and Events Sales Manager
✨Tip Number 1
Get to know the Nobu brand inside out! Familiarise yourself with their values and offerings so you can genuinely connect with clients. This will help you build those all-important relationships and show that you’re the right fit for the team.
✨Tip Number 2
Practice your pitch! When you get the chance to showcase the hotel’s event spaces, make it memorable. Highlight what makes Nobu unique and how you can create seamless experiences for clients. Confidence is key!
✨Tip Number 3
Stay organised! Use tools or apps to keep track of your enquiries and follow-ups. Being on top of your game will not only impress potential clients but also show that you can handle the fast-paced environment at Nobu.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining the Nobu family.
We think you need these skills to ace Group and Events Sales Manager
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for the hospitality industry shine through. We want to see how your experiences align with our values at Nobu, so share specific examples of how you've created memorable guest experiences in the past.
Tailor Your Application: Make sure to customise your CV and cover letter for the Group & Events Sales Manager role. Highlight your relevant experience in managing group enquiries and building client relationships, as this is key to what we’re looking for. A little personal touch goes a long way!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Use bullet points where possible to break up text and make it easier for us to read.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join the Nobu family!
How to prepare for a job interview at Chewton-Glen-Hotel-
✨Know Your Stuff
Familiarise yourself with Nobu's brand values and offerings. Understand their unique selling points, especially in the luxury hotel market. This will help you demonstrate your genuine interest and alignment with their ethos during the interview.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your skills in managing group and event enquiries. Be ready to discuss how you've built client relationships and successfully converted enquiries into confirmed business.
✨Practice Your Pitch
Since you'll be conducting show rounds and client meetings, practice how you would present the hotel's event spaces. Make it engaging and informative, showcasing your ability to create memorable experiences for clients.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team dynamics. This shows your enthusiasm and helps you gauge if the company culture aligns with your values, particularly around hospitality and guest satisfaction.