At a Glance
- Tasks: Lead our vibrant F&B team and ensure exceptional guest experiences across all outlets.
- Company: Join the Strand Palace, a central London hotel with a passion for hospitality.
- Benefits: Enjoy competitive pay, health perks, free meals, and exclusive discounts.
- Other info: Experience a fun work culture with regular socials and a paid volunteering day.
- Why this job: Be part of a mission to serve London love while advancing your career.
- Qualifications: Proven leadership in hospitality and a passion for guest satisfaction.
The predicted salary is between 40000 - 50000 € per year.
Join our team at Strand Palace, in the heart of central London. We are looking for a F&B Operations Manager to lead the team on the floor. You will be reporting directly to the Director of Food & Beverage and will be responsible for the day-to-day operation and performance of all our outlets (Breakfast, Haxells Restaurant & Bar, Meetings & Events, Gin Palace, Afternoon Tea, and Room Service). Help us to bring our mission of “Serving London Love” to life. This role would suit an experienced hotel restaurant manager looking for the next step in their career.
Benefits
- Clear career pathways with paid training, development courses, and apprenticeship opportunities to help you grow and succeed
- Health cashback plan for dental, vision, physiotherapy, and many other expenses
- Life assurance cover for peace of mind
- 50% off food and drinks in our hotel bar and restaurant – for you and your friends, and family
- Exclusive discounted room rates at Strand Palace for you and your loved ones
- Special discounts at hotels around the world, including Iconic Hotels & Resorts
- Instant access to your wages through Wagestream – no more waiting for payday!
- Free meals on every shift – breakfast, lunch, and dinner included
- Earn up to £300 with our ‘Introduce a Friend’ bonus scheme when you refer someone great
- Free laundry and dry cleaning – saving you time and money
- Enjoy a paid half-day off on your birthday – because you deserve to celebrate!
- Regular team socials and parties, including fun nights out at London activity bars – with free food, drinks, and great company
- A paid volunteering day each year to support a cause close to your heart
- 24/7 access to confidential support services, including counselling, legal advice, and financial guidance.
- Northbank Privilege Card– giving you discounts at local shops, restaurants, and attractions.
Key Responsibilities
- Manage the F&B operations in all outlets, maintaining high levels of service and productivity and ensure guest satisfaction is consistently delivered
- Regularly review product quality, guest satisfaction and profitability with Director of F&B and Head Chef for continuous quality and service improvement
- Organize, supervise and lead shifts when required – ensuring you are around for support in whichever outlet is under pressure at the time
- Ensure that all Standards of Procedures are updated and maintained, reviewing periodically
- Support the Director of F&B with the design and implementation of the strategic direction for the Food & Beverage department
- Ensure all Food & Beverage finance and cashiering procedures are followed.
What We’re Looking For
- Proven leadership experience within hospitality
- Strong organisational skills, with experience managing large and diverse teams
- Approachable, hands-on, and passionate about guest experience and team development
- Drive to go above and beyond, in exceeding guest expectations and finding ways to continually improve service.
- Weekend Availability
Food & Beverage Operations Manager employer: Chewton-Glen-Hotel-
Strand Palace is an exceptional employer located in the vibrant heart of central London, offering a dynamic work environment where you can thrive as a Food & Beverage Operations Manager. With clear career pathways, extensive training opportunities, and a supportive culture that prioritises employee well-being, you will enjoy benefits such as discounted stays, free meals, and regular team socials. Join us to not only advance your career but also to be part of a team dedicated to 'Serving London Love' while enjoying the unique perks of working in one of the city's iconic hotels.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Operations Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even hit up local meet-ups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for food and beverage shine through. Share your experiences and how you've gone above and beyond in previous roles. We want to see that you're not just about the job, but about creating memorable guest experiences.
✨Tip Number 3
Research the company! Before any interview, dive into what Strand Palace is all about. Understand their mission of 'Serving London Love' and think about how you can contribute to that vision. Tailoring your answers to align with their values will definitely make you stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Food & Beverage Operations Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the F&B Operations Manager role. Highlight your leadership experience and any relevant achievements in hospitality to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for guest experience and how you plan to bring 'Serving London Love' to life. Be genuine and let your personality come through.
Showcase Your Team Management Skills:We want to see how you've successfully managed teams in the past. Include examples of how you've led shifts, improved service, or developed team members. This will show us you're the right fit for our diverse outlets.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Strand Palace.
How to prepare for a job interview at Chewton-Glen-Hotel-
✨Know Your Outlets
Familiarise yourself with all the food and beverage outlets at Strand Palace. Understand their unique offerings, atmosphere, and target audience. This will help you demonstrate your knowledge during the interview and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight specific situations where you improved service quality or guest satisfaction. This will illustrate your ability to manage diverse teams and maintain high standards, which is crucial for this role.
✨Emphasise Guest Experience
Be ready to discuss your approach to enhancing guest experiences. Think of innovative ideas you've implemented in previous roles that align with the mission of 'Serving London Love'. This will show that you share the company's values and are committed to exceeding guest expectations.
✨Ask Insightful Questions
Prepare thoughtful questions about the F&B operations and future goals of Strand Palace. Inquire about the challenges they face and how you can contribute to overcoming them. This demonstrates your proactive attitude and genuine interest in the position.
